Ecom Express — order cancelation

Address:Tilakdih Kali Mandir More, Purulia, West Bengal, 723212
Website:udaan.com

I am panchanan goswami. My order number is (1) sghqq180368nf6 (2) sgh7sp58037g03. For an emergency problem i want to cancel this order now. My wife is hospitalize now. So i have a big money problem. I can not pay the required money. Please cancel this order. My order tracking number is (1) [protected] (2) [protected]. Now i am out of station. So i can not except the order. Please cancel this order now and send me confirmation
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We have noted your request to cancel the order. To process the cancellation, request you to kindly contact your shopping portal later to process it further.

Regards,
ECOM Express Team
Complaint comments 

Comments

Pls ensure my package delivery...

[protected]

I am ready to pick up..i am not getting cqll from ur side

Jayaram bakery restaurat
63, p.p chavadi kalavasal

Kalacsal signal...
Ecom Express Customer Care's response, Feb 6, 2020
Verified Support
Dear Sir,

Greetings From ECOM Express.

Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your query.

Regards,
Team ECOM Express
My tracking no [protected]. Corier patner dont contact me. And my parcel return. This is not fare.
Ecom Express Customer Care's response, Feb 4, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express

We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.

Regards,
Team ECOM Express
Ecom Express Customer Care's response, Feb 6, 2020
Verified Support
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number 8591478001, as per our records the said shipment has been delivered on 4th February at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
AWB NO:[protected]

Please try to deliver it.This showing returning please try to rollback it.
Ecom Express Customer Care's response, Feb 6, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express

Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment 2578137517 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team ECOM Express
I am sudhanshu Sharma
My AWB number[protected] for an emergency problem so I want to cancel this order please canceled this order now and confirmation send me

Regards ECOM EXPRESS team
Ecom Express Customer Care's response, Sep 3, 2020
Verified Support
Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to customercare@ecomexpress.in for us to assist you on the same. Also cross check the courier company through which it was dispatched.

Regards,
Ramen
Team Ecom Express

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