[Resolved]  Ecom Express — fitband

Address:Hyderabad, Andhra Pradesh, 500001

Iam shalini from hyderabad and i have placed an order on dealhatke with you having courier partner i want to cancel my product with tracking id[protected] of value rs 1498 because i am not present in my city and i have already told to dealhatke to cancel my order but they were told me the product is dispatched now so plz cancel my order with dealhatke order id[protected] and plz cancel it now...
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Dec 14, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Ecom Express Customer Care's response
Dear Sonu Aneesha,

Greetings From Ecom Express

We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve

Regards,
Team Ecom Express
Complaint comments 

Comments

I have ordered a reebok shoe from paytm mall. The parcel was out for delivery by Mr.Rajib Gorai but I didn't receive the parcel. They didn't contact me, on the contrary they said that I refused to accept the parcel. The awb number is[protected].
Ecom Express Customer Care's response, Nov 14, 2018
Verified Support
Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered on 6th November. Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. 08376888888.

Regards,
Team Ecom Express
My courier no.[protected] is more than 7 days in Ambala stay but he didn't despatch my article in last 7 day

Why?

Mehul Dhalavaniya's reply, Nov 13, 2018
.
Ecom Express Customer Care's response, Nov 20, 2018
Verified Support
Dear Mehul,

Greetings from Ecom Express!

Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer Helpline no. 08376888888.

Regards,
Team Ecom Express
My Shipment with Awb No.[protected] shipped through Ecom Express on 18th October has not been delivered since 1 month. No tracking update from 3rd of November on Ecom Express website. I have already made numerous calls to Ecom Express Consumer Care number but all in vain. Enough! Legal action against this Ecom Express soon.

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