Ekart Logistics Complaints & Reviews

11.06.2024;
my name is shubha R
i order one dress but its coming wrong item delivery person receive amount and presell also
tracking id srtc[protected]
call no [protected]
now any one is not response my complaint
and give refund my amount

I ordered a product from flipkart and I saw on the delivery tracking it reached the nearest hub but then it was rescheduled for 2 days later.

while placing the order it was under "Express delivery" and it was showing that it would be delivered the next day but I am still waiting and it's not getting delivered...

here is the tracking ID
FMPC[protected]

My parcel has been lying in the courier office for many days. but why has it not been delivered to me yet. I want to go from this address. Please get it delivered this morning itself or return it so that I can get my money back.
Thanks

Have ordered a watch from Tata cliq..I didn't liked the watch due to that I have returned the original product..EKART Was the returning pater to return to the merchant..

After delivery boy checking the product I have shared the OTP to him..here the delivery person changed the original product I returned to a dummy watch it is not under the condition as well..

I am fighting with tata cliq team from the last one..after that one of CS management team has mentioned that merchant received wrong product that I have returned original product but merchant received wrong product so in between only delivery person has option to change the product...

I have returned on last month may 10th with my register mobile number
[protected]

Please take a serious action on that delivery person because of this kind of cheap tricks with the customer..

I fully gor frustrated from last one month between those services..please help on this..

Product was delivered on 8th june 2024. when i check the product it was different from the product which has been shown to me. and the product was used. i want my amount refund.
tracking ID TPXC[protected]

Suresh

My order picked up but the courier boy but status not updated yet to portal. He told he will update the status that at the courier place only by taking the photos later. He picked the item from me. Done a fraud, now I won't get my refund and also atleast the satisfied product is also was not with me. To report this problem of pick up on Flipkart. Flipkart had the worst customer support. No proper support was provided to the customer on the App. And also when the item was returned and no return courier tracking I'd of return item is not is shared to customer side

Ekart has not delivered my product when they were out for delivery they didn't picked up my call neither did they contacted me it's really frustrating there's no customer care or anything too. Please sort this out ekart

Tracking I'd- SRTP[protected]

Shoe rack ordered of rs999 was delivered today and it was damaged and not as shown on Instagram advertisement

I have ordered from flipkart but it doesn't reach me... Ekart guy said he placed my order but I didn't found it yet it has been more than 3 days. I have visited there office multiple time but doesn't found any

I want to cancel my order of Adivasi hair oil of order no: OIPC[protected]. Please do it immediately...

Call me [protected]
OIPC[protected] this is tracking I'd my order today comes delivery boy my home and taken money and kids toys given my home and my actual order cancelled and higher amount taken my home now this times not received call this area zone mudka ekart logistics hub tomorrow I will go this office and I have cctv video

Dear Paytm & Ekart Team,

I hope this message finds you well. I am writing to inquire about the status of a delivery that was expected but has not yet been received.

Details of the expected delivery are as follows:

Paytm Order I'd : [protected]
Tracking Number:PTMP[protected]
Expected Delivery Date: 5 May 2024

To the best of my knowledge, the package has not arrived at the designated address. I kindly request your assistance in investigating the whereabouts of this shipment and providing an update on its status.

If there are any issues or delays with the delivery, please let me know so that we can work together to resolve them promptly. Your prompt attention to this matter would be greatly appreciated.

Please advise on the next steps to take or any additional information you require from my end to facilitate the tracking and delivery of this package.

Thank you for your attention to this matter. I look forward to your prompt response.

Warm regards,

Divyanshu
[protected]

Respect sir the delivery hub do a very bad thing against me . They call me and cut the fon 4 to 5 times and when I call back them they do not receive and they show that they could not touch with me . But they themselves do not touch with me . So pleasee help me and delivered my Flipkart product with FMPP[protected] And order I'd OD[protected] . TRACKING ID IS FMPP[protected] .

: Ajro Deal Adjustable R Shap... with tracking ID PROP[protected]
Not received

Sir, I order a product from Flipkart who came from ekart logistics at my workplace office address but problem is that my package arrived after 6 pm so I was not present at my office address, I told to delivery boy they said, sir I will deliver your package to your office gate (security room) and you have to share delivery OTP, i agreed with and share delivery OTP after that they said I delivered your package but problem is that when I arrived...

Hi ekart team,
Hope you are doing well
I got a fraud by delivery boy on yesterday evening,
He had taken money with me and given a dirty old clothes which i haven't book from anywhere,
Can please check and update me and provide me a solution.

Delivery boy not deleverd my product since yesterday. Product tracking id is FMPP[protected].
Why is this happening to me.
this behaviour is not tolerable
please do the needful as soon as possible

Regards

On April 15th, I placed an order for a printer on Flipkart with an expected delivery window of April 21st to 25th. Despite the product arriving at my location before the 21st, I repeatedly received notifications throughout the delivery window indicating that the item would be delivered, only to be disappointed at the end of each day when it wasn't.

Finally, on April 25th, I received a call from the courier informing me that they couldn't deliver the printer to my home and that I needed to collect it from their office. This was unacceptable to me, as I specifically chose the home delivery option when placing my order. If I wanted to collect it myself, I would have purchased it directly from a store instead of online.

Despite contacting Flipkart multiple times, they were unable to provide a satisfactory solution. They informed me that their delivery partner claimed my location had narrow roads, preventing them from delivering the product. However, this excuse is unfounded, as parcels from various courier services, including Ekart logistics, are regularly delivered to my doorstep without any issues.

I find it completely unacceptable that Flipkart and their delivery partner are resorting to false excuses to avoid fulfilling their responsibility. If they were aware that they couldn't deliver the product to my location, they shouldn't have accepted the order in the first place.

Furthermore, the excuse given by the delivery agent, stating that the product is too large to deliver, is absurd. I expect my product to be delivered to my doorstep as promised.

I kindly request your assistance in resolving this matter promptly and ensuring that my printer is delivered to my home as originally agreed upon.

Thank you for your attention to this matter.

This is my shipment number MYSP[protected] the delivery boy had put the comments as there was no one to take the parcel which is false he didn't even try to contact us I think education is very important for EKART & THE DELIVERY BOY so that they can understand customer's valuable time.