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Ekart Logistics Complaints & Reviews

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Updated: Jan 10, 2026
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Ekart Logistics reviews & complaints page 52

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S
Sagar Rayu
Jun 28, 2023
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Address: Greater Noida

Dear Ekart !

It is an unpleasant experience. I have not received OTP yet when agents came to my door thrice for three days.
Tracking ID:
PTMP[protected]

Agent disallows me to collect my courier without OTP.
How have I not received OTP yet ?
Please email me OTP at [protected]@gmail.com insteads of [protected] (my phone number)
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    A
    Amjat 22
    from Aurangabad, Maharashtra
    Jun 27, 2023
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    Address: Aurangabad Maharashtra

    Dear sir cancel my order
    Order ID: #GD28006
    Tracking ID:OIPC[protected]
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      M
      Moumita sahoo
      Jun 26, 2023
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      Address: New delhi

      My ekart traking number FMPP[protected] please fast delivery 🚚 please . Please emergency please fast delivery and not dealy please consent fast delivery please sir.
      +1 photos
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        A
        Aqleem Al Hindi
        Jun 26, 2023
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        I have purchased an item through flipkart and same was dispatch vide parcel no FMPP[protected] and item was out of delivery on 21 jun 2023.
        Delivery agent reach my address and make a call I am drive the vehicle so I am late to receiving the call, after making call (near about 5 rang) delivery agent keep my item as 'customer rejected " by himself in first attempt without making contact with me.

        Also I submit my feed back to e kart as "I am not rejected/cancel my roder"

        On 22 jun 23 I reach nearest e kart hub at Akola 444001 and make enquires about my parcel they replied your parcel will be deliver on next day i.e. on 23 jun 23 but item not deliver till date till times
        I am waiting for parcel from long time and I harassed by you're agents and company behavior .
        I will take legal action against your company.

        [protected]@gmail.com

        [protected]
        Ekart Logistics customer support has been notified about the posted complaint.
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          U
          Uvajanani
          from Madurai, Tamil Nadu
          Jun 25, 2023
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          Address: Madurai

          Product was opened and packed again..irregularly..delivery boys asking OTP saying that they have delivered already..before delivery itself..
          Suspecting theft
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            A
            Jun 25, 2023
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            I didn't receive my parcel.But I got the massage that my parcel has been delivered.Neither I get any call from Ekart logistics or delivery parson.I am trying to reach you many times.But I couldn't.Please look into this matter as soon as possible.
            +1 photos
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              G
              gangasindustries
              from Lucknow, Uttar Pradesh
              Jun 24, 2023
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              Kindly check AWB :: BGSC[protected] booked on Dt 16 MAY 23
              my parcel tracking history not updated after 20 MAY 23 for which matter have
              been escalated to BIGSHIP, but they told your parcel is missing thats why we
              cant do anything.

              It is our humble request to you please tell me the status of my parcel, if its been
              misplaced kindly settle my claim as soon as possible.

              waiting for your favourable response .
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                S
                Sannay hamipara
                Jun 24, 2023
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                Website: www.flipkart.com

                Auto cancellation of my order no OD[protected] purchased from flipkart order cancelled without attempting by courier boy not even contavted after 4 day order cancelled
                +1 photos
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                  D
                  Damam sivaleela
                  from Nandyal, Andhra Pradesh
                  Jun 23, 2023
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                  Ekart executive delivered a package worth 800 for COD. On opening the package there were some useless clothwhich we did not order. There is no return address on the package. When called delivery executive he refused to take back the package. Seems like a scam.
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                    T
                    Taps001
                    Jun 22, 2023
                    Jul 13, 2023
                    This thread was updated on Jul 13, 2023
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                    Address: Jabalpur, Madhya Pradesh

                    Delivery service is very poor, I was ordering 2 pieces
                    But I found a piece. And I was trying to contact Ekart/Flipkart but not all numbers were in service.
                    Order Details are below:

                    Order Id: OD[protected]
                    Invoice No: [censored]Y[protected]

                    Shipping ADDRESS
                    Aishwarya Singh Thakur,
                    110/A First floor,
                    Near Manta Dairy, Mahakaushal Nagar,
                    Adhartal,
                    Manta Dairy,
                    Jabalpur - 482004, IN-MP
                    +91-[protected]
                    aish1.[protected]@hotmail.com
                    +3 photos
                    Ekart Logistics customer support has been notified about the posted complaint.
                    Note: Remind you that it has been 20 days since the complaint was made. And still this problem is not solved.

                    I had two pairs of shoes and received only one pair through Ekart. I cannot divide a couple onto two kids and this problem not being solved.
                    "Please take needful action in this regard ASAP."
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                      C
                      Chaahat_loves_uh
                      Jun 22, 2023
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                      Address: Amravati

                      I called on customer care so many times..still didn't get my parcel...it's expensive products which I bought from another city ..still I have been calling so many times to ekart customer care...they said me that they will deliver after 24 hour from 15 days ago...but today is 22 June and still didn't get my parcel..if I didn't get today till evening...i will go to police and file a complaint or I will share it on my social media too
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                        A
                        Ashi7
                        Jun 22, 2023
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                        I was ordered a mixer grinder through flipkart on 9th June 2023, the offer delivery date shows June15th, but when i am tracking my courier I just found courier reached my locality but they didn't delivered that product yet. But after 2 days I checked again the status of my product they delayed my delivery and send the item back to motherhub. I dont know how is this possible. This is not the first time happen this issue, ekart has no credibility. Still on today the product not delivered. I asked and complaint through customer care services on flipart but they said first wait for 2-3 days, I just wait, after 3 days again contacted to customer they said wait 3 days more. No one value customer feeling. I dont know what to do next. Please Help me.
                        +2 photos
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                          S
                          Subhadipta sahoo
                          Jun 21, 2023
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                          Resolved

                          Address: Uluberia
                          Website: Ekart logist

                          FMPC[protected] ekart traking number please fast delivery 22 june delivery emergency please prolem Flipkart product please fast delivery please problem dear sir please.
                          +1 photos
                          Jun 21, 2023
                          Complaint marked as Resolved 
                          Please fast delivery
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                            A
                            Ava1
                            Jun 21, 2023
                            Aug 8, 2024
                            This thread was updated on Aug 8, 2024
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                            Order marked RTO Order Reject

                            Ordered a product from CPB Foundation Chennai, on 9th June 2023 to be delivered to Bangalore. Received information on 11th June 2023 that the order had been dispatched to Bangalore.

                            For the next 9 days, I received no information regarding the status of my order other than a message from Shiprocket stating that it had been temporarily delayed due to an operational constraint in the courier network. The revised delivery date...
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                            Akshata____
                            from Bengaluru, Karnataka
                            Jun 21, 2023
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                            My order number: BB[protected]_BBLU137522
                            Shipment ID: SRTP[protected]
                            Today the order was out for delivery, I was not at home.. the delivery person called and asked for OTP.. I had asked him to keep the order in the shoe box infront of my house as there was no one to collect the order.. but as I reached the home I was not able to find the order.. tried calling the number using.registered number and pin but the call is not getting connected.. would like to connect with the delivery person and understand where is my order. The order delivered message came at 11.09 PM, where as the delivery person called at 12.30PM.. Please do the needful, as the order is worth 1905 rs. It is not a small amount.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              M
                              Murthy Ssn
                              Jun 20, 2023
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                              Ref number: SRTP[protected].
                              Where is my order? it has been a few days since dispatched.
                              Murthy, SSN.
                              A-1602, Logix County Blossom, (Noida Expressway),
                              Sector 137, Noida
                              Mb: [protected].
                              [protected]
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                                J
                                JamunaBh
                                Jun 20, 2023
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                                Address: Manjusri Public School MG Marg Gangtok

                                My mantra product was delivered by Ekart. I have received the call also. there was two product under tracking id: MYNP[protected]. there was kalani Women Kurta and Mivi DuoPods P70. I have received the message on 13th Ekart delivery executive number [protected] pin 202.
                                another message on 14th with same executive number and pin 237.

                                one product i.e kurta is delivered but not ear bud.
                                kindly do needful.
                                +2 photos
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                                  M
                                  Mafuza begam
                                  Jun 19, 2023
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                                  Sir I have ordered Pigeon Mio non- stick coated cookware set from Flipkart on 30 may 2023. The order delivered on 3 june 2023. I have requested for return on same day as the product is used, damaged, some parts are missing.On 8th June, a delivery boy came for pickup the parcel.He denied to take the parcel and asked me to file return request again.As he said, I requested for return again.This time I received the message for pickup but pickup rejected by ekart delivery executive again and again without visiting us. The reason for pickup rejection(in msg shows) is damage product.Nobody contact us for pickup the parcel. Delivery executive is very rude.He didn't receive my call again and again.Today also the same happened with me.
                                  For the same reason I have requested for return then why they are rejecting it again and again.I have requested for return four times.Still the parcel not picked up.I am sharing the ekart delivery executive number-([protected], Pin 143).Kindly look into the matter immediately & help me as soon as possible.
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                                    H
                                    H&H COSMETICS
                                    from Darbhanga, Bihar
                                    Jun 19, 2023
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                                    Hello I have ordered a product from shopsy by Flipkart and today on 19 of June it has to been delivered and on the mid afternoon it was out for delivery and customer care told me to wait till 9pm, when i saw the time it was 9pm i called to ask the agent when my parcel will be delivered he told me it will not be delivered today because it's out of delivery time, then i called to shopsy customer care, they told me to wait for the next morning and said the parcel will be delivered in the morning, i asked the excecutive that does our times value matters or not in front of shopsy, she keeps silence and multiple times I asked the question that tell me the reason that why my parcel will not be delivered today so she has repeated one thing that for waiting till the next morning, and the worst thing in the shopsy is the logistics partner doesn't have a customer care number and also there's no email is mentioned on the ekart"s official website, they are harrassing customers and wasting our time. They don't have the value of time of the customers. Kindly take a strict action against this logistics company and shopsy.
                                    Thanks and regards
                                    Shahzad khan
                                    +2 photos
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                                      L
                                      Lovis Mathew
                                      Jun 19, 2023
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                                      Dear Sir/Madam,
                                      Tracking ID:- SRTC[protected]
                                      I am here to complain against the delivery Personnel who has delivered me the courier.
                                      This happened on Saturday, The delivery date was Saturday (17th of June) and since I was not there to collect the package I requested him to transfer the delivery date to Monday(19th of June) but, he declined the request and told it is a Third party order so I can't keep it, and he told that he would return the order back so I asked him to come to the city since I was there and call me once he reached there but he never contacted me, So I went on to Ekart's website and transferred the date to Monday and today he came to the spot and when I asked him why he didn't contact me he started to shout at me using vulgar language, he didn't even care that I was a woman, he delivered me the item but he didn't take the pin so in the ekart track my order it says Out for Delivery. I don't know his name so I couldn't complain using his name since you have an account of who was supposed to deliver the item, you could find his name and give a class on how to behave with customers especially with women.

                                      Thanks,
                                      Lovis Mathew
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