[Resolved]  Ecom Express — Poor quality of dress

Address:No: 957 , east street, semmankuppam, kattukudalore (post) panruti(tk)

I am Mahalakshmi S . I bought dress from ecom express. I received it. I am not satisfied with that product. I ordered different product but delivered different product. Poor quality and damaged. Please help me to return the product. Track id [protected] order date: 10/07/2021 Delivered date: 16/07/2021 Rs:750
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Jul 19, 2021
Complaint marked as Resolved 
My complaint was not resolved. Ecom express didn't contact me . My money was not return back. Pls return my money. Company didn't take any steps to resolve my problm. Pls solved it.
Ecom Express customer support has been notified about the posted complaint.
Jul 18, 2021
Updated by Mahalaksh
Pls resolve my complaint soon . Pls return my money
Jul 18, 2021
Updated by Mahalaksh
Y u marked as resolved. My complaint was not resolved. Pls return my money soon
Complaint comments 

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Ecom Express Executive [protected] PIN: 36335 will deliver your Pickrr order [protected] today. Pay Rs 749.0(CASH, CARD, UPI).
I received the used dress. Poor quality with damage
Pls return my money .
Pls solve my prblm. Pls return my money
Dear Mahalaksh,

Greetings from Ecom Express!

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,

Team Ecom Express
Mahalaksh's [Complaint's author] reply, Jul 21, 2021
How to contact shopping portal?
Dear Sir/Mam,

Greetings from Ecom Express!

We regret the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,

Team Ecom Express
Unsatisfied product and one packet is missing. Dirty dress

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