[Resolved] Ecom Express — I'm complaining about parcel not delivered
KoKohila pravi on Dec 10, 2018
My name is kohila r. I make a online shopping adjustable waist band through paytm with online payment. My product not delivered till now but it shows delivered. The ecom courier persons number also wrong customer care also not connected. How can i get my product or get back my money???
My awb number:[protected]
Order number: [protected]
Order placed on : 4th december 2018
Package out of delivery: 9th december 2018
Out for delivery: adjustable wais... (Order id [protected]) will be delivered today by gireesh kumar, reachable on [protected]
Complaint marked as Resolved Jan 11, 2019
[Dec 10, 2018] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Dec 11, 2018
Greetings From Ecom Express.
Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, request you to kindly cross check with your family member/neighbor/Security/Reception and confirm to assist you further.
Team Ecom Express
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