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Ecom Express

Ecom Express — product not working refund

Address:18-87, Bhonthal street, Near head post office,, Kurnool, Andhra Pradesh

Sir,
We are from nandyal, kurnool dist, andhra pradesh sir we are shoping on online[protected] m3 smart band but seller m2 smart band this is not working order no : sbb[protected], ecom express courier no : [protected] today date :[protected] at 11:00 am order will delivered but iteam not working properly please refund my amout rs. 1049.

Thanking you sir
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Ecom Express customer support has been notified about the posted complaint.
Sep 09, 2019
Updated by kalyanss Sir,
we are from Nandyal, Kurnool dist, Andhra pradesh sir we are shoping on online[protected] M3 smart band but seller M2 smart band this is not working order no : SBB[protected], Ecom express courier no : [protected] today date :[protected] at 11:00 am order will delivered but iteam not working properly please refund my amout Rs. 1049.

thanking you sir
Verified Support
Sep 10, 2019
Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

Regards,
Team ECOM Express
Complaint comments 
3 Comments

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Comments

Am not satisfied with the product ..the product which i received is not up to the mark as we expected...kindly refund my amount
Reply
palaniappan vijayan's reply, Sep 3, 2019
kindly return my product which i received
Ecom Express Customer Care's response, Sep 11, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Plz cancel my order because delivery date is to late
Reply
Ecom Express Customer Care's response, Sep 11, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
The product delivered to me is not as per the picture shown in Facebook it is unliked by me please return the product delivered to me as soon as possible

Thank you
Reply
Ecom Express Customer Care's response, Sep 11, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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