| Address: Jaunpur, Uttar Pradesh |
| Website: Snapdeal |
I bought a multicolored art silk saree on snapdeal somehow, i didn't like it and return it on 23 december, e com express boy collect my full order i. E — 2 silk saree then also i received a email claiming that my order that i returned is incomplete and that's why they aren't going to return my money,, today i received a call from snapdeal and he says that i received 2 silk sarees however i returned only one... Well thats not true i returned the product same as i received i. E — 2 silk sarees i think they have misunderstood it or what,, but i want my refund as soon as possible.
Jan 31, 2019
Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint.
Dec 30, 2018
Updated by dailylife feeds I'm complaining about the delivery boy, , he collected my order ( 2 silk sarees ) which i requested to return on snapdeal but now they are saying that they received only one saree don't know where the problem lies, but i want my refund back as soon as possible
Dec 30, 2018
Updated by dailylife feeds That's the order id mentioned in the screenshot that i put below
Verified Support
Dec 31, 2018
Ecom Express Customer Care's response Dear Sir/Mam,
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.
Regards,
Team Ecom Express
Greetings From Ecom Express.
Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.
Regards,
Team Ecom Express
Greetings
Please share your alternate contact number to assist you as we were unable to get in touch with our.
Regards,
Ecom Express Team