Ecom Express — received cheap product

 
6 Reviews
Village: boinpally, Mdl: boinpally, Street: shivajinagar, Karimnagar, Andhra Pradesh, India
 Billa Anveshkumar on Jan 17, 2020
Hi, my name is anveshkumar, i ordered a saree by seeing advertisement in facebook, but received another saree which is not i orederd, i called the delivered boy so many times but he didn't pickup the call, now iam fedup so can please help me out to change the product, either return the product or refund my money please revert me back as soon as possible

received cheap product
received cheap product

Complaint Status


[Jan 17, 2020] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response, Jan 18, 2020
Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Ecom exprees Dudhnoi Delivery boy he never call me and no warning no phone he return my parcel i call Dudhnoi ecom exprees super visor he says your product will delivery today. he do not delivered my parcel . and next day I check and I saw Dudhnoi ecom Exprees return my parcel Why Why why

Ecom Express Customer Care's response, Jan 18, 2020
Verified Support

Dear Sir,

Greetings from ECOM Express

With the reference to your query regarding the AWB number 2575150844, pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team ECOM Express
Paytm number [protected] mujhe Apne paytm number ki kyc karwani h
I’m seller on meshoo.dhyani exports utran surat 395104
From last 4 days no one is coming for my orders pickup now my all orders are breached so plz do somthing

I’m seller on meshoo.dhyani exports utran surat 395104
From last 4 days no one is coming for my orders pickup now my all orders are breached so plz do somthing
Please please deliver my order on 17January 2020 tracking no: [protected] please deliver my order before 17January I have to give someone on birthday his birthday is on 17January please deliver my order as possible before expected date you try to deliver my order ok if I will get my product on 117January
Ecom Express Customer Care's response, Jan 22, 2020
Verified Support

Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the shipment AWB number 2577115983, the said shipment is currently in transit. The expected delivery date of the shipment is 25 Jan.

Regards,
Team ECOM Express

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    Ecom Express - received cheap product