[Resolved] Ecom Express — product delivered even after 3 days of delivery date

Khushal Gadiya

from Chennai, Tamil Nadu

Address:

600079

I haven't received my product which i bought online via club factory. The company has yet not delivered the product not yet tried to contact but in th app its showing attempted for delivery. I am not able to contact the company via phone or any other means to complaint regarding the above. I extremely disappointed from such a reponse and attitude of company towards serving its customers. I feel its club factory's fault because it believing in such a company {ecom express}

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Nov 22, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Ecom Express Customer Care's response Dear Khushal Gadiya,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

Regards,
Team Ecom Express

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Comments

Nitesh Kumar980

from Bokaro, Jharkhand

Two days se mera order' out for delivery' ka msg aa raha par, delivery boy nahi la raha hai, or track karne pe delivery attempted dikha rha hai, par koi call nahi aaya hai DC se

Ecom Express Customer Care's response, Oct 22, 2018

Verified Support

Dear Nitesh Kumar,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express

Ajmal Abdul Rasheed

from Thrissur, Kerala

Fake product please return this product and refund
My name is ajmal i buy a product from blush kart it was a fake product and i want to return this product and refund my money back

Ajmal Abdul Rasheed's reply, Oct 17, 2018

The order no of this product:
BTE11Oct185
The amount of product is 1610

Ecom Express Customer Care's response, Oct 23, 2018

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. Request you to kindly contact your Shopping portal to arrange the reverse pick up.

Regards,
Ecom Express Team

Shaktisen Ahongshangbam

from Dimapur, Assam

My goods does not have tracking no. only order id no.. it has coming now. Order id no. is
OD[protected] sent me no...
plz sent me the tracking no...

Ecom Express Customer Care's response, Oct 23, 2018

Verified Support

Dear Shaktisen Ahongshangbam,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.

Regards,
Team Ecom Express

Lakshmi Arumugam

from Chennai, Tamil Nadu

Does not provide tracking location

..

Ecom Express Customer Care's response, Oct 23, 2018

Verified Support

Dear Lakshmi Arumugam,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.

Regards,
Team Ecom Express

[email protected]

from Srinagar, Jammu and Kashmir

I am not satisfied with the product and I want to return it. As I am not aware of this site and I have make online shopping without the confirmation of the product and now I want to return back this productThe material of this product is not good and also it's very less in size and is not able to stich. Also it's colour is also not good.

Ecom Express Customer Care's response, Oct 23, 2018

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shipper to arrange the reverse pick up.

Regards,
Ecom Express Team