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Ekart Logistics Complaints & Reviews

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Updated: Dec 1, 2025

Complaints 5423

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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Ekart Logistics reviews & complaints page 183

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Address: Dharmanagar, North Tripura,799250

My order id is OD[protected] . Recently your delivery partner ekart attempt a delivery, but delivery agent misbehaving with me and he is not give exact value of my exchanged Mobile because of his personal issue. Please raise a complaint against the delivery partner. He has personal revenge with me that's why he doesn't give me my exact exchange rate. Totally false verification done by ekart wishmaster, my exchange mobile has no screen issue but your delivery partner showing screen issue in web portal but in mouth he is telling that there is no screen issue... My exchange phone value down by 4000 to 1850... Very bed experience with ecart and aslo Flipkart. This is not 1st time, this is 3rd time and i tired for complaint again and again in Flipkart and they are just do nothing, thats why i am complaint here against ekart and Flipkart. Please solve my issue as soon as possible because indirectly they lotted my 6000 rupees. Flipkart exchange policy is here just for cheating on innocent people that's why consumer forum need to resolve this issue.

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Address: Ekart logistics thodupuzha

The ear bud you delivered is damaged one and the quality is very cheap..fully unsatisfied with the service

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It seems they are purposely avoiding me as I told them that the product to be picked is under warranty cliam.

Tracking ID FMPR[protected] from flipkart.com

The product associated with the above Tracking ID was scheduled to be pickup form me on 13 Jul 2021. As it was a warranty claim I had some queries with Flipkart so I asked the Delivery Boy to pickup the product next day. I got a confirmation SMS from Ekart that the pickup was rescheduled teh next day (14.07.2021). Nobody came that day. I had to leave town on 15.07.2021 so I called Ekart office in Cuddalore and asked to pickup on Monday (19.07.2021). They agreed. Yet they called me twice in the meantime to pickup the product. I told them that I was out of town and I already informed their office on Cuddalore about that. But I was expecting them to come on Monday (19.07.2021). But again nobody came.

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Tracking ID FMPR[protected] from flipkart.com

The product associated with the above Tracking ID was scheduled to be pickup form me on 13 Jul 2021. As it was a warranty claim I had some queries with Flipkart so I asked the Delivery Boy to pickup the product next day. I got a confirmation SMS from Ekart that the pickup was rescheduled teh next day (14.07.2021). Nobody came that day. I had to leave town on 15.07.2021 so I called Ekart office in Cuddalore and asked to pickup on Monday (19.07.2021). They agreed. Yet they called me twice in the meantime to pickup the product. I told them that I was out of town and I already informed their office on Cuddalore about that. But I was expecting them to come on Monday (19.07.2021). But again nobody came.

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Address: Dharmanagar,North Tripura

Recently your delivery partner ekart attempt a delivery, but delivery agent misbehaving with me and he is not give exact value of my exchanged Mobile because of his personal issue. Please raise a complaint against the delivery partner. He has personal revel with me that's why he doesn't give me my exact exchange rate. Totally false verification done by your wishmaster, my exchange mobile has no screen issue but your delivery partner showing screen issue in web portal but in mouth he is telling that there is no screen issue... My exchange phone value down by 4000 to 1850... Very bed experience with ecart and aslo Flipkart.

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Jul 20, 2021

Updated by Arghya De My order id is OD[protected] . Recently your delivery partner ekart attempt a delivery, but delivery agent misbehaving with me and he is not give exact value of my exchanged Mobile because of his personal issue. Please raise a complaint against the delivery partner. He has personal revenge with me that's why he doesn't give me my exact exchange rate. Totally false verification done by ekart wishmaster, my exchange mobile has no screen issue but your delivery partner showing screen issue in web portal but in mouth he is telling that there is no screen issue... My exchange phone value down by 4000 to 1850... Very bed experience with ecart and aslo Flipkart. This is not 1st time, this is 3rd time and i tired for complaint again and again in Flipkart and they are just do nothing, thats why i am complaint here against ekart and Flipkart. Please solve my issue as soon as possible because indirectly they lotted my 6000 rupees. Flipkart exchange policy is here just for cheating on innocent people that's why consumer forum need to resolve this issue.

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A

Arghya De

Jul 20, 2021

Please resolve my issue as soon as possible... Because this is third time happened with me. I write in consumer forum because Flipkart help center are unable to resolve my problem, and they are saying useless reasons that they are not allowed to investigate this problem. That's why finally i write my issues in consumer forum, i hope the issue will be resolved within 7 days

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Address: India A vtar house no 1512, ground floor,New Delhi, pincode 110086

I ordered a combo of Kurtis from Sofiewings.com but I received a wrong parcel I want to return the parcel and please refund my money when I enter into the sofiewings.com the website is not working and I contact the care no it was unavailable please help me to get my money back it is a scam website

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Address: #42,1stcross, H block, Kanakanagar,RT Nagar post ,Bangalore 32

Our dresses are different products which we order

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I have ordered a earbuds and neckband in a site name thewinqflix.com worth of rupees 1600 and i have received through ekart.
It’s a fake company it doesn’t even has a customer contact number.
When I call to customer care number there trying to scam more money by asking bank details.
I wonder how ekart is tie up with such companies.
I have sent money to deliver guy.
I want my money back and take the fake and wrong product which I have received.
It’s my hard earning money.

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Address: S. Nagamani; 40-27-14: pettengal peta: poly clinic road; Near Nalanda school; Vijayawada- 520008

I (S. Nagamani)have received ( shipment WSPC[protected]) courier and we have paid amount of Rs.1060 also, but we are not satisfied with the item. Because WE HAVEN'T RECEIVED THE BOOKED ITEMS, AS WE GOT VERY OLD and USED SAREES IN THE PACK. WE TRIED TO CONTACT YOUR CONTACT NUMBER WHICH WAS GIVEN ON THE PARCEL BAG, BUT NO RESPONSE. Finally we asked the courier person (Mr. Srinivas with contact number[protected] from vijayawada) to take the item return but he said that, he was not responsible for the items. FINALLY WE WANT TO RETURN THE RECEIVED ITEMS

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We have got wrong and useless product I have to exchange this product.pls exchange it

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Address: Plot No 34,Baba Jiwan Singh Colony,Gali Tejab Wali ,Outside Gate Hakima,

I am order smart watch cost of 1500 but company delivered normal watch cost of rs 100 and I paid 1600 to delivery boy plz help me out I want my cash back and replace order

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SRI Rap

Jul 19, 2021

I have come across same issue.
Kindly help me.
Received 200 ra product.

I have issued with product - Comment #3863225 - Image #0

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Address: Kuchaman city nagaur Rajasthan

Very bad behavior of e kart wishmaster at Kuchaman city pin code 341508 . Often They never pickup returnable item they focused only to deliver item. Very rude and unprofessional boys here in e kart. Sometime they demands money for pickup item. And some time they cancelled the pickup request on their own.

E kart please look in to this matter. And all team members should be removed from Kuchaman city. That pin code 341508. All E kart team should be changed from here.

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Address: Karauli

OD[protected]
This is my order id

Please take action against this wishmaster
A person called me for pick up and was saying that come here to give your return
I said i will not come you will come on the adress than he said yes i am coming
I was wating for him than he says i will come after some time
No one came to pick the return and what i got in message product was mismatched
How come this is possible
I am waiting for that guy with original product and no one came to me
And they are giving fake reasons
Please take action
In past time i also faced this type of problem
Please take action
It's a humble request
Don't suck a customer again and again
Make your system good and take proper action...
Please take action
this wishmaster always sucks

Ekart Logistics customer support has been notified about the posted complaint.

Jul 19, 2021

Updated by Akku3787 OD[protected]
This is my order id

Please take action against this wishmaster
A person called me for pick up and was saying that come here to give your return
I said i will not come you will come on the adress than he said yes i am coming
I was wating for him than he says i will come after some time
No one came to pick the return and what i got in message product was mismatched
How come this is possible
I am waiting for that guy with original product and no one came to me
And they are giving fake reasons
Please take action
In past time i also faced this type of problem
Please take action
It's a humble request
Don't suck a customer again and again
Make your system good and take proper action...

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Delivery boy delay pickup. 17th July he call me for pickup . but he didn't come . then i call him then he say i come tomorrow. 18th July i call him then he say he come tomorrow . now today i call him now again he say come tomorrow . then i call customer support but i didn't get regulation.

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Address: Ekart logistics, Chirala hub, kothapeta andhrapradesh, 523157

I can't exchange my order from last 2 days..the delivery person is not giving the correct details..he is always telling 5 mins, 10 mins 1 hour etc..he just made me to wait for past 2 days yet the order was not delivered..worst experience ever.. please take a serious action.

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Address: Ekart logistics purnea

I had a delivery from Amazon and received my delivery on 16 July.
It was COD and went there to receive my package. It was an order of 420 INR. He said he didn't have change so he suggested dat while returning he would return my change. I agreed and waited at night he said he missed me and said he would do it tomorrow I agreed to. Since then it's been 3 days but he still hasn't replied.

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Address: thewinqflix.com , wing flixbeat,groundfloor, delhi,NCR,110086

I have ordered a earbuds and neckband in a site name thewinqflix.com worth of rupees 1600 and i have received through ekart logistics when i have opened the box it was an unworthy wired boom head phone . so i have called the delivery boy and he said come to the ekart office at sriperumbudhur tomorrow so that i have visited the office and asked the incharge person but their not answered properly and the told me that they cant do any thing to resolve my issue and every day more than ten customers received these kind of issues . i need to know that why ekart have tie-up with these kind of fraudulent companies and Ekart should answer for this issue because through Ekart only they get money so why Ekart cant take back my money and make legal action against them if i did mot get any reply from ekart i am going file a consumer case against Ekart .

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Jul 18, 2021

Updated by rajansethu ekart sripermbudhur office incharges should be enquired regarding this issue
AWB NO : SMPC[protected]

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Address: Khajoor wala Road, Molarband Extension, Badarpur , New Delhi 110044

Website: Flipkart

My friend have a filpkart purchased coupon. He is order a mi speaker with Google assistant from west Bengal he is order shared with me i am from New delhi . This one Your Delivery Boy or Person Her didn't contact me for any queries and your delivery boy rejected my order and mentioned that ( Unsuccessful delivery Attempts Failed ( Customer Reject )
Why i am rejected .
I didn't get any order yet from flipkart or ekart ...
SANDEEP NAGAR
FMPC****887916

Jul 18, 2021

Complaint marked as Resolved

No resolution asap contact me 9999881784

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Address: Gali No. 26K , Khajoor wala Road , Molarband Extension, Badarpur , New Delhi 110044

My friend have a filpkart purchased coupon. He is order a mi speaker with Google assistant from west Bengal he is order shared with me i am from New delhi . This one Your Delivery Boy or Person Her didn't contact me for any queries and your delivery boy rejected my order and mentioned that ( Unsuccessful delivery Attempts Failed ( Customer Reject )
Why i am rejected .
I didn't get any order yet from flipkart or ekart ...
SANDEEP
FMPC****887916

Jul 18, 2021

Complaint marked as Resolved

[email protected] 9999881784

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Jul 18, 2021

Updated by Ch Sandeep Pradhan Ji I requested ekart as soon as possible contact me

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Address: Mahesh kaluti chamundeswari nagar mandya

I order dual smart watch but received wrong product

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