Ecom Express — replacement

Amugha

Address:	781022
Website:	ecom express

I replaced my order from multi colored printed dress order no.[protected] which cost me 617 inr to white lace - up sneaker order no.[protected] cost 1, 348 inr when i return my first order, it was not refundable, so i replace my order and when my second order shipped the amount was not deducted, so i will not pay the full amount if it is not deduced, i want my first payment refund.
Thankyou

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Ecom Express customer support has been notified about the posted complaint.

Aug 09, 2017

Musfia Hassan's response My pick is done please look into the matter soon

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Comments

Musfia Hassan

from Barpeta Road, Assam

My pick up is completed and my shipment is[protected].I have also got the receipt.After that message came that my pick up is failed after 1st attempt.What nonsense is this afterall my valuable jewellery item is with the courier person who don't even sealed the packet infront of me.l am worried .Please look into the matter soon.

Hemant Sojitra

from Ahmedabad, Gujarat

मेने जो चिज ओडर की थी ऊससे पाँसल वो नही हे ऊसमे मुजे जो आइटम बताइ गइ वोही आइटम पाँसल के ऊपर बताइ हे लेकीन वो सारी चीज पाँसल बोकस के अंदर नही हे ओर जो चिज अंदर हे वो डेमेज हे तो मुजे ऐ नही चहीऐ ओर मेरे पैसे वापस चहीऐ

Aman Manik

from Mumbai, Maharashtra

Shirts I got FROM i com

but that are not my size

so i want to refund my money

Ecom Express Customer Care's response, Nov 27, 2018

Verified Support

Dear Aman,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express

Bassu Msd

from Delhi, Delhi

We have booked JBL speaker but got different one so we want to replace it

Bassu Msd's reply, Jul 9, 2019

AWB NO IS 8526521461

Ecom Express Customer Care's response, Jul 10, 2019

Verified Support

Dear Sir,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

You can contact your shopping portal to registered your reverse pick up to return the product.

Regards,
Ecom Express Team

Tulsi kirsan

from Pune, Maharashtra

Dear

Sir am tulsi ram kirsan mujhe ye mobile phone nhi chahiye kyu ki phone thik h but charger me problem hai or phone me bhi problem hai so pls mera paisa return kijiye order date 21/09/2019

Nipakalpa Bora

My order redmi smart band.
But I received general led band.
This product replacement.
Rf no [protected].

Nipakalpa Bora

Dear
Sir,
I am Nirmal kanta Borah order 12 October 2020 Redmi smart band.
17 October 2020 Received general led band.
AWB number:[protected].
Order number:37627303_1_722.
I request that my band replacement.

Ecom Express Customer Care's response, Oct 26, 2020

Verified Support

Dear Sir,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Ramen
Team Ecom Express

Ramesh Rajani

Nov 4, 2021

Holo bokadage naku west products echavu kada niku tvaralo purugulu patti potav chudu 1400 dobbi 100 product nakistavura