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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com

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Updated: May 5, 2026

Complaints 5530

Resolved

228

Unresolved

5302

Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Ekart Logistics reviews & complaints page 103

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Address: Mariyam nagar (gazhiabad)

Hello! I have a package to return and i file the return request twice but your ekart agent didnâ€™t arrive to pickup the package! First time I get the pickup otp and he didnâ€™t came and my return was cancelled and this time he is doing the same! I requested to return and get the otp for the day and pickup schedule and the boy didnâ€™t came I called him and he said he will come tomorrow and next day I called he said he will come in evening and in evening he said he will come tomorrow and then next day he didnâ€™t came and not picking up the call! Is this the hospitality you serve to your customers! I have left only 2 days to return and then the blame will go on the customer! I am attaching my refund id and my pickup is in the name of Mini Grover

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Address: Autonagar, gajuwaka, visakhapatnam 530026.

No response and not able to deliver and rejected my delivery not even get to my address.
Not even doing his job for me one day waste by rotating around the gajuwaka hub.

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We ordered a product through app. Got a call from delivery guy that he is coming for delivery but all of sudden he didnâ€™t delivered our product. When we called back him he spoke so rudely as well as he said if we want our parcel then we need to go the office which far away from us.
He is asking for extra money for the delivery.
Please have a look as resolve this issue ASAP because you are losing your customers as well as money.

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Address: Bangalore

Hi, I didn't receive my order that contains tracking id SRTP[protected], when i track online it is showing customer is not reachable. I request you to deliver my order today as soon as possible, as it is too late.Please contact and update in same

Ekart Logistics customer support has been notified about the posted complaint.

Oct 11, 2022

Updated by Simran taj I didn't receive my order that contains tracking id SRTP[protected], when i track online it is showing customer is not reachable. I request you to deliver my order today as soon as possible, as it is too late.Please contact and update in same

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S

[email protected]

Oct 12, 2022

Hi, I didn't receive my Ekart Helpline Number-O6OOOI9IO2I.. order that contains tracking id SRTP[protected], when i track online it is showing customer is not reachable. I request you to deliver my order today as soon as possible, as it is too late.Please contact and update in same

S

[email protected]

Nov 26, 2022

Hi, I didn't receive my Ekart Helpline Number-O6OOIOO5IOO.. order that contains tracking id SRTP[protected], when i track online it is showing customer is not reachable. I request you to deliver my order today as soon as possible, as it is too late.Please contact and update in

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Address: Kuchinda (Sambalpur)Pin - 768222

Ekart logistics delivery boy Fraud with me, tell me give OTP for cancel a package but that is not cancellation OTP that is a Flipkart log in OTP and he log in my Flipkart account on his personal device and create return request of 3 product, and add his bank account and credit the amount on his bank account, and many more misbehave with me that's why i request you to action against the Flipkart wish master /Ekart logistics delivery boy.

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Address: C177 Uttam Tower Industrial Area phase 8BSector 74

Website: Myntra

Hi,
I wanted to return a product i got from myntra, i followed the procedure as usual. But everytime your pickup boy comes he constantly denies to take the product he says the box is too big for him to carry and will take it afterwards and then he cancels the request and i get the message (the product does not matchh) this is the third time he has cancelled my request. I've complained about him on myntra too. But no one is doing anything. He is rude, does not even listens and he told me he doesn't care if i complaints too.
I just want to return the product and get my refund is this possible? I'm tired of him and i don't even want to talk to him because he is so rude. But everytime i tries to return the product the same pickup boy comes and does not take my product.
Please help me!

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Delivery Boy Call me for pick the order from other village which have 3 km distance, i asked bhai address to ghar ka hai to ghar de jao but he replied me bhai lena hai to yaha aajao Varna cancel kar dunga and finally he cancelled my order today

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Address: Gopalganj

Dear sir,

I would like to inform you that, I have ordered LG Refrigerator, Date - 30/09/2020. Without my conservation you cancel my order,

Product Name - LG Refrigerator
Model - GL-D201ABPY
Order I'd - OD[protected]
Ekart Tracking number - FMPP[protected]

Note - my order please deliver my order as soon as possible, Other wise I take action High court,

Please find the attachment all shipments status.

Thanks And Regards
Prince Kumar

Oct 11, 2022

Complaint marked as Resolved

I want to reshipping my order same cost.. Thanks and regards Prince Kumar Mob - 8210915389 Email - [email protected]

Ekart Logistics customer support has been notified about the posted complaint.

Oct 10, 2022

Updated by 123pk Dear sir,

I would like to inform you that, I have ordered LG Refrigerator, Date - 30/09/2020. Without my conservation you cancel my order,

Product Name - LG Refrigerator
Model - GL-D201ABPY
Order I'd - OD[protected]
Ekart Tracking number - FMPP[protected]

Note - my order please deliver my order as soon as possible, Other wise I take action consumer Court.

Please find the attachment all shipments status.

Oct 11, 2022

Updated by 123pk Please talk seller and reshipping my order

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Address: 23, gayathri layout, kasavanahalli, seven hills nest, 2nd floor S2

Respectful ekart Logistics
Here by Mrs Aarif,
I have ordered Neska moda baby booties and I got sms related delivery from ekart Logistics

My order is been delivered by today along with ekart delivery agent number

I have called delivery boy he told coming by 9pm today.. I have been keep waiting for delivery agent boy up-to 10pm my order not yet received

Again I called back to ekart delivery agent, he told standing at my home gate.. He denied to door delivery and he was very harsh saying if you want ur product come to the gate or else I'll go back, as he told he went back without delivering my product..

Kindly take a action towards this complaint regards.

Ekart Logistics delivery agent number [protected]

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Address: SILVER WINGS MEDICAL CENTER,SHADY LANE,behind fÃ mily super market,Paravoor kavala, Thottakkattukara PO, Aluva, ni

Sir
I didn't get my product sofar...pl do the needful, hope pl keep the service well... D k menon
[protected]

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Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

I have ordered iphone 13 on date 04-oct-2022 on flipkart order number OD[protected]. Order was shipped on 04-oct-2022 by Ekart logistics by tracking id FMPP[protected]. Till date no update has found, where is my ordered product. I have not found any support from Flipkart & even ekart logistics. I want my order to be delivered on committed date 12-oct-2022.

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OD[protected] this order is showing delivered on the app and it wasn't delivered to me. I checked it on tracker and it is showing that it was delivered on 8th oct at 11 pm in Jhalandhar instead of my address in Delhi. So where is my order. Why are you guys doing fraud . I want my money back.

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Oct 10, 2022

Updated by Sanya Bharti OD[protected] i requested for its return on 27th sept on CCE and they were not responding properly. But now they are saying that the return policy is over. This is not my problem. You guys take so much time to resolve the issues and then blame it on us. Don't do such fraud. I want this item to be picked up.

Oct 11, 2022

Updated by Sanya Bharti Please give me resolution. I need my money back.

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This company product pickup 3 oct for destrination pune but till date not deliver product
proper address contact mention so no any person contact to me as well as ekart no any number customer care number available as soon as mail id.
specify reason shows on ekart end why are you late my product
details as follows
tracking number SRTP[protected]

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Address: B-17/901, Supertech Eco Village 1, Bisrakh, Greater Noida -201306

I received a package damaged

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Address: Sambhal

They are not delivering my product. They send a message daily saying that we will deliver your product today but that today is not coming they are sending this message for about 7-8 days

I am dialling their number but they are not responding...

Location: Sambhal ekart logistics

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I still haven't received my product after waiting for 10 days. I ordered this product on the 30th of September 2022 and today is the 10th of Oct 2022. This product has been out for delivery 2 times and is not delivered yet. I have been given false assurances by flipkart team and the ekart delivery guy that your product will be delivered and you keep on extending the resolution date from 4th Oct to a later date but I don't seem to get any resolution from your team. On the website even now you guys promise to deliver the product on the next day itself if I order it today but fail to deliver the same product which was ordered in September, 10days back. The product is in the nearest hub for last 10 days still it has not been delivered within the same city.

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My order is destroyed and the item which I order is not that
So I requested that please return my order and refund my money.

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This is related to my flipkart order with tracking ID FMPR[protected] the guy's number is [protected] he picked up the parcel didn't give any return slip and neither informed flipkart about parcel pickup status I lost my money and parcel because of him as flipkart state the parcel wasn't picked up.

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FMPP[protected]
The delivery date of replacement product was by 80ct, the courier boy call me and come to my door on 5 oct and the boy has to give replacement of the defective product but the boy was saying some illogical stuff like technician visit then only he can he can pick up the defective product and give new product. There is no such thing written in company policy, they said me that courier boy will pick the defective product and give new product. I talked to the Flipkart customer care and they also told me that no any technician visit required, i try to make courier boy understand but he was in his ego. The Flipkart customer care told me to wait till 8 oct and i waited. The delivery boy never called me and rejected my replacement product giving illogical reason.

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Address: S/O SAJAL DEY, DINHATA

Here I have an order that arrived 5 days ago and they are still not delivered me and also they are disturbe me by throug phone calling et midd night ...after that when I finally call ans ask for home delivery the delivery boy said please came in office if you want the product otherwise we are not not able to deliver...

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