Comments
I buyed a shoe from Myntra and when I track it is showing that it arrived to ecom express at Darjeeling but the staff is neither calling hw can I get my stuff, my order no is [protected] and tracking ID is[protected] contact no[protected]
Ecom Express Customer Care's response, Jul 12, 2018
Verified Support
Dear Sabina,
Greetings From Ecom Express
We regret for the inconvenience caused to you. As per our records your shipment 244879308 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Ecom Express Team
Greetings From Ecom Express
We regret for the inconvenience caused to you. As per our records your shipment 244879308 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Ecom Express Team
I have ordered a lot of stuffs from Shein . Its shipment is to be done by ecom express . Sunday tat was on 9 of july they showed it was out for delivery but i didnt received any calls from the delivery boy . I called the customer care yesterday and they assured me that it will be delivered by 10th of july but its 11th now and i havent received any calls fron them . When i called again to post my complain the girl on the other side of the phone was so rude to me and didn't provided me with the complete information. She just disconnected the phone . M very dissapointed by the service and the way she talked to me . please take my complain into consideration.
Ecom Express Customer Care's response, Jun 17, 2019
Verified Support
Dear Mam,
Greetings from ECOM Express
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
Greetings from ECOM Express
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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I'm waiting for call from your courier services. and please deliver today itself.
Its very urgent.