Ecom Express — received cheap product

Address:Village: boinpally, Mdl: boinpally, Street: shivajinagar, Karimnagar, Andhra Pradesh, 505524

Hi, my name is anveshkumar, i ordered a saree by seeing advertisement in facebook, but received another saree which is not i orederd, i called the delivered boy so many times but he didn't pickup the call, now iam fedup so can please help me out to change the product, either return the product or refund my money please revert me back as soon as possible
+2 photos
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team
Complaint comments 

Comments

Ecom exprees Dudhnoi Delivery boy he never call me and no warning no phone he return my parcel i call Dudhnoi ecom exprees super visor he says your product will delivery today. he do not delivered my parcel . and next day I check and I saw Dudhnoi ecom Exprees return my parcel Why Why why

Ecom Express Customer Care's response, Jan 18, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express

With the reference to your query regarding the AWB number 2575150844, pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team ECOM Express
Paytm number [protected] mujhe Apne paytm number ki kyc karwani h
I’m seller on meshoo.dhyani exports utran surat 395104
From last 4 days no one is coming for my orders pickup now my all orders are breached so plz do somthing

I’m seller on meshoo.dhyani exports utran surat 395104
From last 4 days no one is coming for my orders pickup now my all orders are breached so plz do somthing
Please please deliver my order on 17January 2020 tracking no: [protected] please deliver my order before 17January I have to give someone on birthday his birthday is on 17January please deliver my order as possible before expected date you try to deliver my order ok if I will get my product on 117January
Ecom Express Customer Care's response, Jan 22, 2020
Verified Support
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the shipment AWB number 2577115983, the said shipment is currently in transit. The expected delivery date of the shipment is 25 Jan.

Regards,
Team ECOM Express

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6398
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information