Ecom Express — smart wearable ring.. return and refund | |||
Hi, my name is naveen b, i ordered a smart wearble ring from ecom express, but the smart wearable ring is not supporting in my phone, i called the delivered boy so many times but he didn't pickup the call, now iam fedup so can please help me out to change the product, either return the product or refund my money please revert me back as soon as possible. This is invoice no. Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Aug 12, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered on 10 Aug at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end. Regards, Team ECOM Express | |||
 3 Comments | |||
Comments
Quality defect .. i am selected Jeans shirts but received silk shirts..
please return the goods & pay my amount..
silk shirts with single striching..
i placed jeans shirts but received this one..
please share my amount as early as possible..
please return the goods & pay my amount..
silk shirts with single striching..
i placed jeans shirts but received this one..
please share my amount as early as possible..
vinaykumar129's reply, Aug 5, 2019
Quality defect .. i am selected Jeans shirts but received silk shirts..
please return the goods & pay my amount..
silk shirts with single striching..
i placed jeans shirts but received this one..
please share my amount as early as possible..
Quality defect please close ur website not sending this type of clothes to customers...
please return the goods & pay my amount..
silk shirts with single striching..
i placed jeans shirts but received this one..
please share my amount as early as possible..
Quality defect please close ur website not sending this type of clothes to customers...
My product came in a different color, (shirts) please return my order..!!
Ecom Express Customer Care's response, Aug 23, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Greetings From ECOM Express.
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings from Ecom Express!
We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.
Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.
Regards,
Ecom Express Team