Ecom Express — delivery warehouse manager using bad word

blackberrys Bhubaneshwar

Address:

756123

Hi my oder id [protected], it is a medicine from medlife...hope no one will do joke for medicine as it is needed, the delivery boy called me and i requested please come tomorrow as i am in hospital my familly member, he told i cant keep for tomorrow as we dont have policy for hold one day.. then he took conCALL TO his warehouse manager, then i requested him boss this a medicine please hold a day will recive tomorrow as today we are at hospital, he started scolding me using bad word, and told will cancell what the ### you want to do do...want to ask is this the service

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered today at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express

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Comments

vipul chandak

from Mumbai, Maharashtra

I am complaing about the reverse pick up service of e com in phalodi (rajasthan) i got a message on 25 dec but noone has come yet today 2 feb. so i decided to go there and i asked them why they didnt come and the replied that we dont come
I asked them again and the say it loudly ki hum nhi aate h aapko aana pdta hai

Ecom Express Customer Care's response, Feb 4, 2020

Verified Support

Dear Sir,

Greetings from ECOM Express!

Please accept our apology for the inconvenience caused. As per the update, your Reverse Pick up has been done and currently in transit. Request you to kindly confirm if the pick up was done from your registered to assist you.

Regards,
Team ECOM Express

Shabaj Khan Shabaj Khan

Please return my order

Shabaj Khan Shabaj Khan's reply, Feb 1, 2020

Please return my order

Shabaj Khan Shabaj Khan's reply, Feb 1, 2020

Please return my order

Darshank

We have ordered for mi band 4 watch in mi store. But delivery in ECOM EXPRESS and fake mi watch is there.
I received wrong product. And I have loss the money .

Ecom Express Customer Care's response, Feb 5, 2020

Verified Support

Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint.

Regards,
Team ECOM Express

Arun Messi

Tracking details showing consignee requested for future delivery is not actually requested by me.
I didn't receive any call from the delivery boy regarding the product...such an poor service