Ecom Express Complaints & Reviews

Address: West Godavari, Andhra Pradesh, 534202

My Name is Manjunath, residing in Plot No A2, Vanju Greens, Ganapti raju Nagar, Bhimavaram, 534202

Your Airway bill number[protected], when I track, every day saying that went for delivery, and in the evening it shows either I am not available or I refused to take the delivery.
I am following up with your supervisor from 3 days.
I personally went to your Bhimavaram office. I sent my driver thrice.

The answer is they could not locate the parcel in their store. That means they either misplaced or they lost the parcel.

What should I do now ?

Feb 17, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered. Request you to kindly cross check and confirm to assist you further.

Regards,
Team Ecom Express

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Address: 845106

My awb :[protected]
Contact no. : [protected]

Tracking details showing product is delivered on 16th Dec, 2018 but product received till now. I have contacted customer care thrice and every time getting the same response as " your complaint has been escalated to the concerned dept on the urgent basis. Please wait for 24-48 hours and your issue will be resolved."

Please help me getting my product or my refund.

Feb 18, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.

Regards,
Team Ecom Express

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Address: 504216

Dear sir,

I, eppa naresh as returned the two myntra products on 29.12.2018. Employee (Cheerla manik reddy) of ecom express has received the item and told me to send the acknowledgement slip later. But he hasn't sent me the slip. Whenever i am contacting through mobile he is not picking up the call.

Pl. Provide me the acknowledgment slip for the item highlander men brown top wear.

Yours sincerely,

Eppa naresh
Mob no. [protected]
Email id. [protected]@gmail.com

Feb 5, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number starting with 5 so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.

Regards,
Team Ecom Express

Jan 06, 2019

Updated by Naresh Eppa AWB No.[protected]

Jan 06, 2019

Updated by Naresh Eppa Pl. provide me the acknowledge slip

Jan 07, 2019

Updated by Naresh Eppa He hasn't given me the acknowledgement slip. Pl. provide me the acknowledgment slip that is what i have been asking

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Address: Varanasi, Uttar Pradesh, 221311

I bought a product from myntra and this guy from ecom express sent me message everyday morning for 4 days your item is out for delivery and he never showed up, after four days ecom sent me a message i refused to take delivery. This is absurd.

This guy should be punished who is playing the tricks and customer like me suffer. Ecom is responsible as it's not providing any complaint email and their phone no. Is always busy.

Tracking id:[protected]
Place : varanasi

Feb 5, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2019

Ecom Express Customer Care's response Dear Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered. Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. [protected].

Regards,
Team Ecom Express

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The id no.[protected] is my order no.. I order the item on 23rd december at amazon. Cybernova company was send the product name toiletary bag worth rs 800 by ecom express. But janvary 1st i got the msg from ecom express the order deliverd.. But the any person of ecom express was not come to my addres.. They did not give me the order till today. I receive the wrong msg from ecom express. Pls solve my problem because i paid the money that order already. It was an prepaid order. I am so sufferd. Pls solve my problem. Pls give my order immidiatly. The phone no. Of ecom express shimogga is wrong.. I try to contact by that no.. But that was wrong no. Pls pls help me

Feb 4, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered. Request you to kindly cross check with family member and confirm to assist you. Also share your alternate contact number to coordinate.

Regards,
Team Ecom Express

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S

Saritha Arun

from Virarajendrapet, Karnataka

Jan 4, 2019

No i cross chek and ask my family members.but any one didnot get the order..pls u chek and verify..and immidiatly send my order to my addres.otherwise i will go to media and tell about ur frod.and i will complaint against u people.ecom express is fully responsible for it..i will gave my contact no.to ur custemer care.u contact me immidiatly and tell about my order.otherwise u will fullfil my loss.

Reply

A

Arti28

from Gurgaon, Haryana

Jan 4, 2019

The fabric is not as per quality

Reply

Ecom Express Customer Care's response, Jan 5, 2019

Verified Support

Dear Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the new reverse pick up request.

Regards,
Team Ecom Express

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My prepaid order[protected] was not delivered on the said date instead an sms was received saying it is undelivered as customer not available. Firstly no calls were received from the courier services regarding the delivery and I was available on the said date. Upon repeated enquiries at the E. Com customer service I was told the courier will be delivered TODAY. I have been hearing this Today delivery comment from the customer services for the last 8 to 9 days.
Worst courier services ever encountered is E. Com. If proper services can't be provided why don't you shut down your customer service wing. At least have the courtesy to locate my courier. When asked for self collection I am told that there is no near by branches which I understand is bull ###. Rather than earning living by cheating die with privilege..

Feb 13, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2019

Ecom Express Customer Care's response Dear Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.

Regards,
Team Ecom Express

Jan 05, 2019

Updated by Divya Pradeep Tracking number is[protected] and totally not interested in contacting the customer service as its not of any net value and is merely waste of time is what I have experienced so far. If you are genuine with your customer as you claim locate my parcel

Verified Support

Jan 07, 2019

Ecom Express Customer Care's response Dear Mam,

Greetings From Ecom Express

We accept our sincere apologies for the inconvenience caused to you. As per our records your shipment[protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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D

Divya Pradeep

from Bengaluru, Karnataka

Jan 5, 2019

[protected] is the tracking number and totally not interested in contacting your customer services which is off no net value and merely is a waste of time is what I have experienced so far.
If you are indeed genuine with your customer as you claim locate my parcel

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My name is saritha.. From shimogga. I am orderd 1 item in amazon.. They send my order by ecom express.. But my order is not reach my address.. The message send to me by ecom express the order was delivered.. But i dont receive the order from ecom express.. They could not contact me till today. Pls give my parcel.. The given no. Of ecomexpress shimogga is not correct. I will try to contact them but i can't. They send the msg ti my mobile no. On janvary 1st. The order is deliverd. But i book my order cybernova company toiletary bag at amazon. The company send the order by ecom express.. But my order is not reach to my addres.

Ecom Express customer support has been notified about the posted complaint.

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N

Neetu Bhatnagar

from Jodhpur, Rajasthan

Jan 4, 2019

The packet dispatched by paytm through waybill number[protected] reflection as delivered to Neetu Bhatnagar but same is not received by me. PL track urgently. Delivery person name on PAytm shivpratap

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Ecom Express Customer Care's response, Jan 5, 2019

Verified Support

Dear Mam,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.

Regards,
Team Ecom Express

Ecom Express Customer Care's response, Jan 5, 2019

Verified Support

Dear Neetu,

Greetings

Please share your alternate contact number to assist you as we were unable to get in touch with our.

Regards,
Ecom Express Team

P

Priya96

Nov 15, 2020

Hi sir,
I'm Santhana Krishnan. My Awb [protected]. My Parcel has not been delivered but it is showing delivered.A guy called and asked for delivery code I asked him to deliver it to my hostel. But he has not delivered. He updated delivery status alone. Kindly resolve this issue.

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Ecom Express Customer Care's response, Nov 17, 2020

Verified Support

Dear Mam,

Greetings From Ecom Express.

With reference to your query regarding your shipment, as per our records the said shipment has been delivered after the verification of OTP. So please confirm if you share the OTP with the delivery person to assist you.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Ramen
Team Ecom Express

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Address: 756126

I was ordered a wireless headset by paytm from 21st december and i got a msg on the date 31st december from ecomexpress that my percel is out for delivery bt i didn't receive my percel yet nd i was track my order via ecomexpress website it was shown that it is delivered at basudevpur on 31st december 4.23pm nd i just want to know that can i get my percel

+1 photos

Feb 5, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

Ecom Express Customer Care's response Dear Soumya,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, request you to kindly cross check with your family member/neighbor and confirm to assist you further.

Regards,
Team Ecom Express

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K

krupa sagar

from Hyderabad, Telangana

Jan 3, 2019

Plzz first contact the customer without contacting how can u ppl send back the parcel its ridiculous

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Ecom Express Customer Care's response, Jan 4, 2019

Verified Support

Dear Krupa,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express

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Address: Ernakulam, Kerala, 682028

I have ordered certain products from nykaa (Awb no.[protected] on 22/12/18. While tracking it was found that the courier has reached kochi courier center, but so far no attempt has been made by them to deliver the product and no updates at all. I am experiencing unnecessary difficulties because of their irresponsible attitude. Kindly do the needful.

+3 photos

Feb 5, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express!

Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer Helpline no. [protected].

Regards,
Team Ecom Express

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K

Krishnapuram Priyanka

from Bengaluru, Karnataka

Jan 3, 2019

My order from Senthil has not reached me yet. The awb number I don't have. I have already paid for it. I need my delivery. It has been more than a week.

delay in getting the prepaid ordered product - Comment #3313568 - Image #0

delay in getting the prepaid ordered product - Comment #3313568 - Image #1

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Ecom Express Customer Care's response, Jan 4, 2019

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express

K

Kajal Jagdish Patel-Patil

from Ahmedabad, Gujarat

Jan 3, 2019

Hii sir mene fastrack women watch mangai thi but three watches for damage plz Muze return karna h. Plz coming to my home nd return to refund my watch. Nd my amount is transfer.

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Ecom Express Customer Care's response, Jan 4, 2019

Verified Support

Dear Kajal,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the fresh reverse pick up request.

Regards,
Team Ecom Express

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Address: Gautam Buddh Nagar, Uttar Pradesh, 203207

Website: ecomexpress.in

Such a worst service i have faced by ecom express courier service and worst customer care service
I have booked my parcel from myntra on 28.12.2018 and they handed over to ecom express, it got misrouted ny them and still not received by me, i mailed them on their official mail id [protected]@ecomexpress.in and called them several times on given number +[protected] but they not only misrouted my article but also misguide me
Awb number:

[protected]
Order number:

[protected]
Regards
Abhishek bajpai
[protected]

Feb 5, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express

Thank you for writing to us.With reference to your query regarding the airwaybill number[protected], the said shipment is out for delivery you may receive the same shortly.

Regards,
Team Ecom Express

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A

Ashima@123

from Dhariwal, Punjab

Jan 3, 2019

Repected sir,
I just wanted to convey you dat courier boy doesnt come to deliver the product on due date and time, infact we go by ourself to receive it as well as they behave with us in very rude way.our poduct is kept by them for 4 days and they dont bother to deliver to us.

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Ecom Express Customer Care's response, Jan 4, 2019

Verified Support

Dear Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express

R

Rao Jaimin

from Ahmedabad, Gujarat

Jan 3, 2019

I have ordered from myntra on 22 dec. 18' and parcel was supposed to be delivered by Ecom Express. But since last 3-4 days it shows "Pick up rescheduled for next day".

Trackin id is[protected]

I am unable to receive my package - Comment #3314066 - Image #0

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Ecom Express Customer Care's response, Jan 4, 2019

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered on 31st Dec 2018. Request you to kindly cross check and confirm.

Regards,
Team Ecom Express

B

Basavannamb Pallavib

from Bengaluru, Karnataka

Jan 3, 2019

Pls refund AMT my account

Reply

Basavannamb Pallavib's reply, Dec 27, 2018

Refund amt

Ecom Express Customer Care's response, Jan 4, 2019

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. Request you to kindly contact Paytm for the assistance.

Regards,
Team Ecom Express

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Address: Tumkur, Karnataka, 572224

Website: Flipkart

Regarding my flipkart order
Your delivery man wants me to come over to his place to receive my package where i don't wanna go or i can't go there. When i said i can't go there, he said then don't come and cut the call. You have no idea how much his behavior has enraged me. He is refusing to come at my place. Is this what you call a home delivery? I think your team should consider to hire some guys who have brain... M fedup with your team members. I got call from this number [protected].. Kindly delevery tomarrow itself or i will put it in social media along with your agent call records..
My id [protected]@gmail.com

+1 photos

Feb 4, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Jan 02, 2019

Updated by Manikantha K R od[protected]

Jan 02, 2019

Updated by Manikantha K R Regarding my flipkart order
Your delivery man wants me to come over to his place to receive my package where i don't wanna go or I can't go there. When I said I can't go there, he said then don't come and cut the call. You have no idea how much his behavior has enraged me. He is refusing to come at my place. Is this what you call a home delivery? I think your team should consider to hire some guys who have brain... m fedup with your team members .I got call from this number [protected]. .kindly delevery tomarrow itself or I will put it in social media along with your agent call records. .
My id [protected]@gmail.com

Jan 02, 2019

Updated by Manikantha K R Please respond soon it's very urgent

Verified Support

Jan 03, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.

Regards,
Team Ecom Express

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J

jayant dash

from Kuchaiburi, Odisha

Jan 3, 2019

I order a paytm product.. it shows picked up by ecom.. bt at the delivery date the delivery boy didnt call me but status shows attempted to deliver.. and then product cancel automatically...
My order AWB NO[protected]
MY ADRESS-JAGATSINGHPUR, LALASAHI
754103
Delivery Boy name shows Deb prasad dash..

od114278943658150000 - Comment #3313496 - Image #0

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Ecom Express Customer Care's response, Jan 4, 2019

Verified Support

Dear Jayant,

Greetings From Ecom Express

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. As per our records your shipment 264502660 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

9

9981857158

from Mundi, Madhya Pradesh

Jan 3, 2019

Dear sim my awb no is[protected] my name roshan show in tracking delivered done but i did not found my product ...this person not contact nor any information about this pls do needful help othervise post complain in consumer forum...my contact no is [protected]...[protected]

od114278943658150000 - Comment #3313585 - Image #0

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Ecom Express Customer Care's response, Jan 4, 2019

Verified Support

Dear Roshan,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, request you to kindly cross check with your family member/neighbor and confirm to assist you further.

Regards,
Team Ecom Express

K

Kavin Kumar Rkk Kavin

from Chennai, Tamil Nadu

Jan 3, 2019

Order number 12282

Reply

Ecom Express Customer Care's response, Jan 4, 2019

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express

N

Nagendra Vandrapu

from Hyderabad, Telangana

Jan 3, 2019

I have good opinion on ecom delivery but sorry to say that, actually i ordered an item actually it is delivers on 28/12/2018 accordingly but theare is no call from delivery,

od114278943658150000 - Comment #3313786 - Image #0

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Ecom Express Customer Care's response, Jan 4, 2019

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express

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Address: 583227

In the shown watches are different. Delivered watches are completely different. I want to return the order. And the order No. BTE27Dec48. and I want my money back as soon as possible. Please do the needful. I am really unhappy with the product I received. Request you to refund immediately and resolve my complaint very soon and I need a call from you people

+1 photos

Feb 8, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

Regards,
Team Ecom Express

Jan 03, 2019

Updated by Naveen Palled Request you to do it as soon as possible. Arrange a pick up immediately

Jan 06, 2019

Updated by Naveen Palled Still no replay from you, please return my money

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B

Bossroid

from Bengaluru, Karnataka

Jan 3, 2019

Order number[protected]
I want to cancel order.

combo fastrack watches for women - Comment #3313955 - Image #0

combo fastrack watches for women - Comment #3313955 - Image #1

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Ecom Express Customer Care's response, Jan 4, 2019

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly contact your shopping portal in this regards. If delivery is attempted, request you to kindly refuse to accept the delivery.

Regards,
Ecom Express Team

N

Naveen Palled

from Bengaluru, Karnataka

Jan 13, 2019

The parcel is received and I need it to send back, please help me in this regards. Arrange the return immediately

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Ecom Express Customer Care's response, Jan 14, 2019

Verified Support

Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the new reverse pick up request.

Regards,
Team Ecom Express

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I have not received my product yet still the tracking page says the product is delivered. I have not even received a call from courier boy. I have talk to neighbours but they told me no one came to my home. I have not picked the delivery and even no one from my family.
So look into matter and solve my issue as early as possible.
I hope you will solve the issue.

Feb 16, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

Regards,
Team Ecom Express

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Address: Ballia, Uttar Pradesh, 221715

Your delivery man wants me to come over to his place to receive my package where i don't wanna go or i can't go there. When i said i can't go there, he said then don't come and cut the call. You have no idea how much his behavior has enraged me. He is refusing to come at my place. Is this what you call a home delivery? I think your team should consider to hire some guys who have brain.

Ecom Express customer support has been notified about the posted complaint.

Jan 01, 2019

Updated by MorNinGsTAr My AWB number is[protected]

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Product not delivered

I haven't got a call and even i haven't got the product. But still the tracking page says the product is delivered. But i have not picked it. I talked with neighbours also but they told me no one was there to deliver the product.
How the brand name like yours is doing so?
Look into the matter personally and solve my issue immediately.

Feb 4, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.
Regards,
Team Ecom Express

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Address: New Delhi, Delhi, 222002

Website: Snapdeal

I want my refund back. Or else i will have to take some legal action against snapdeal . I have been continuously trying to seek help through email and all but there is no response at all... They are saying only that my products aren't completed or it's not go through their quality check... Its not my mistake i returned the item with original tags and both the sarees but they aren't initiating my money back...
Show quoted text... AWB tracking no.[protected] kindly help me out as soon as possible.

+1 photos

Feb 3, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal in this regards.

Regards,
Team Ecom Express

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Address: Hyderabad, Andhra Pradesh, 500061

In the website it shown me one product but the product delivered is wrong. I need to return it. Be quick as possible to respond this my message so, kindly now my decision is to return my product from my delivered location. The website product shown me one product, the one which is delivered is of another company accessories. How much long it takes to return the product.

+1 videos

Feb 8, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Ecom Express Customer Care's response Dear Allegapally Rahul,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

Regards,
Team Ecom Express

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Address: 626125

Dear sir/ madam,
I have already waited for four days for your response about my issue. But still now i did not get any decent reply from your site. I am really very disappointment regarding this issue. This is my last request to you regarding my refund issue. If you do not give a quick solution sooner today, of course i will not hesitate to take legal action against you regarding this issue. Once again i would like to remind you that i have paid the amount of money for your company executive only not for them. So it's your obligation to get that item back and pay back my money immediately.
Product : rado centrix full black 667 men watch
Order no: e47846
Order date :[protected]
Delivery date :[protected].

Feb 2, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2018

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.

Regards,
Team Ecom Express

Jan 02, 2019

Updated by kumaravelsamy My 9 digit AWB/ Tracking number is :[protected]

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Address: 756001

I want to reschedule my order delivery.
I want to get my order in 02/01/2019. Due to i am not in balasore now thats why i want to reschedule my order delivery and get it back in 2nd january 2019. So request you to kindly arrange delivery on this date.
Please reschedule my order delivery in this date on[protected].
Tracking no.[protected]
Order number. [protected]
Contact no. [protected]/[protected]

Feb 2, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Dec 31, 2018

Updated by Manojkumar Mohanty Kindly arrange the delivery on 2nd January 2019.
Contact no. [protected]/[protected]

Dec 31, 2018

Updated by Manojkumar Mohanty Kindly update me on the below mail I'd or phone number
[protected]@gmail.com
[protected]

Verified Support

Jan 02, 2019

Ecom Express Customer Care's response Dear Manojkumar Mohanty,

Greetings from Ecom Express

We regret for the inconvenience caused to you. As per our records your shipment[protected] we have received request from shopping portal to send the shipment back to them. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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I don't want the product that i ordered because it is taking more time for delivery than i expected. Please cancel delivery of my product with tracking number[protected]. I no longer need the product and it cannot be cancelled from the online shopping website. But i came to know that ecom express is going to deliver the product therefore i ask you to cancel its delivery. Please let me know, once it is cancelled.

Feb 3, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2018

Ecom Express Customer Care's response Dear Mam,

Greetings From Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed over. Request you to kindly contact your shopping portal for cancellation.

Regards,
Team Ecom Express

Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 268

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