[Resolved] Ecom Express — defective product | |||
I have received a defective product of i8earpods please refund me my money fraud company... I need my money back Order date-nov 16, 2018 Invoice no.-iep44114 Invoice date-nov16, 2018 Piece-1 Order i'd no - iep44114 One earpod doesn't have it's button so please take ur product back n refund me i don't want any o[censored]r product and refund me as soon as possible otherwise i would have to take strict action against your company. Thank you Was this information helpful? | |||
Jan 5, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Dec 03, 2018 Ecom Express Customer Care's response Dear Payal, Greetings From Ecom Express Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance. Regards, Team Ecom Express | |||
6 Comments | |||
Comments
Hello sir/madam..I have not received my parcle still but status shown as deliverd ...my parcle misused..I have already paid for that ...ur company make a fraud with us..ml..I want my parcle as soon as possible.. If you don't solve my isshu I will take legal action in your company...
Ecom Express Customer Care's response, Dec 4, 2018
Verified Support
Dear Sharma Misthi,
Greetings From Ecom Express
We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express
Greetings From Ecom Express
We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express
Please not behebe Ecom qurior somu pan chandrakona town west Medinipur otometick cancel prodect very bed behebe please request Santanu Saha Ecom office chandrakona town officer bed behebe this product delivered but not received prodect uddan please Ching qurior sels man
Ecom Express Customer Care's response, Dec 4, 2018
Verified Support
Dear Debashree Mandal,
Greetings From Ecom Express
We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express
Greetings From Ecom Express
We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express
The package was supposed to reach me yesterday November 28th.but now when tracked, the status shows item returned.For your kind information the item is returned without my permission.please do the necessary
AwB:[protected]
AwB:[protected]
Ecom Express Customer Care's response, Dec 4, 2018
Verified Support
Dear Amitha,
Greetings From Ecom Express
We regret for the inconvenience caused to you. As per our records your shipment 285131488 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team Ecom Express
Greetings From Ecom Express
We regret for the inconvenience caused to you. As per our records your shipment 285131488 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team Ecom Express
Sir mera parcel abi rak nahi aaya h 3 din SE out for delivery h but nahi aaya. Mane customer care me bi baat ki. PR daily yahi bolte h kl aa jayega kl aajaye. Muje us parcel ki bahut need h pls help me
AWB NO.[protected]
AWB NO.[protected]
Ecom Express Customer Care's response, Dec 5, 2018
Verified Support
Dear Sir/Mam,
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Please share your alternate contact number to assist you.
Regards,
Team Ecom Express
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Please share your alternate contact number to assist you.
Regards,
Team Ecom Express
Ecom Express courrier boy refused to pick up the item ACM flipcover 10 inches. Shipment No:[protected] from local flipkart point after showing him the following message :
Please keep your reverse pickup Order Number : E24OZCVRTNHH7RFNJEZB of Flipkart ready, we will collect it today. Regards, Ecom Express
Please keep your reverse pickup Order Number : E24OZCVRTNHH7RFNJEZB of Flipkart ready, we will collect it today. Regards, Ecom Express
Ecom Express Customer Care's response, Dec 5, 2018
Verified Support
Dear Sir,
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to re-register the new reverse pick up request.
Regards,
Team Ecom Express
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to re-register the new reverse pick up request.
Regards,
Team Ecom Express
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Complaints
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Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings from Ecom Express!
Thank you for writing to us. We sincerely apologize for the inconvenience caused. We shall cross check with our center and try to get this issue resolved. Meanwhile, please share your alternate contact number for further assistance.
Regards,
Team Ecom Express