Ekart Logistics Complaints & Reviews

Suresh

My order picked up but the courier boy but status not updated yet to portal. He told he will update the status that at the courier place only by taking the photos later. He picked the item from me. Done a fraud, now I won't get my refund and also atleast the satisfied product is also was not with me. To report this problem of pick up on Flipkart. Flipkart had the worst customer support. No proper support was provided to the customer on the App. And also when the item was returned and no return courier tracking I'd of return item is not is shared to customer side

Ekart has not delivered my product when they were out for delivery they didn't picked up my call neither did they contacted me it's really frustrating there's no customer care or anything too. Please sort this out ekart

Tracking I'd- SRTP[protected]

Shoe rack ordered of rs999 was delivered today and it was damaged and not as shown on Instagram advertisement

I have ordered from flipkart but it doesn't reach me... Ekart guy said he placed my order but I didn't found it yet it has been more than 3 days. I have visited there office multiple time but doesn't found any

I want to cancel my order of Adivasi hair oil of order no: OIPC[protected]. Please do it immediately...

Call me [protected]
OIPC[protected] this is tracking I'd my order today comes delivery boy my home and taken money and kids toys given my home and my actual order cancelled and higher amount taken my home now this times not received call this area zone mudka ekart logistics hub tomorrow I will go this office and I have cctv video

Dear Paytm & Ekart Team,

I hope this message finds you well. I am writing to inquire about the status of a delivery that was expected but has not yet been received.

Details of the expected delivery are as follows:

Paytm Order I'd : [protected]
Tracking Number:PTMP[protected]
Expected Delivery Date: 5 May 2024

To the best of my knowledge, the package has not arrived at the designated address. I kindly request your assistance in investigating the whereabouts of this shipment and providing an update on its status.

If there are any issues or delays with the delivery, please let me know so that we can work together to resolve them promptly. Your prompt attention to this matter would be greatly appreciated.

Please advise on the next steps to take or any additional information you require from my end to facilitate the tracking and delivery of this package.

Thank you for your attention to this matter. I look forward to your prompt response.

Warm regards,

Divyanshu
[protected]

Respect sir the delivery hub do a very bad thing against me . They call me and cut the fon 4 to 5 times and when I call back them they do not receive and they show that they could not touch with me . But they themselves do not touch with me . So pleasee help me and delivered my Flipkart product with FMPP[protected] And order I'd OD[protected] . TRACKING ID IS FMPP[protected] .

: Ajro Deal Adjustable R Shap... with tracking ID PROP[protected]
Not received

Sir, I order a product from Flipkart who came from ekart logistics at my workplace office address but problem is that my package arrived after 6 pm so I was not present at my office address, I told to delivery boy they said, sir I will deliver your package to your office gate (security room) and you have to share delivery OTP, i agreed with and share delivery OTP after that they said I delivered your package but problem is that when I arrived...

Hi ekart team,
Hope you are doing well
I got a fraud by delivery boy on yesterday evening,
He had taken money with me and given a dirty old clothes which i haven't book from anywhere,
Can please check and update me and provide me a solution.

Delivery boy not deleverd my product since yesterday. Product tracking id is FMPP[protected].
Why is this happening to me.
this behaviour is not tolerable
please do the needful as soon as possible

Regards

On April 15th, I placed an order for a printer on Flipkart with an expected delivery window of April 21st to 25th. Despite the product arriving at my location before the 21st, I repeatedly received notifications throughout the delivery window indicating that the item would be delivered, only to be disappointed at the end of each day when it wasn't.

Finally, on April 25th, I received a call from the courier informing me that they couldn't deliver the printer to my home and that I needed to collect it from their office. This was unacceptable to me, as I specifically chose the home delivery option when placing my order. If I wanted to collect it myself, I would have purchased it directly from a store instead of online.

Despite contacting Flipkart multiple times, they were unable to provide a satisfactory solution. They informed me that their delivery partner claimed my location had narrow roads, preventing them from delivering the product. However, this excuse is unfounded, as parcels from various courier services, including Ekart logistics, are regularly delivered to my doorstep without any issues.

I find it completely unacceptable that Flipkart and their delivery partner are resorting to false excuses to avoid fulfilling their responsibility. If they were aware that they couldn't deliver the product to my location, they shouldn't have accepted the order in the first place.

Furthermore, the excuse given by the delivery agent, stating that the product is too large to deliver, is absurd. I expect my product to be delivered to my doorstep as promised.

I kindly request your assistance in resolving this matter promptly and ensuring that my printer is delivered to my home as originally agreed upon.

Thank you for your attention to this matter.

This is my shipment number MYSP[protected] the delivery boy had put the comments as there was no one to take the parcel which is false he didn't even try to contact us I think education is very important for EKART & THE DELIVERY BOY so that they can understand customer's valuable time.

I received a package that I never ordered and it came home when I was not there. I did not receive any phone call from the delivery boy who quietly went and gave it to my father and charged him 1700 rupees. A dupatta was sent from theurbanfab.shop, I recommend blocking this as this is definitely a spam. I want to return and get the refund of this. This is absolutely unacceptable.

I have ordered AMG Guitar Strings product from Flipkart on 13 April 2024. Order confirmed and Expected delivery date was 18 April 2024.
Whenever I received a message out for delivery at time I waited for till evening and not received. So, I checked the delivery person number in flipkart and called to him (18th April 2024 4:17pm). Then he picked up call and asked delivery location, shared my location after he replied I am at another...

On 21st April my order were to deliver but i don't who was the delivery guys not even called me once and even i was calling and he disconnecting continuously from the same day 21st April and without any notification you changed my order delivery date its very unprofessional and i need to suffer too much for the same because i ordered because i had some urgent office work but because of you guys i wasn't able to make it proper on time .

Ekart logistics services sucks.
The delivery person was so rude and irresponsible. He was not willing to wait nor is willing to deliver the product to the given address. He talks back when given the instructions where to go acting as if we own him. Either trained the employees properly or don't run this kind o[censored]seless service

Today I return my order that I received earlier because it's was wrong one but even though I gAve I return the order to the delivery person because I request to return he call n take it but it's still showing not pickup in my message it's say sorry we couldn't pick up your product today tried it tomorrow

Please solve the problem what's happening I have no idea