[Resolved] Ecom Express — order no. so15179308 placed with club factory
My parcel from club factory with tracking number is[protected] has reached delhi on 20th march and the status shows as "pick up rescheduled" for the past 5 days. Could you please expedite this as i need these urgently. This cannot possibly how a reputed courier company operates. Going by the complaints on this website, this courier company seems to be making this a practice.
Complaint marked as Resolved Apr 26, 2018
[Mar 25, 2018] Ecom Express customer support has been notified about the posted complaint.
Deepak Bhukal's response Mar 20, 2018 Your product damage and duplicate
Verified SupportEcom Express Customer Care's response Mar 26, 2018 Dear Seematrisha,
Greetings From Ecom Express
We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed over. So request you to kindly allow us 24-48 hrs. for the update.
Ecom Express Team