Ecom Express — the doorstep delivery service

Tuluraj Sahu

Address:

Gobindapur, Kuten, 766101

I am unhappy about your delivery service, basically the behave of the deliv=
ery boy . I never get my product on date, and I most of the time suffer due=
to delay delivery.
One and most important thing I never ever got my product Doorstep delivery =
. Always I go to 4KM away to receive my delivery, I am not hesitating to s=
ay that I usually do that because I need that product .

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.

Please note this matter shall be investigated and strict disciplinary action would be taken against the errant officials to avoid this in future.

Regards,
Team ECOM Express

Verified Support

Feb 06, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment[protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team ECOM Express

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Comments

Shahzad Mansuri

Please return my money

Jeta Sankrityayana

Package Amazon Tracking ID: [protected] shown as delivered on Monday 27 January 2020 by Ecom Express Gangtok. I have not received delivery of any such package. The contact number for Ecom Express Gangtok is false. Please help in getting redressal for my problem.

Jeta Sankrityayana

Ecom Express Customer Care's response, Feb 4, 2020

Verified Support

Dear Sir,

Greetings from ECOM Express!

We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at customercare@ecomexpress.in.

Regards,
Team ECOM Express

Ecom Express Customer Care's response, Feb 6, 2020

Verified Support

Dear Sir,

Greetings

With reference to your query/complaint regarding non receipt of shipment AWB number 2004583162, the said shipment has now been delivered on 5th February at the registered address. As the same has been confirmed by you we are closing the case at our end. Please feel free to write back to us in case you require any further assistance.

Regards,
Ecom Express Team

Swarajg

Careless courier boy i want my parcel today

Ecom Express Customer Care's response, Feb 5, 2020

Verified Support

Dear Sir,

Greetings From ECOM Express.

We sincerely apologise for the delay in delivery of your order. We shall work with our concerned team to get the delivery expedited and keep you updated on the same.

Regards,
Team ECOM Express

Ecom Express Customer Care's response, Feb 6, 2020

Verified Support

Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number 8594943969, as per our records the said shipment has been delivered on 5th February at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express