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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com

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Updated: Aug 20, 2026

Complaints 5545

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229

Unresolved

5316

Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Ekart Logistics reviews & complaints page 11

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Address: SILIGURI,west bengal

I cant receive the otp for my delivery because the parcel has wrong phone number mentioned
without the top the delivery boy has refused to give me my product please provide me with an otp as soon as possible
awp number SRTP[protected] #order id [protected]...

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The package (SRTP[protected]) was picked up on the 10 of March from the seller and I was given an estimated delivery date of 11th March.

While tracking my order on Shiprocket and then on the Ekart website I noticed that the package was sent to the wrong Ekart hub(Chembur) and was misrouted. On 11th March it was updated that the package was being sent back to the Ekart Mother hub. I assumed that it would be then redirected to...

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Address: AG Colony Tsiepfutsiepfhe, kohima Nagaland

Ekart is the worst courier service ever. The customer care doesn't answer to calls, neither reply to emails. The product i ordered was returned back because Ekart felt lazy to reach me citing address problem which the address was perfectly fine. And the worst part was the delivery agents at Ekart, kohima, Nagaland are extremely rude. So it will be good if the courier service stops operating. The customer are facing unnecessary harrasment....

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I am unable to receive otp from ekart side on my myntra order
Order ID # 1230755 [protected], tracking number MYNP[protected]
The delivery personnel has tried multiple times.The registered number[protected] is already active and also has received previous sms from ekart but not received the otp for this order otp despite multiple tries.

Please help on this other wise the order will get cancelled....

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I had couriered a package from Mumbai to Karnataka. I am the seller. The package was COD. The buyer received the package but your courier guy marked it as undelivered, took the money and kept with him. Also he asked the customer to remove the sticker which has the details and the AWB number so i can’t file any complain. The customer had no idea about it and give the sticker unknowning.
Now the courier guy is ignoring me and i have...

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We have ordered 3 casual t-shirts and selected COD as payment type in a third party application . Ekart was the shipping and delivery for the third party application . I received the order today and paid 399 to [protected]@ybl and upon opening the packet items were completely different. I have received women's tops instead of men's t-shirts. I need your help to block the payment and credit back to my account. Please find the details below . br...

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Address: Ekart Logistics - DadarWestHub_MUM

My order FMPP[protected] is not being delivered from last 10 days. My order was not delivered on the expected date given by Flipkart. Why is this order taking so long?

I have ordered infinix laptop in flipkart..and the promising delivery date was October 25 and the product reached my nearest hub on October 23 and then the notification came on flipkart that product cannot deliver today it will take 3 days to deliver.. So i wait...

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My order was not delivered on the expected date given by Flipkart. Why is this order taking so long? Many times before ekart delivered my orders on exact delivery date. but this time i am disappointed with your service delay😞.

my shipment Id : FMPC[protected]...

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FE has misbehaved with me and Not delivered to me RTO/Returns goods but they are marked as a delivered.Please take action against InstaKart Services Private Limited - Facility Name: CABTBarobishaODH_BAR_PL (logistics area pincode-736207, Barobisha) from many times facing like this situation, around total 296 shipment are not given me but marked as a deliverd, from this courier not provided OTC handsake service and not take to me any POD sheet...

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Address: No idea

Website: Guniwar

Dear team ekart,

Greetings!!!

I have placed an order with Guniwar fashions.
And the order was placed on cash on delivery.
This website sent my order through Ekart logistics. The tracking id is SRTC[protected].

I received it today by paying INR 1741/- when I opened it, it was filled with some garbage, and when I called the courier person he said he can not help as he has marked it...

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Address: Vijayawada

Dear Sir,
Please find the attached details

Subject :- ekart (instakart services ltd.) Franchise fraud to me
mail id's :-
1) [protected]@ekartfranchise.com
2) [protected]@instakartservice.com
3) [protected]@ekartfranchises.com
4) [protected]@ekartlogistics.com
5) [protected]@instakartfranchise.com
6) [protected]@instakartfranchise.com

Dear sir above details I'm Mahesh Battu...

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Address: Patiala. Punjab 146002

Yesterday near about 4.30pm or 5.00pm ekart delivery came to my house for delivered the noise smart watch in my absence and call me for recieve the parcel but i'm not at home that time. My family member came out the house for parcel but delivery boy did not hand over the parcel and talking very rudely my family call me and i talk to him (Delivery boy) and i said to him open firstly on front of my family and then after our satisfaction...

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Dear Team,

I have placed 03 orders on Flipkart and all three were dispatched through ekart and non of the were delivered to me as on date. Further one of the order was even cancelled by your logistics partner without even my knowledge and even without actually visit at the location. Details of the all 3 orders are as follows
1. Syska Bulb - FMPP[protected] status - Cancelled
2. JBL Flip Essential - FMPP[protected]...

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Address: B4-301,THIRD FLOOR, SHIVPARK RESIDENCY, UMRA,UMRA TO VELENJA ROAD,SURAT, GUJARAT

Website: Flipkart

Hello sir/mam,

My name is Pradip and i am from surat. I have ordered realme book slim (laptop) on 19th September 2022. And my last delivery date is 23rd September. But unfortunately your ekart logistics (katargaam hub, surat) was not delivered my order on last date. And on 23rd evening i call delivery agent. And he told me that your order was delivering on 24th September means tomorrow of last date. And i am waiting for my...

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Hello EKart,

My order delivery schedule showing at Flipkart is tomorrow - 25.09.2022. While tracking my shipment at EKART it shows, Received at Central Hub.. While talking to Flipkart Customer Care for more than 25 minutes, they are not able to reschedule my delivery for 26.09.2022 - Monday.

I am out of my town, My registered mobile number will be out of network coverage due to travelling from tonight 8.00...

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Hi
My order didn't received at and my expected time of delivery was 20 September will I get my order or not please response and my tracking id is SMPP[protected] .so please make sure that my order will receive to me...

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Hi.
Please attend my comaint immediately. I paid in flipkart for oppo f19 pro plus through sbi credit card. The seller xonite e commerce has neither accepted the order nor allowing for refund. Ordered on 7th Sep 22 around 8:30am. Still no response and no solution. Finally Trying to get resolved here. If you also cannot help me please let me know I take up with consumer next. Its a loss for me. Time waste, money waste....

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Address: House no 4 T 2 Talwandi

Sir
I am work with you last September and now in official poliitics my id is blacklisted.
No one can tell what happened.
Plz help to clear ....

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My name is- LOKNATH SARKAR
Mai ekart delivery boy keliye apply kiya tha. Mera id vi hogaya.
But maine join nahi kiya. Ap mai flipkart haringhata werehouse mai join karne keliye gaya. Mujhe a id active dekha rahiha.mai a id band karna cahati hu
Mera id[protected]...

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I have given correct address but the delivery status shows as Pincode- Address mismatch. I spoke to Customer service rep. and gave him the correct address once again but still no response, they keep on saying the item will be delivered in next 1 hour, but it has been 3 days and i haven't received my parcel yet.
Please look into the matter and do the needful. I will be thankful to your quick response.
thanking you,
...

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