[Resolved]  Ecom Express — did not delivered my product which I purchased from snapdeal.

Address:Imphal East, Manipur, 795004

I purchchased an internet security through online from sanpdeal, which was suppossed to be delivered by their courrer partner e com express. Without deliverig to me, they sent me mail that it was deliverd. When i phoned their authourised person, he did notrecieve. Then i went twice their imphal office, from where they could not support any valid documnet that the sad item was delvered to my add. My trcakng id with them was awb number:[protected], order number:slp[protected].
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Mar 27, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2018
Ecom Express Customer Care's response
Dear Sir,

Please accept our apology.We shall take up with our center and will try to get the issue resolved.

Regards,
Ecom Express Team
Complaint comments 

Comments

Dear Bhupen,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at [protected]@snapdeal.com so that we can assist you in a better manner.

Regards,
Team Snapdeal
Earlier I had RS 50/- in my wallet. Yesterday I had charge my JIO no of RS 399/- without avail of wallet Mony.
But now my wallet is showing 000 amount. It should RS 100/-

Please check and confirm.

Reagrds
Harish Gupta
[protected]
Dear Bhupen,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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