Ecom Express — pending delivery
Kharar, Punjab, India
TeTemari on Sep 22, 2019
The product is out for delivery since 16th of september, 2019. Ecom express tracking status shows "consignee requested for future delivery", i never asked for it.in fact, there was and still no call or updates on my product. No number for the delivery executive either.
Past two days i've been calling the customer service of ecom and on friday a lady told me the product will be there in 24 hrs. Next day i called, a gentleman answered "it'll be delivered sunday".
Now, how much time does it take delivering a product?? No one bothers to give a slightest o[censored]pdate, no msg for the assigned delivery executive, no call nothing.
This has been my worst experience so far.
I hope the issue will be resolved.
[Sep 22, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Sep 23, 2019
Greetings from ECOM Express!
We sincerely apologize for the delay in delivery of your order. We shall work with our concerned team to get the delivery expedited and keep you updated on the same.
Team ECOM Express
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