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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 48

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S
Sumit607
Aug 14, 2023
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Address: GURURGRAM
Website: ekartlogistics.com

I ordered a product from myntra and the item arrived has arrived at my nearest hub but it didn't got delivered on 12 august, as i'm writing on 13th i still didn't got my item

myntra's customer care didn't provided me enough resolution and ekart doesn't have customer care number

very worst delivery services
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    B
    Bhanuranjan
    Aug 13, 2023
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    Dear Customer Support Team,
    I placed an order for a MasterLander 2.0 (Order Number/Tracking ID: NMB[protected]), but unfortunately, I received a different item instead.Upon receiving the package, I immediately noticed that it did not contain the MasterLander 2.0 as expected. The item I received is HIGH HPROTECTION QUICK COATING SPRAY. This is a clear deviation from my original order, and it has caused inconvenience and dissatisfaction on my end.I kindly request you to urgently address this matter and provide a solution to rectify the situation. I would like to receive the correct item, the MasterLander 2.0, as per my initial order. Alternatively, I would appreciate a prompt refund or an arrangement for a replacement to be sent to me without any additional charges.
    Ekart Logistics customer support has been notified about the posted complaint.
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      S
      Siva3461
      Aug 13, 2023
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      I ordered 301ltr fridge from flipkart and it is a open box delivery. They showed me opening the box... The fridge has dent on it and i asked for replacement instead they cancelled my order. I bought that fridge in sale with approx 9k discount and now because of your lazy executive fault, my order got cancelled and wrote a lie about the reason of cancellation on flipkart page.
      Ekart Logistics customer support has been notified about the posted complaint.
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        A
        Ary@n
        Aug 13, 2023
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        Address: B-13/693 Street no-2, Shakarpur, Ganesh nagar near Surya Mandir

        I have played my order on 6th August from WowSkinScience and it was supposed to be delivered on 11th August. But till now it has been on their Anand Vihar warehouse and whenever I tried calling them they are not picking up the calls. The delivery agent denies and call and put fake reasons that the customer was not at the location or the number was wrong. This is not the behaviour I expected from such a company. Very disappointed.
        Ekart Logistics customer support has been notified about the posted complaint.
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          Thiyaneshwar
          Aug 13, 2023
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          I ordered product from the flipkart on Friday it's shows me one day delivery but till now not received
          Ekart Logistics customer support has been notified about the posted complaint.
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            D
            Diwas shukla
            from Lucknow, Uttar Pradesh
            Aug 13, 2023
            Resolved
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            Address: Rajajipuram, lucknow

            I have ordered 1999 worth price speaker but delivered 300 worth price speaker and have not taking any action or solution doing fully frauds with customer.
            Aug 13, 2023
            Complaint marked as Resolved 
            Have not resolve my complain fully cheating the customers. I have ordered 1999 worth speaker but delivered 300approx cost speaker which is fully different as ordered. Making customer fools have no solution given after long time raise issue
            Ekart Logistics customer support has been notified about the posted complaint.
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              S
              sushil15051990
              Aug 12, 2023
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              One of delivery agent of EKart has called on 12.08.2023 and informed that a parcel from Ekart is to be delivered. He asked for COD payment for parcel tracking ID PYC[protected] . So, COD payment was done on trust of Ekart. I was not at home . However, the delivery agent asked for payment throught PhonePay number [protected]. So payment of Rs.754 was done. I thought it may be ordered by my family member. However, on reaching home, it was confirmed that no one has ordered such item. The product is in damaged condition. Neither any shop name nor any company name is reflecting inside packaging. It seems that my address and contact number is misused and some fraud is going on. Therefore, you are requested to provide details of the seller shop name/company/website from where it was sent to EKart for packaging, so that further complaint may be raised.
              Ekart Logistics customer support has been notified about the posted complaint.
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                B
                BLISS santhu
                Aug 12, 2023
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                Address: Kenchyanapalya beladhara post tumkur

                No cal in delivery boy
                Ekart Logistics customer support has been notified about the posted complaint.
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                  M
                  Mihir Kant Mishra
                  Aug 11, 2023
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                  Address: H.N. 939 Phase-2 Avas Vikas Colony, Amaniganj Faizabad
                  Website: Ekart logistics

                  I had ordered a pack of Cargo jeans about a week ago and today 11/08/2023 an ekart delivery man had came to deliver me that parcel. Later when I opened it there was only one jeans and it was old and dirty and wasn't the one which I had ordered.
                  I'm so dissatisfied with your service
                  And i would like you to come and take back that jeans and refund my money back.
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    S
                    [email protected]
                    Aug 10, 2023
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                    Address: Charms India Pvt. Ltd. Khasra No. - 1055, 1056, NH-58 Bypass, Raj Nagar Extension

                    I placed an order of Vitiligo Relief Ointment online from Limbana shop on 7th August 2023. Which I have received on 9th August 2023. The delivery boy who came with the order. He sent a Ekart message of order cancellation Instead of order delivery, on my mobile and asked for OTP 7263. Not paying much attention to the message, I gave the OTP to the delivery boy and also paid Rs.700 in cash to him. When I opened the parcel, there was some other stuff in it and neither was there a bill in it. And the message that I received was the message of order cancellation, which I could not read carefully at that time. Kindly refund my 700 rupees by taking action on the delivery boy.
                    My order Tracking Id is SRBC[protected]
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      P
                      Pujari ramesh
                      Aug 10, 2023
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                      Address: examba tal chokdi dist belagavi

                      Sir i order shirt combo pack of 500 but thise deler given dameg dress of 2 combo pack 200 rs please return thise product you are given and refund my money
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        S
                        Sreenath Reddy 123
                        from Kurnool, Andhra Pradesh
                        Aug 10, 2023
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                        I have ordered trackpants from flikart (shipment # FMPP[protected])which is to be delivered on Aug 07 2023. On 7Aug i haven't got any call from ekart delivery executive, but got a msg ' We tried reaching you. please call delivery executive today on [protected] PIN 161'. I have checked the status next day, it is showing as product delivered. I check with my neighbors as well even they didn't take it. The address that I gave is very precise and correct. They didn't even tried the delivery attempt on next day but simply marked it is delivered which is very irresponsible. It is a prepaid order. Please do the needful. I have checked the status of my order in ekartlogistics.com. It is showing as delivered but it is not delivered.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          Pshaish
                          from Mumbai, Maharashtra
                          Aug 9, 2023
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                          Resolved

                          Hi,
                          Tracking ID BHJC[protected] from Bhejooo,
                          I ordered a *dress from Flipkart,
                          but instead I got * worn out saree which are dirty and old, it was COD and amount was same as Flipkart product. I would like to request them to come and collect the item and refund my amount which I sent to the delivery boy as cash on delivery for unordered product delivered to me, it a complete Fraud which is coming in notice now. Looks like Ekart is also working along with them to deliver the fraud products and sharing the customer data with fraudster.
                          Aug 15, 2023
                          Complaint marked as Resolved 
                          I already submited the complaint but company has not taken any steps yet i have not received any calls yet i want my money to be refunded plz
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            Pshaish
                            from Mumbai, Maharashtra
                            Aug 9, 2023
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                            Resolved

                            Hi,
                            Tracking ID BHJC[protected] from Bhejooo,
                            I ordered a *Kurta set dress from Flipkart,
                            but instead I got * worn out saree which are dirty and old, it was COD and amount was same as Flipkart product. I would like to request them to come and collect the item and refund my amount which I sent to the delivery boy as cash on delivery for unordered product delivered to me, it a complete Fraud which is coming in notice now. Looks like Ekart is also working along with them to deliver the fraud products and sharing the customer data with fraudster.
                            Aug 9, 2023
                            Complaint marked as Resolved 
                            I ordered a product from flipkart which was cash on delivery mode, i received an msg also from flipkart that product will be delivered today with this tracking id BHJC0000039934 after i got the product on 11th july it was a wrong product again i visited to flipkart for returning the product but in flipkart app it was still reflecting arriving tomorrow so i clicked on cancel option as i was not getting option of return over there, after that i escalated this issue everywhere on their escalation desk and on twitter as well, i have images and everything with me i request u to kindly resolve my issue and return the amount
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              _nandana_
                              Aug 9, 2023
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                              Address: Thiruvananthapuram

                              I would like to file a complaint regarding a delivery done by ekart logistics yesterday (8/8/2023). I purchased a watch from Flipkart and the delivery guy asked for my location during delivery. I wasnt there at my place and asked him to deliver it to my house. As it was a prepaid order, as I normally do, I gave my OTP for order as I was made sure that he reached my location. After that, Flipkart shown 'product delivered', while my product did not reach my location. Please take this matter into serious consideration. Atleast issue a refund for the same. I received a terrible response from the delivery office.
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                A
                                Avi Sahu
                                Aug 9, 2023
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                                Resolved

                                Address: Lormi chhattisgarh
                                Website: Flipkart

                                Exchange offer me mobile order Kiya tha, [protected] nomber ka delivery boy apne ek sathi ko lekar aye

                                Mobile ka battery 3 month pahle badla gya tha

                                Mobile ko no any issue karunga, iske liye mujhe Rs 1200 de do kaha gya,
                                Kintu mere mobile me koi problem nahi hai to apko kaise kyu du kaha to mobile ko bent aur body comming out show karke exchange value Rs 2400 less kr diya gya

                                Flipkart me complain krne par delivery reattempt kerne kaha gya
                                Lekin reattempt nhi Kiya gya
                                Aur return kr diya gya
                                +1 videos
                                Aug 9, 2023
                                Complaint marked as Resolved 
                                Exchange offer me mobile order Kiya tha, +916746786333 nomber ka delivery boy apne ek sathi ko lekar aye Mobile ka battery 3 month pahle badla gya tha Mobile ko no any issue karunga, iske liye mujhe Rs 1200 de do kaha gya, Kintu mere mobile me koi problem nahi hai to apko kaise kyu du kaha to mobile ko bent aur body comming out show karke exchange value Rs 2400 less kr diya gya Flipkart me complain krne par delivery reattempt kerne kaha gya Lekin reattempt nhi Kiya gya Aur return kr diya gya
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  A
                                  Avi Sahu
                                  Aug 9, 2023
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                                  Address: Lormi chhattisgarh

                                  Hello
                                  Mai exchange me mobile order Kiya tha
                                  [protected] ye delivery boy delivery Dene aya

                                  Exchange mobile lene ke liye koi machine lekar nahi aya tha

                                  Mobile ko no issue karne ke liye Rs 1200 ka demand Kiya gya, nahi Dene par mera mobile ko bent aur body damage show kar exchange value Rs 2400 kam kar diya gya.

                                  Yadi mobile bent hota to screen gaurd lagane par guard crack ho jata, ya air aa jata, lekin Mera mobile me Aisa problem nahi hai

                                  Nivedan hai ki pera parcel ke liye delivery reattempt karne nivedan hai
                                  +1 videos
                                  Aug 9, 2023
                                  Complaint marked as Resolved 
                                  Exchange offer me mobile order Kiya tha, +916746786333 nomber ka delivery boy apne ek sathi ko lekar aye Mobile ka battery 3 month pahle badla gya tha Mobile ko no any issue karunga, iske liye mujhe Rs 1200 de do kaha gya, Kintu mere mobile me koi problem nahi hai to apko kaise kyu du kaha to mobile ko bent aur body comming out show karke exchange value Rs 2400 less kr diya gya Flipkart me complain krne par delivery reattempt kerne kaha gya Lekin reattempt nhi Kiya gya Aur return kr diya gya Aisa kyo?
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    Y
                                    Yashraj789
                                    from Hindaun, Rajasthan
                                    Aug 8, 2023
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                                    Address: Hindaun city,karauli,raj.,322230

                                    I ordered a product on Flipkart worth 500 RS and I got diff colour and not proper working and I returned it first time. He come to pick up and not pick up that said that it's colour is diff. I requested to return it again 2-3 times but many time he doesn't come and cancle bcs item mismatch or come and doesn't pick it up. I faced a very large problem. And I decided to learn him a lesson. After this I contacted customer care and he arranged a replacement for me but again he doesn't pick up and said that it is a big packet but your packet is small. What is this logic. By mistake I've gave him OTP and didn't get my product. I was very angry. But what can I do. And finally I contacted costomer care again and she arranged a pickup again for me. And after some time I am filing this complaint. Please help me and peoples like me. I am from hindaun city. Plzz contact your service center and help me
                                    Ekart Logistics customer support has been notified about the posted complaint.
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                                      A
                                      Aarav Nafee
                                      Aug 8, 2023
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                                      Delivery boy not received Phone call
                                      And blocked my Number
                                      My order is out for delivery but the not delivered.
                                      My mobile number - [protected]
                                      Ekart Logistics customer support has been notified about the posted complaint.
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                                        E
                                        elizagab
                                        from Chennai, Tamil Nadu
                                        Aug 8, 2023
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                                        I want to cancel my shipment

                                        Address: chennai

                                        I placed an order on 4th aug 2023, and my shipment will be delivered by 12th aug 2023. My client won't be available at that time of delivery. so kindly cancel my shipment.

                                        AWB No - SRTP[protected]...
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