Ecom Express — courier not delivered on time

Hara Prasad Das

Address:	641049
Website:	ecomexpress.in

I have called multiple times since morning and not getting response. The product should be delivered yesterday and still not delivered till now. The customer care representatives are behaving like a robots and has no empathy. I am requesting to deliver today since i need the material for my travel however they are replying the same – “we cannot commit”. Surprise that a service provider telling that “ we cannot commit!!!”

What kind of service is being provided??? Why you guys are not empathetic being in to the service sectors?

Need a quick solution to this. Else i need to report this as deficiency of the service to consumer department.

Hara prasad das
[protected]
Airway bill number :[protected]

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Ecom Express customer support has been notified about the posted complaint.

Apr 23, 2018

Kapil kujur's response powerbank is default

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Comments

dhuparpayal

from Noida, Uttar Pradesh

Hello, I have placed an order from ClubFactory with tracking number #[protected]. It is showing the same status pickup rescheduled for next day since last few days. When will the order be delivered?

Saddam Desai

from Silvassa, Dadra and Nagar Haveli

Your company Ecom express brach in dhandhuka man don’t call me and return my product and ask me to collect your product in my office.

Kapil kujur

from Dhamtari, Chhattisgarh

The powerbank is no charging the mobile phone and when Mobile is been conected to powerbank then the powerbank is been off automatically.