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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com

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Updated: Sep 26, 2026

Complaints 5551

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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Ekart Logistics reviews & complaints page 8

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I placed an order through Toyloft, but the shipment process has been extremely disappointing. The status of my shipment was stuck at "Pickup Exception" from December 13th, 2024, without any updates. Today, on December 15th, 2024, I noticed the status changed to "Marked RTO: ORDER_REJECT", indicating a return-to-origin action.

This action has been taken without any delivery attempt made at my address. I have...

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Dear team,

I've been receiving an unordered parcel which is COD in nature and the delivery partner is asking for payment. Once I deny the order in person, I'm getting rejection message and codes from Ekart and constant calls from the delivery person. Kindly look into the matter and stop harassing if the customer is rejecting the parcel. Also, the delivery has been reattempted 3 times in 2 days after rejecting and the delivery...

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Product is not delivered to me but got delivery notification message.
I got call from wish master for delivery but he denied to deliver at door step and he asked me to take from far location.
After that i got delivery notification message on my number. but product did not handover to me. I don't know without handover the product how delivery agent update the status as delivered. there was not option as OTP based delivery. so...

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Address: Nehru Nagar, Kottivakkam

I have handed over my Blue tyga jacket to the pickup executive on 17th of June 2024. However, Bluetyga informs that they have not received it till now. I visited the Ekart facility in Kottivakkam (Nehru Nagar) to hand deliver the product.

I want remedial action taken immediately for this....

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Dear eKart Customer Support,
I hope this message finds you well. I am writing to formally complain about several issues I have encountered with my recent order (Order ID: [OD[protected]]).
Firstly, the delivery was not made on time, which was quite disappointing. Additionally, the delivery boy canceled my order manually without any prior notification or explanation. This has caused significant inconvenience, as I was...

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I am facing very poor service regarding my delivery of the product.

First it was mentioned it will get delivered by tomorrow 11pm when i ordered on 5th October.
Then it got updated to 11 October
Then it got updated to 13 October.
And now its 14 Oct, its updated now as 18 October....

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Address: H.No.4, Main - Gali , Mukundpur, Pandit-Enclave,part-2

The delivery boy come to me by flipkart courier partner delivery boy i give rupees 500 and he give me rupees 140 and remaining amount he would not return me and go with his bike. I complaint to the flipkart they said we refund your amount within rupees 7 days so send the delivery boy to me to refund my cash to my home i order the rich dad and poor dad book of two in bundle i have to give him 253 rupees they not give me please take action...

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Dear Customer Service,

I am writing to express my extreme dissatisfaction with the service provided by your delivery personnel regarding my order with tracking ID "MYEC[protected]." According to the tracking information, the product was scheduled out for delivery on March 15, 2024. However, when the delivery boy contacted me, I was unavailable at my address. Instead of making arrangements for a convenient delivery time, the...

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Address: Spera vaccum equipment pvt Ltd gate no 1559/1560 shelar vasti dehu Alandi road chikhali pune Maharastra (India) 412105

I have purchased smarat watch nd I reseved another product plz resolve my problem ekart...

+1 videos

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Address: DELHI

Website: Trendystyles

Dear Concerns,

This is to inform, We've received a fake COD order of ₹299 from a merchant named Trendystyle on 26th of February, 2024 via Ekart Logistics.
We've never ordered anything from the merchant and even heard about it. I don't know how they got our personal information
to make that fake shipment. We've accepted it in a state of mind that this my be the genuine order we book but got to know the rality...

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Address: Vill- Meerak pur post- Bahariya dist- Parayagraj

Without solve my problem it's showing resolve

EKART

ORDER DATE FEB 91 2024
Invoice No #S652841
Invoice Date Feb 19 2024
product Summer cargo pants | soft light weight
amount : 899/-

problem : I have received the product by Ekart . but i got a massage from ekart the Ekart Update: To cancel the Delivery attempt failed (Customer rejected) feb 23 time 03:38:44 Marked...

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My mother ordered a Kurta set on Flipkart 11/02/12. Deliver a parcel 14/02/12 my mother received the parcel and paid 799. when opening the parcel she shows the wrong product delivery. the product was third class. They don't have any company logo or tag. She didn't understand it was a fraud parcel because 'Name, phone number, address and also the same price. Then call the delivery boy, delivery boy said they knew nothing. Then open the Flipkart...

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Address: Anakapalle Andhra Pradesh

The delivery boy not interested to deliver the product and his behaviour is very rude and instead of delivering he going to cancel the order. Still morning 10Am onwards am calling him but he saying I will come at after 2PM And again i called him at 3PM He said on the way reach in 2 mints and evening 6:30 i called him and he behaved very rudely and his way of talking to worst and he ready to cancel the order. As he said he not delivered today.br...

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Dear Team,

I received a fake COD order of ₹700 from a merchant named Trendystyle today 16th of February, 2024 via Ekart Logistics. I never ordered anything from the merchant and even heard about it. I don't know how they got my personal information to make that fake shipment. I was supposed to get the same amount of COD order from Flipkart today but, mistakenly I got this fake order. I thought that was the Flipkart order...

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Address: padinjattinkara puthenveedu, Pallimukku, kadakkal P.O , kollam, Kerala, pin-691536

Am writing to report a significant issue with my recent order from Globe Exhaust. On January 21, 2024, I placed an order for a "Minus Ring Headlight" valued at 2400 INR. The order was shipped through Kartrocket/Ekart Logistics to my address in Kerala.
Order ID: [protected]
AWB No: KRTP[protected]

On January 27th, I received a call from a delivery agent claiming to be from Ekart Logistics (+91 [protected]),...

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Hi
This is Ashfaq ali khan
Regarding my order on flipkart and delivery by ekart

Tracking id FMPC[protected]
Order id OD[protected]
I have been facing issue with the delivery of the order as wish master denied to deliver at door step and asking to pickup the parcel from far location I have already raised a complaint today also he called m from another number asked to give 50rs extra for door...

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I placed an order on 8th Jan and the expected delivery date was 12th Jan, i got the message that the will be delivered by today on 12th Jan but it was not delivered. I was expecting atleast the next day but it was not delivered.
Finally i checked the tracking with the Shipment ID - OIPC[protected] it was mentioned that Customer Rejected.
Firstly the order was not attempted for delivery, i havent got any calls regarding delivery.br...

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Address: 84E/4A, Madhuban Vihar colony, Prayagraj -211011

My order got rejected without my knowledge even delivery agent or company did not call me.

Tracking id- SRTP[protected]...

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Address: 4B PALM Avenue Sankarapuram sithalapakkam

Dear Team,
I have booked an Imported Shoe Rack with High Quality with Price amount Rs.999.,

The shipment details provided below.
Merchant: SHIFTO 1 kG
Tracking ID: STLC[protected]

Complaint - The product was delivered with damaged product and also product not been expected what they have showed in product description details.

Paid to Gpay - [protected]...

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Address: Future Farms, Chennai

I trust this message finds you well. I am currently experiencing difficulties receiving the One-Time Password (OTP) on my mobile device associated with the following Tracking ID: XMIP[protected].

To ensure a seamless process, I kindly request that the OTP be sent to my registered email address instead. Your prompt attention to this matter would be greatly appreciated.

Thank you for your assistance.
br...

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