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[Resolved]  Ecom Express — order no. so15179308 placed with club factory

My parcel from club factory with tracking number is[protected] has reached delhi on 20th march and the status shows as "pick up rescheduled" for the past 5 days. Could you please expedite this as i need these urgently. This cannot possibly how a reputed courier company operates. Going by the complaints on this website, this courier company seems to be making this a practice.
Complaint marked as Resolved Apr 26, 2018

Complaint Status


[Mar 25, 2018] Ecom Express customer support has been notified about the posted complaint.
Deepak Bhukal's response Mar 20, 2018 Your product damage and duplicate
Verified Support
Ecom Express Customer Care's response Mar 26, 2018 Dear Seematrisha,

Greetings From Ecom Express

We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed over. So request you to kindly allow us 24-48 hrs. for the update.

Regards,

Ecom Express Team
Complaint comments  3 CommentsShareTweet

Comments

[protected] m. Jitender studio narwana. Jind . Haryana
Sir

i book my phone on PAYTM Gionee A[protected]

my order no. -[protected]
your docket no.[protected]

today till date[protected] at this time not revved

very poor service your

my delivery[protected] i now but i means[protected]
at day i wont my p
Ecom Express Customer Care's response, Apr 9, 2018
Verified Support
Dear Vats,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered on 23 march 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. 011-30212000.

Regards,
Ecom Express Team
i am complaining about parcel not delivered..
Ecom Express Customer Care's response, Jan 11, 2019
Verified Support
Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express
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    Ecom Express
    Customer Care Service
    Customer satisfaction rating
    41%
    Complaints
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    Ecom Express Phone
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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