[Resolved]  Ecom Express — I'm complaining about a delivery boy

Address:Murshidabad, West Bengal, 742137
Website:www.amazon.in

There was a shameful behavior to me from ecom express delivery boy... I was suffering for few products for him (Delivery boy). I don't know his name but i have his number and address.
He is working below.

Ecom express kandi (Kad),
City - kandi,
Ps+po:kandi,
Dist - murshidabad.
West bengal
Pin-742137

His contact number-[protected]

Please do something about him.
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Dec 2, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2018
Ecom Express Customer Care's response
Dear SAM,

Greetings from Ecom Express!

We apologies for the inconvenience caused in this regards. Please be informed that we have noted your complaint and will take necessary action against the misbehavior done by delivery executive.

Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly

Regards,
Team Ecom Express
Complaint comments 

Comments

I have booked an order for belt on 18 October but shipment not delivered at time please solved my problem..

Ecom Express Customer Care's response, Oct 30, 2018
Verified Support
Dear Abhishek,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.

Regards,
Team Ecom Express
You guys keep rescheduling the pick up. HOW AM I EVER SUPPOSED TO RECEIVE MY PRODUCT? I was supposed to get it by 25th Oct and you have not even picked up my product yet.

Ecom Express Customer Care's response, Oct 31, 2018
Verified Support
Dear Shubham,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.

Regards,
Team Ecom Express
On dated 21 oct 2018 I received message that my order is out for delivery but the delivery boy neither called nor delivered the items yet.I called on given no but no any response on that no.please delivered my order soon
Ecom Express Customer Care's response, Oct 31, 2018
Verified Support
Dear Alam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express
My order delivery time was 20th oct but after 18th there's no progress i have called customer cares many times. Fraud people even their team don;t have the address of the local hub and contact number
Ecom Express Customer Care's response, Oct 30, 2018
Verified Support
Dear Rajat Sharma,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express
Thanks and greetings for irresponsible work done by team ECOM express and delivery person.l talked 6 times to ecom customer care and also filed complain against my order delivery.l complained that ecom executive send a message that my order is out for delivery and within 10 to 30 minutes he send a new message that the order is undelivered as I refuse to to accept it.although neither he called for delivery nor I refuse to accept the order.in message the given mob no was fake.and lastly my both order was cancelled by Flipkart not by me. Shameful work done by ecom executive who only send fake contact no and messages to me and Flipkart.my AWB nos[protected] and[protected].

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