Ecom Express — regarding not delivery of myntra order

Address:Girls hostel cvas navania, 313601

I had ordered t-shirt from myntra and delivery date is 3oct 19but the product is out for delivery on 26sept19 and at that time i m not available at the location so i am unable to receive it. Plz inform the delivery agent of navania udaipur to deliver it.. So please make a reattempt to deliver it... Tracking no is [protected]... Please help me in this regard
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2019
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From ECOM Express.

Thank you for writing to us. With reference to your query regarding the AWB number xxxxxxx, the said shipment is currently in transit. The Expected Delivery Date of the said shipment is 18 Oct 2019..

Regards,
Team ECOM Express
Verified Support
Oct 01, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

With the reference to your query regarding the AWB number [protected], pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team ECOM Express
Complaint comments 

Comments

On 22nd morning around 10.30 i received a call from EcomEX courier - +[protected] on address verification. Then by 2 .00 p.m i have received an SMS that shipment was delivered. but i have not received the shipment.
this above no. is not reachable and also my AWB no . [protected], is wrong.
Ecom Express Customer Care's response, Oct 3, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at customercare@ecomexpress.in.

Regards,
Team ECOM Express
Ecom Express Customer Care's response, Nov 20, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number 2523733442, as per our discussion the said shipment has been delivered at the registered address.

Regards,
Team ECOM Express
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