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Ekart Logistics Complaints & Reviews

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Updated: Sep 26, 2026
Complaints 5551
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 9

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S
sanjay idhatiya
from Ahmedabad, Gujarat
Dec 13, 2023
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FASTAG not delivered but received message as delivered

Address: RanipHub_AMD
Website: ekartlogistics.com

I have ordered from PAYTM for fastag BUT still not received....
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D
Delivery boy doing fraud
Nov 30, 2023
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Delivery boy doing fraud

Hello,
My name is Abhishek Verma and I am here to inform you that in my area pin code 262901, EKART CENTRE GOLA GOKARANNATH your delivery team is doing delivery frauds in very large amount all the delivery boys along with your centre manager performing large amount of frauds.
Therefore, In my case i have ordered medicines from flipkart health on (24/11/23) which was delivered to me on 26/11/23 and this was a COD order of rupees...
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M
Mousomi Debnath
Nov 28, 2023
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Foxtale undelivered Product

I have not received my foxtale product and showing delivered. The delivery guy took the order and upon getting the pin didn't deliver the order.
Order Id of foxtale is 483447
Ekart track id : SRTP[protected]...
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R
RamakantSharma001
from Jaipur, Rajasthan
Nov 22, 2023
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Regarding Delayed Parcel Shipment - Tracking Number [SRTP7566847863]

Address: A-675, Siddharth Nagar, Near Airport Terminal T-2, JLN Marg, Jaipur- 302017

Hello Ekart,

I am reaching out regarding a parcel shipment that was sent by Shiprocket on November 8th, 2023 at 7:50:25 PM. The expected delivery date was November 14th, 2023, but as of today, November 22nd, 2023, I have not yet received the parcel. It has been almost 10 days past the expected delivery date. Upon tracking the parcel using the tracking number, it shows that it is currently dispatched to JagatpuraHub_JAI Malvinagar...
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S
Soumika Munshi
from Delhi, Delhi
Nov 21, 2023
Jun 28, 2025
This thread was updated on Jun 28, 2025
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Wrong product delivered which was not ordered- unable to return on website

Website: ekart logistics

I had purchased "Portable Lunch container set" with COD of Rs 1099/-, But surprisingly found that "Compartment Refrigerator Drain Basket" was delivered to me instead of the Portable lunch container set ( with ekart code-NMBC[protected] &invoice no: #DS23887). This is complete Fraud.

I am unable to return the item through ekart logistics website... Plz help me to return the item and refund me the money......
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S
Sumona Maiti
Nov 18, 2023
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Product didn't delivered, yet showing it is delivered.

Hello Sir, with reference to my order number : MYEP[protected], I will like to inform you that the order was not delivered yet, but it is still showing delivered.

I had placed the order via Myntra, and it was expected to deliver on or before 16th of November 2023. On 15th of Nov, the order status was showing delivered, whereas it was not delivered to anybody, neither my security guard nor to my neighbors and not to me as well....
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S
sskothap
from Chennai, Tamil Nadu
Nov 16, 2023
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Not picking my flipkart return product by Ekart

I have bought a product from Flipkart with Order ID: OD[protected]
As soon as I received it on October 31, I felt quality issues with the product. I immediately placed a return request on the same day.
On the pickup day, the delivery executive himself cancelled my return request without my consent. He kept on rescheduling the pickup date on every day until the last day and then cancels the request.
They also provide...
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Arvind Thilak
from Hyderabad, Telangana
Nov 12, 2023
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Product Stuck on "Out of delivery and Unsuccessful/Undelivered" for a week

Address: Trimulgherry Ekart Hub, Secunderabad, Hyderabad
Website: Flipkart and Ekart Logistics

I have ordered a Product on 4th November 2023, and the same day it reached the Nearest HUB. On 5th November, at 3:30PM I receive an update for 'Out for Delivery' from the app as well as SMS. At 7:00PM I tried reaching out to the delivery agent and he did not pick up my call. Later that night at 11:00PM I receive SMS from Flipkart, that my product will be delivered on 6th November.

I also checked Ekart's website, it also informed...
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J
jaymannil
from Delhi, Delhi
Nov 10, 2023
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WRONG DELIVERY OF PRODUCT (2 in 1 Vacuum Cleaner instead of a powerful 4-in-1 Strong Suction Vacuum Cleaner)

Well done! Your Grievance has been successfully lodged and your docket number:4664144

By watching the video advertisement in the mobile (Kings Deal), I ordered a powerful 4-in-1 Strong Suction Vacuum Cleaner by Home Care for Rs 1199/- on Jun 17, 2023 and the product was delivered by EKart vide tracking ID from NMBC[protected] on 23 June 2023. The payment was made through COD (UPI/DR/[protected]/EKART/YESB/[protected]@ybl/paymany).br...
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H
Hemant Kumar Ojha
Nov 3, 2023
Mar 24, 2026
This thread was updated on Mar 24, 2026
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Courier not delivered after so many days...

Address: Ekart, Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103
Website: ekartlogistics.com

Toggle navigation
LOGO
Tracking ID:
Merchant: flipkart.com

Received by: Hemant Kumar Ojha

Expected on: Tuesday 24 October 2023,

11:59 PM

Status: Dispatched to MotherHub_HYP
Shipment Details Received
Arrived at your Nearest HubOut for DeliveryDelivered
Dispatched to MotherHub_HYP

Friday 03 November 2023 - 07:30 AM
br...
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B
[email protected]
Oct 24, 2023
Oct 25, 2023
This thread was updated on Oct 25, 2023
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Order not received

Address: No

I have order one item form ubkart, but order not receive order id - SRTC[protected], please kindly help this....
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P
PiYa KaTaria
Oct 23, 2023
Resolved
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Ekart refund pending of rs 2175

Address: Jabalpur

I ordered an LG double door refrigerator from Flipkart and selected their exchange service to swap my old Godrej refrigerator for Rs 2, 175. However, during delivery, the agent requested an additional Rs 1, 200 because my old fridge was only valued at Rs 1, 000. I declined the offer, but the agent asked for Rs 2, 175 to detach the old fridge and provided a QR code with the UPI ID [protected]@ybl, which I paid.

Upon unboxing the new...
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A
Apoorva Kr. Sharma
Oct 23, 2023
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Order stuck at JKS motherhub

My order from optimum nutrition with id ANSP[protected] was shipped 10 days ago via Ekart.
Since then it is not moving from Gurgaon hub and there’s no response from ekart....
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E
Ezio13
from HYDERABAD, Andhra Pradesh
Oct 22, 2023
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The product is not delivered , since it is in habsiguda Hub ,hyderabad

Address: Habsiguda Hub, hyderabad

My name is PRAVEEN KUMAR DHUMALE and registered mobile number is [protected]. I have placed an order on Isha life order # [protected] and the products are sent through delivery partner Ekart logistics ILIP[protected] . on 18th october, the shipment reached Habsiguda Hub, hyderabad. on 19th october i got a message that the product is out for delivery but in the evening, i got a message that it is rescheduled. but i didnt request for rescheduled....
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R
ROHITHA EDE
Oct 19, 2023
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Laptop delivery

Uesday 10 October 10:59:33 PM Chennai Shipment Created
Tuesday 10 October 10:59:41 PM Chennai Dispatched to MotherHub_CSK
Wednesday 11 October 07:54:21 AM Chennai Received at MotherHub_CSK
Wednesday 11 October 07:55:31 AM Chennai Received at MotherHub_CSK
Wednesday 11 October 11:40:17 AM Chennai Dispatched to Tambaram Hub
Wednesday 11 October 09:52:44 PM Chennai Received at Tambaram Hub
Saturday...
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S
[email protected]
Oct 16, 2023
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Flipkart Order not being delivered from nearest hub

This is regarding my flipkart Order having tracking ID FMPP[protected].

My order reached the nearest Ekart hub - Vyasarpadi on 13th Oct'23 and it was out for delivery on 15th Oct’23. I have still not received my Order and the status of the tracking id shows still "Out for delivery", On physical visit to Vyasarpadi hub the person-in charge of the Hub informed that the Order was returned back to the Ekart Mother Hub “CSK”....
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A
Avantika_001
from Dehradun, Uttarakhand
Oct 16, 2023
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Product not delivered but showing delivered in the app

I have placed an order with Myntra on 09 October 2023. I received the tracking number MYNP[protected].
On 04 October 2023. I received a message from VK- EKARTL saying your product is out for delivery.

The delivery executable called me around 20:00 but I was unable to receive the call. Around 22:00, I got an mail from Myntra, notifying me that the product was delivered.
After 12.30 pm I started receiving messages...
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F
Fundor kana
Oct 15, 2023
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Shipped, Oct 08 Shipment has reached the hub nearest to you, Kampur, Sat 14th Oct

Address: COURIER NAME EKART LOGISTICS (EKART COURIER) PINCODE 782427 CITY NAME Kampur Town STATE NAME Assam STATE CODE AS LOCATION NagaonHub_NGN PICKUP YES

I saw the order details in the Flipkart order section and after seeing that my order has reached the nearest hub of Ekart Kampur. So I called the delivery boy named Shantonu. But he replied to me with loud voice that he can't deliver the parcel and asking me to go to office for collecting the parcel. I have requested him many times but his response was not changed. I wish I could give him minus -10 star for his neglected service...
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Y
Yuvaraj000000
Oct 14, 2023
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Fake product delivered/ ekart scam

Dear Sir,

I have received a fake product order from ship rocket and delivered by Ekart logistics.

I have ordered for Summer cargo pant (two Nos) and today received through Ekart, where packet was not packed intact. I have received totally wrong product either it was done by Ekart delivery team or Ship rocket factory Hut fake team. Under my packed cover few more Ekart delivery covers and packed as appropriate.....
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Bhargav Puvvula
Oct 12, 2023
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Delay of 5 days in delivering my product

Address: Electronic City phase 1, Bangalore

I have placed an order for iPhone 14 on 7th Oct 2023 during the sale window. The promised delivery was on the same day. I live in Bangalore and still I haven’t received my product till now. I contacted flipkart and their response was just an apology for delay. No proper information was provided and one time I have also mentioned that the delivery location was set to my office because the delivery was delayed and had to change it from...
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