[Resolved] Ecom Express — miss behave by courier boy | |||
Tomorrow is our big festival.. That's why have ordered the product. The produst was out for delivery and courier boy had called me for confirmation of place where the product will deliver bit not delivered. And now i am calling this courier boy but my number is in black listed. So i would like to request you to please look in to this matter. Ecom express has good courier service but unfortunately i don't know why it is happening.. Very pathetic service. Was this information helpful? | |||
Dec 14, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 Ecom Express Customer Care's response Dear Saurav kumar Dey, Greetings From Ecom Express We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance. Regards, Team Ecom Express | |||
4 Comments | |||
Comments
I ordered a kurti from myntra which was to be delivered on October 31st via Ecom express courier. When I tracked my package, ECOM website shows false claim as package delivery postponed by the customer when infact I have not received any calls from them. I am very disappointed. Please help
Ecom Express Customer Care's response, Nov 14, 2018
Verified Support
Dear Sir/Mam,
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.
Regards,
Team Ecom Express
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.
Regards,
Team Ecom Express
Sir, I order pendrive in flipcart. Still now parcel not received. But from ecom courier boy updated as parcel delivered. Amount already paid for this item. I need my parcel or my amount. AWB NO:[protected].
Ecom Express Customer Care's response, Nov 19, 2018
Verified Support
Dear Sathish,
Greetings From Ecom Express
We regret for the inconvenience caused to you. As per our records shipment was delivered, Request you to kindly cross check with family member/neighbor to assist you further or you may contact our Customer helpline no. 8376888888
Regards,
Team Ecom Express
Greetings From Ecom Express
We regret for the inconvenience caused to you. As per our records shipment was delivered, Request you to kindly cross check with family member/neighbor to assist you further or you may contact our Customer helpline no. 8376888888
Regards,
Team Ecom Express
35%
Complaints
6399
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.
Regards,
Team Ecom Express