[Resolved]  Ecom Express — not delivered achul phone spinup a1 delivered instead of speria s9 pro

Address:Banaskantha, Gujarat, 385001
Website:www.flipdeals.in

I have ordered to speria s9 pro smrat phone from flipdeals.in and payment paid by online and payment received by pasfar technologies p ltd on[protected]:12:04:27 rs.4999. But i received courier by ecom experess on 18/11/2018 but mobile company and model is change model no-spinup a1 plus 3 also i have tray to process for return and refund payment but no any response and help by flipdeals.in
My order id no-odi11275
Kindly help and do the needful
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Dec 28, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2018
Ecom Express Customer Care's response
Dear Lalit,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall cross check with your shopping portal and get this resolved.

Regards,
Team Ecom Express
Complaint comments 

Comments

AwB NI[protected] IS not delivered for me but Ecom has delivered
Ecom Express Customer Care's response, Nov 27, 2018
Verified Support
Dear Arpit,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall cross check with our center and try to get the issue resolved.

Regards,
Team Ecom Express
Not off proper size
Pankaj Shirbhayye's reply, Nov 20, 2018
Not off proper size
Pankaj Shirbhayye's reply, Nov 20, 2018
Not proper size
Ecom Express Customer Care's response, Nov 27, 2018
Verified Support
Dear Pankaj,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express
Courier Boy not attempt but item retrned to glowroad. Courier service is very worest
Ecom Express Customer Care's response, Nov 27, 2018
Verified Support
Dear Suresh,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express
Most bad product ever and useless not working I wnt money return now or else I will complain to the court

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