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Ecom Express

Ecom Express — Not receiving product

Address:501,Pratiksha Apartment,behind Islamic Jamat Khana,near Bhaba hospital,New mill road, Kurla west

Have ordered my product on thu 13 feb and the delivery date was 16 but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order from facescanda order is#729738 awb is #[protected] today is showing ofd lock applied plz resolve my prob i need my product as soon as possible… or refund my amount
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Comments

Dear Kaikasha,

Greetings from Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team Ecom Express
Reply
kaikasha shaikh's [Complaint's author] reply, Apr 5, 2023
AWB 3137706540
Still not deliver my parcel… when it will deliver?
Past 10 days showing undeliver try to deliver as soon as possible or refund my amount it prepaid parcel
Reply
Dear Sir,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused due to delay. We regret to inform you that as per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express
Reply

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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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