[Resolved] Ecom Express — fitband | |||
Iam shalini from hyderabad and i have placed an order on dealhatke with you having courier partner i want to cancel my product with tracking id[protected] of value rs 1498 because i am not present in my city and i have already told to dealhatke to cancel my order but they were told me the product is dispatched now so plz cancel my order with dealhatke order id[protected] and plz cancel it now... Was this information helpful? | |||
Dec 14, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 Ecom Express Customer Care's response Dear Sonu Aneesha, Greetings From Ecom Express We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve Regards, Team Ecom Express | |||
3 Comments | |||
Comments
My courier no.[protected] is more than 7 days in Ambala stay but he didn't despatch my article in last 7 day
Why?
Why?
Mehul Dhalavaniya's reply, Nov 13, 2018
.
Ecom Express Customer Care's response, Nov 20, 2018
Verified Support
Dear Mehul,
Greetings from Ecom Express!
Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer Helpline no. 08376888888.
Regards,
Team Ecom Express
Greetings from Ecom Express!
Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer Helpline no. 08376888888.
Regards,
Team Ecom Express
My Shipment with Awb No.[protected] shipped through Ecom Express on 18th October has not been delivered since 1 month. No tracking update from 3rd of November on Ecom Express website. I have already made numerous calls to Ecom Express Consumer Care number but all in vain. Enough! Legal action against this Ecom Express soon.
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From Ecom Express.
Thank you for writing to us. With reference to your query regarding the shipment has been delivered on 6th November. Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. 08376888888.
Regards,
Team Ecom Express