[Resolved]  Ecom Express — miss behave by courier boy

Address:West Champaran, Bihar, 845455

Tomorrow is our big festival.. That's why have ordered the product. The produst was out for delivery and courier boy had called me for confirmation of place where the product will deliver bit not delivered.
And now i am calling this courier boy but my number is in black listed.
So i would like to request you to please look in to this matter. Ecom express has good courier service but unfortunately i don't know why it is happening..
Very pathetic service.
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Dec 14, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Nov 12, 2018
Updated by Saurav kumar Dey
For more reference contact [protected]
Awb no.[protected]
Verified Support
Nov 13, 2018
Ecom Express Customer Care's response
Dear Saurav kumar Dey,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.
Regards,
Team Ecom Express
Nov 15, 2018
Updated by Saurav kumar Dey
What a ### company is Ecom Express...
I was not expect from them...
Yesterday an ageng of Ecom express was called me and told that tomorrow will ship my product with AWB no.[protected].. So that I was waiting the courier boy.. After noon I called the courier boy he told me that " MERE PASS ABHI TIME NAHI HAI PRODUCT KI DELIVERY KE LIYE JAB AAPKE TARAF AAUNGA TO DUNGA"... Wow such a worst experience for me from the brand courier company ECOM EXPRESS..
If tomorrow will not ship my product than I will definitely go in consumer court... Its my warning ⚠ to ecom express..
Really too pathetic experience for me by ECOM EXPRESS 😢😢
Complaint comments 

Comments

Please I would like to return my order product. N please refund my money back guarantee. Order number is.[protected]
Nandini Gururaj Sunagar's reply, Nov 10, 2018
Return n please refund me
Ecom Express Customer Care's response, Nov 14, 2018
Verified Support
Dear Nandini,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express
I ordered a kurti from myntra which was to be delivered on October 31st via Ecom express courier. When I tracked my package, ECOM website shows false claim as package delivery postponed by the customer when infact I have not received any calls from them. I am very disappointed. Please help
Ecom Express Customer Care's response, Nov 14, 2018
Verified Support
Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express
Hi my name is shivu I have booked Nokia 8110 but given other company name mobile
Sir, I order pendrive in flipcart. Still now parcel not received. But from ecom courier boy updated as parcel delivered. Amount already paid for this item. I need my parcel or my amount. AWB NO:[protected].
Ecom Express Customer Care's response, Nov 19, 2018
Verified Support
Dear Sathish,

Greetings From Ecom Express

We regret for the inconvenience caused to you. As per our records shipment was delivered, Request you to kindly cross check with family member/neighbor to assist you further or you may contact our Customer helpline no. 8376888888

Regards,
Team Ecom Express

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