Ecom Express — refusing products to deliver and harsh behaviour of delivery guys
AyAyush Dey on Oct 6, 2019
Worst delivery service ever. One of my product got returned without even informing me. I am wasting my time calling myntra customer care, ecom express customer care, the delivery boy daily morning and evening. And the result is what. Nothing
Today i needed my products urgently so i called the delivery boy in morning and asked him if he can deliver those asap. He said he will try.in the afternoon i called him again and asked where is he give my products early i have to to my home tomorrow. He refused to come and said he will reach my location when the sun will set.in evening i called again and he said he need some time as he is at the petroleum now. After that, i called him again recently and he now refused to deliver my products today. I mean, wtf, i am calling you since morning and you know i need them urgently as i am leaving tomorrow early morning and you are asking to deliver them tomorrow?
Now please don't ask for awb number or anything else. It is of no use now. I am sorry but this is the worst service i ever experienced. Now i think shopping offline is a much better choice than wasting time and putting your mind daily on these #. It is totally a waste of time, money and a test of your patience.
I cant change my plans. I am leaving tomorrow and i don't need the products anymore. Do whatever you do the the undelivered products.
Thankyou so much for destroying this puja seasonð
[Oct 07, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Oct 07, 2019
Greetings from Ecom Express!
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.
Ecom Express Team
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