[Resolved]  Ecom Express — false updates

Website:ecomexpress.in

My tracking number[protected] showing false updates from 15, sep, 2018 08:31 hours. Next update from rajkot should be jamnagar not manendragarh hub.
Now it is at delivery center at india one named place. Now they will post update o[censored]nknown address and not deliverable.
But i do not recognise the place where it is currently. I think it is going to dwarka (Delhi), but they did not examined address have pincode 361315, dwarka which is in gujarat.
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Oct 28, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
Ecom Express Customer Care's response
Dear Bharabhara,

Greetings From Ecom Express.

With reference to your query regarding the shipment has been delivered on 18 Sep, 2018 Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. [protected]

Regards,
Team Ecom Express
Complaint comments 

Comments

Hi,
The item to be returned to Paytm having above airway no. is already picked up by your courier guy. I have the acknowledgement copy also. Where is the item now?
Item is another prodet Refound my process
Ecom Express Customer Care's response, Sep 25, 2018
Verified Support
Dear Sir/Mam,

Greetings From Ecom Express

We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express
No
7359294060's reply, Sep 14, 2018
retan

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