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Ekart Logistics Complaints & Reviews

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Updated: Feb 27, 2026
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Ekart Logistics reviews & complaints page 8

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H
Himani224
Jan 31, 2025
May 22, 2025
This thread was updated on May 22, 2025
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I want details about product which I haven't ordered

Hi,
I am writing this regarding a product with tracking id: SHBC[protected]. I want details like who have ordered this product using my name and address - Details I want like Name, email, Ip address, Location and from which site this product has been ordered and Customer Id of that site, So, that I can identify the person.
I received this parcel on 27th Jan 2025, 4:30pm at Sector - 1 Chandigarh location.

Please...
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V
vansh7900
Jan 29, 2025
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Delivery Boy Asked me to pay RS 520

Hi, My name is Vansh Sharma from Moradabad, Currently in Mohali, I ordered multiple things from Myntra on COD so order arriving one by one .At most 0f the time I was in my College so asked me to pay me and give my ordered or parcel to My Landlord but on 27Jan 2025 .He asked me to pay for the order but didnt delivered and after the payment he blocked me from everything.
His name is Ankush Kurli he is handling order of Myntra on Bhago...
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VIJAY BABU JANGAM
Jan 28, 2025
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Request to recollect a unknown order

Address: CENTRAL UNIVERSITY OF KERALA, PERIYE, KASARGOD , KERALA, PIN 671316
Website: i can't track the website

I recieved a parcel with invoice number 27855 and tracking id sbhc[protected] which i didn't ordered on any website or app.I paid for it as cash on delivery. I kindly request you to collect the parcel and refund the amount i paid....
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Address: Ekart Logistics Ltd 15 & 2Nd Floor Court Road Marthandham Nagercoil Tamilnadu -629001 Court Road Marthandham Nagercoil Tamilnadu -629001

My friend sent me parcel through Ekart on 20th January, it was an urgent parcel and high value parcel too. No updates was there till 25th January. On 26th january got an update showing Marked RTO : ORDER_REJECTED. The full amount including courier charges are already paid....
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S
Shivanand1236
from Bidar, Karnataka
Jan 16, 2025
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While exchanging my old phone asking extra 300 rs with out any proof or reason

Address: Humnabad Bidar

A tab ordered in Flipkart, when it is on Out for delivery boy called me and told come to office and collect the product.
After checking my old phone, the Manager and delivery boy asking Rs. 300 extra without any reason...
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K
Kashib
from Darbhanga, Bihar
Jan 15, 2025
Jan 15, 2025
This thread was updated on Jan 15, 2025
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Damage

Address: Darbhanga rashulpur khurd allalpati Darbhanga

Damage paint and change paint...
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S
Srijita Datta
Jan 8, 2025
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Payment issues and order cancellation

Experienced in the name of your logistics company. On 08.01.2025, I received a request from an Ekart Logistics agent (via call no. [protected]) to pay the listed price for it, so he can cancel the order and process the billing so that I will be able to receive both the money (I paid) and the product (I ordered). However, upon talking to the agent, namely Sanjeev Kumar (Bandra) I was instructed to pay through QR code to an account named Pradeep...
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H
H. Mahesh Babu
from Bengaluru, Karnataka
Dec 30, 2024
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wrong/cheap/unordered product received

Address: Not known

Ordered for set of shirts from some website, received ugly used clothes packed delivered by EKART with cash on delivery . UPI Transaction code - NBCC[protected], amount-999 rupees, amount paid to UPI ID: [protected]@ybl, paid from [protected]@oksbi, date : 30th December 2024. Who has sent this, not able to understand....
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VenkatAppu
from thanjavur, Tamil Nadu
Dec 28, 2024
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Delay in delivery without customer concern

I am writing to express my disappointment and frustration with the delayed and rescheduled delivery of my order, FMPP[protected]. Despite the promised delivery date, the order has not been delivered on time, and the subsequent rescheduling has been done without any concern for the customer's convenience or a valid reason.

Order Details:

- Order ID: FMPP[protected]
-
- Expected Delivery Date: 28.12.2024br...
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S
sehrawat330
from Pune, Maharashtra
Dec 27, 2024
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Parcel not delivered and Delayed

Address: NFL TOWNSHIP PANIPAT HARYANA

SRSP[protected]- Tracking ID. MY ORDER IS STUCK AT GURGAON HUB AND NOT MOVING SINCE 20th Dec. It was supposed to get delivered on 21st Dec, this is super critical parcel which should get deliver before 29th Dec....
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R
rishabkumar843
from Saharanpur, Uttar Pradesh
Dec 22, 2024
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Delivery agent tampered the parcel and replace the product with old one (damaged old used jacket )

Address: Ekart logistics , paramount tulip, Saharanpur-Delhi road, Saharanpur, Sawalpur Nawada, Uttarpradesh 247001

I have ordered a jacket from myntra on 15 December 2024 which was delivered on 19 December friday ( here starts the fraud delivery guy deliver product with damaged and open packet My father received the product immediately my father called and said that parcel is damaged and not the one which i ordered and suppose to recieve then to confirm i call the delivery agent he said no sir i deliver the order in seal packed condition then i put the...
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N
NidhiSharmaNS
from Bhopal, Madhya Pradesh
Dec 22, 2024
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Sending orders which I never ordered on COD

Order No. SHOC[protected]. I or anyone from my family never ordered this. It came to my address for COD of 499. I spoke to flipkart and they said I did not place nay order. Who ordered it and when. How can it have my exact address and phone no. They are scamming people by forcefully sending some orders and asking money in the name of COD....
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venkat2025
from Hyderabad, Andhra Pradesh
Dec 22, 2024
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SP 4 Toothpaste - Sent though not ordered in any ecommerce platform

Address: Bangalore

I have not booked any order with any ecommerce site for delivery of SP 4 toothpaste. But suddenly received an SMS with tracking No.SHOC[protected] and Invoice No. 350972. The delivery is Cash on Delivery and my daughter took the delivery by paying Rs. 600 through gpay thinking that we ordered it (both myself and my wife went out)... It is very strange how the Ekart delivered the product and also SMS from their official msg. system reached...
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K
kswaamy
Dec 20, 2024
Dec 21, 2024
This thread was updated on Dec 21, 2024
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Delivered in wrong product

Address: KRISHNASAMY, 4/95 D AATHI PARASAKTHI NAGAR , ETTAYAPURAM ROAD TUTICORIN
Website: ekart

Self order portable minin electric shaver, but i received the trimmer only

order track nbr mnscc[protected]...
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A
Adnan Chaiwala
Dec 18, 2024
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Received a fraud product through Ekart

Hi,
It is a matter of grievance and utmost shame as well for being scammed by the renowned Ekart Logistics team and services.
I have received an order of a product (Bee Venom Joint Pain Relief) worth Rs 500. Whereas this product has not been ordered by me through any app or online website. It was attempted to deliver today (18 Dec, 2024) by ekart logistics personnel, the packaging was done very nicely. I asked for an open box...
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Anjaly Visakh
from Noida, Uttar Pradesh
Dec 15, 2024
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Toyloft diecast car

I placed an order through Toyloft, but the shipment process has been extremely disappointing. The status of my shipment was stuck at "Pickup Exception" from December 13th, 2024, without any updates. Today, on December 15th, 2024, I noticed the status changed to "Marked RTO: ORDER_REJECT", indicating a return-to-origin action.

This action has been taken without any delivery attempt made at my address. I have...
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F
faujihgfdshgfd765e
Dec 13, 2024
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Product not delievered

Address: gurugram

SRSP[protected] this is my tracking number and the product has not been delieverd from 7 days...
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N
Navya17
Dec 7, 2024
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Wrong product delivered which was not ordered

I received a product which was not ordered but due to miscommunication I have to take it.

When I try to call the number provided on website [protected] they are doing whatsapp call and asking to switch to video, which I did not do so, they also sent few apk files and insisted to open so I have to disconnect the call.

I need my refund of 699/- Rs and the above mention method is not standard to create a refund I...
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S
surendra godara
Dec 5, 2024
Dec 13, 2024
This thread was updated on Dec 13, 2024
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Parsel not deliver from last 1 week

Address: hyderabad

My parsel not deliver by ekart this parsel show my near hub in jubille hill i am wating for delivey &delivery person not calling me & deliver reshudaled my parsel docate no.-NOEC[protected]...
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S
shivanigazinkar
from Mumbai, Maharashtra
Nov 28, 2024
Nov 28, 2024
This thread was updated on Nov 28, 2024
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Receiving unordered parcel even after rejecting multiple times and not getting cancelled

Dear team,

I've been receiving an unordered parcel which is COD in nature and the delivery partner is asking for payment. Once I deny the order in person, I'm getting rejection message and codes from Ekart and constant calls from the delivery person. Kindly look into the matter and stop harassing if the customer is rejecting the parcel. Also, the delivery has been reattempted 3 times in 2 days after rejecting and the delivery...
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