[Resolved] Ecom Express — iam complaint about ecom express | |
Sir my self bharath raj from banglore. This is to draw your attention to the unsatisfactory courier service by your company. My tracking number is[protected]. I was orderd in club factory and that is shipped in ecom express. When i tracked my order it shown that is delivered. But iam not receive my product and any. Phone calls from your staff members. Then i was gave complaint to ecom express branch that is located in bangalore (Hebbagodi) they say order is delivered. I was told that iam not receive any oder how they gave to other... He told that our delivery boy is gave your parcel to someone else and your staff members says that he is made mistake and he gave to other. How they gave my parcel to other without making any phone calls and. Any proofs. How irresponsible he is. I regret to say that i am literally disenchanted by the service you provided this time. I never complained about any of your service but this time it was big let down. I hope you will take a serious notice of this complaint immediately. I shall look ahead to your reply Sincerely, Bharath raj Was this information helpful? | |
Apr 26, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 Ecom Express Customer Care's response Dear Bharath, Greetings From Ecom Express We regret for the inconvenience caused to you, we shall cross check with our centre and try to get issue resolve Regards, Ecom Express Team | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 011-30212000 for further assistance.