Ecom Express — I have not received my order | |||
I had ordered a package from dailyorder app and my pincode had a mismatch then i corrected it and sent now it's 2 weeks still i dint get my order it comes out for delivery but no1 picks the call nor omes to order it... This is very bad... That no1 responds to anything it's a pre booked order so i want my money back my order number is [protected] And it's showing customer is unavailable how stupid it is Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Feb 17, 2020 Ecom Express Customer Care's response Dear Mam, Greetings from ECOM Express! We sincerely apologies for the delay in delivery of your order due to reasons beyond our control. We shall work with our concerned team to get the delivery expedited and keep you updated on the same. Regards, Team ECOM Express Verified Support Feb 18, 2020 Ecom Express Customer Care's response Dear Mam, Greetings from ECOM Express With reference to your complaint regarding non receipt of shipment AWB number [protected], the said shipment has now been delivered registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end. Regards, Team ECOM Express Verified Support Feb 18, 2020 Ecom Express Customer Care's response Dear Mam, Greetings Please ignore the above email. Regards, Ecom Express Team Verified Support Feb 19, 2020 Ecom Express Customer Care's response Dear Mam, Greetings from ECOM Express! Please accept our apology for the inconvenience caused due to non-delivery of your shipment. As per the confirmation, due to incorrect pin code shipment is still pending. We are coordinating with our center to get this delivery arranged. Regards, Team ECOM Express Verified Support Feb 21, 2020 Ecom Express Customer Care's response Dear Mam, Greetings From ECOM Express. With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered today at the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end. Regards, Team ECOM Express | |||
 5 Comments | |||
Comments
I want as soon as possible or I want a refund... Enough is enough this is heights without even calling how can you respond telling customer not available you guys are playing with the order... And it's something customised I need it soon
Reply
I have ordered from ajio and it's is delivered by ecom service. It's very concerning as when I took the tracking link by ecom I can see that my order is at thriprayar which is very far away from my address given in ajio and it is showing it is out for delivery there. And when ecom service contacted me I couldn't pick up the call so I called back they asked me the pin and I typed the pin accordingly given in the message of ecom service but everytime I try it it is showing incorrect pin my order no is[protected]
I want as soon as possible or I want a refund... Enough is enough this is heights without even calling how can you respond telling customer not available you guys are playing with the order... And it's something customised I need it soon
Ecom Express — I have not received my parcel
I had ordered a package from shopee app and now it's 2 days still i didn't get my order it comes out for delivery but when i picks the call nobody speaks from other side... This is very bad...and app shows delivery was unsuccessful
And when i called on [protected] this number they ask me for pin and i put the pin which I get on text msg..but they said that pin what incorrect. What's this behaviour ??😡😡
Ecom Express Executive [protected]
PIN 5264
AWB [protected]
Delivery code 885925
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I had ordered a package from shopee app and now it's 2 days still i didn't get my order it comes out for delivery but when i picks the call nobody speaks from other side... This is very bad...and app shows delivery was unsuccessful
And when i called on [protected] this number they ask me for pin and i put the pin which I get on text msg..but they said that pin what incorrect. What's this behaviour ??😡😡
Ecom Express Executive [protected]
PIN 5264
AWB [protected]
Delivery code 885925
Hai I ordered from meesho
By mistake I mentioned pincode was wrong ..., Courier person called to me I said correct pincode 2 days over their is no response, I called to meesho they said pls cancel when courier person called, they dint not called me after that the courier is in Chennai office but I don't know even place to collect, I called to ecom courier service they saying contact meesho...
What is going on both side 6 courier's they not delivered not returned pls tell me solution
By mistake I mentioned pincode was wrong ..., Courier person called to me I said correct pincode 2 days over their is no response, I called to meesho they said pls cancel when courier person called, they dint not called me after that the courier is in Chennai office but I don't know even place to collect, I called to ecom courier service they saying contact meesho...
What is going on both side 6 courier's they not delivered not returned pls tell me solution
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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