Ecom Express — pack of two shirts | |
Dear sir my name is rohit thapliyal And i ordered pack of two shirts of 998rs. But i received one shorts and one shirt i dont know why. Its very disappointing that you guys are ordering false product. I want to say that i want my money back or parcel me my original order. You are not having return online policy i cant find it on internet Its a big issue otherwise i am directly going to police. I am student and cant take this much loss of money Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 13, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query. Regards, Team ECOM Express | |
 7 Comments | |
Comments
I ordered 3 kurtas from myntra for my wife.1of the kurtha deliverd through ekart.and one through ecom express.But third visudh kurtha with awb no [protected] is missing.it is not delivered yet to me but message showings it is delivered.how to resolve this problem??
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Ecom Express Customer Care's response, Nov 12, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
Thank you for writing to us. With reference to your query regarding the AWB number 2531147409, as per our records the said shipment has been delivered on 8 Nov at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
Greetings From ECOM Express.
Thank you for writing to us. With reference to your query regarding the AWB number 2531147409, as per our records the said shipment has been delivered on 8 Nov at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
Prakasankt's reply, Nov 13, 2019
I got the pdt on 9/11/19. Thnks
[protected] wrong product and damage shirts
Ecom Express Customer Care's response, Nov 14, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
A product by mistake
Ecom Express Customer Care's response, Nov 15, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
We request you to put forward your query so that we would be able to assist you better.
Regards,
Team ECOM Express
Greetings from ECOM Express
We request you to put forward your query so that we would be able to assist you better.
Regards,
Team ECOM Express
Dear sir I am Bikas panda, I have order flipkart flipkart already share tracking ID so many days alreadyproduct here i office but why didn't call me &dont delivered product in ecom express agent share my tracking id[protected]
Ecom Express Customer Care's response, Nov 15, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
With the reference to your query regarding the AWB number 8502115252, pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.
Regards,
Team ECOM Express
Greetings from ECOM Express
With the reference to your query regarding the AWB number 8502115252, pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.
Regards,
Team ECOM Express
Please help my product not received delivery boy not send my products my order Undelivery this time. please delivery now please my AWB NUMBER [protected]. Please send my product my address please sir.. I am so sad
Ecom Express Customer Care's response, Nov 15, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment, and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Regards,
Team ECOM Express
Greetings From ECOM Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment, and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Regards,
Team ECOM Express
Ecom Express Customer Care's response, Nov 22, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
With reference to your query regarding the AWB number 8561908731, as per our records the said shipment has been delivered on 1 Nov at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
Greetings From ECOM Express.
With reference to your query regarding the AWB number 8561908731, as per our records the said shipment has been delivered on 1 Nov at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
I had an item which was to be delivered by ecom express. It has the reached the delivery station about 1 week before and it was also shown as out for delivery, but I haven't received any calls from them and when I contact them, they are not responding, now it is shown as shipment rto locked on tracking the order. shipment number [protected]
Ecom Express Customer Care's response, Nov 15, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
With the reference to your query regarding the AWB number 2537244230, pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.
Regards,
Team ECOM Express
Greetings from ECOM Express
With the reference to your query regarding the AWB number 2537244230, pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.
Regards,
Team ECOM Express
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My name is Manish Kumar
On 6th November 2019 I received message from ecom express that my product is out for delivery but I not received product yet.
My order no. 620622
AWB no. [protected]
My product is leather wallet
I shop product from Mall91
My mobile no. [protected]
Plz help .
Greetings From ECOM Express.
Thank you for writing to us. With reference to your query regarding the AWB number 2540655966, as per our records the said shipment has been delivered on 6 Nov at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
I received my product today from economics express center.
Thanks
Thanks