Electrolux India Complaints & Reviews

Dear Sir,

I had purchased my front loading washing machine in the year 2003. After one year , it started facing drainage problems. Till now it is not working properly gaining more and more problems .I contacted the Videocon service centre(authorised service centre) in allahabad, but they said we can not repair any type of complaints in Electrolux front loading W/M.
It is my humble request to do the fair otherwise exchange...

hello,

I had bought Electrolux refrigerator 2 yrs back. Now, since a month, the defrost is not working. I have registered a complaint 3 weeks back, but still no action has been taken. I am sorry to say that the response of the customer care has been awful and the worst I have seen, which is quite unprofessional. My phone num is +91 [protected] which I have used for the complaint.
I am forced to go to the consumer forum...

dear sir, My electrolux microwave oven's roter is not working and to be replaced. i complained for it to your service center at Dehradun in october 2010. but no action has been taken so far. so pl. do something if possible otherwise people will loose faith on Electrolux. Thanx.
D.S.Rawat
Devashrya, Anand Vihar, Sahastra Dhara Road, Dehradun
Phone No. [protected]...

My ELECTROLUX Refrigerator Model ERP285FF showed a complaint No Cooling on 6th April 2011. I registered a complaint with the Authorized Service Center M/s TEKWINS ELECTRONICS, Chittur Road, Palakkad, The timer was not working and no gas was there in the line. They tested and brazed the pipe near compressor and recharged the gas. They charged Rs 2450/-. But after running about 8 hours it is found that there is no sufficient cooling in the...

[protected]@electrolux.se
electrolux.[protected]@pemail.in
[protected]@gmail.com
[protected]@vgmail.in

Tuesday 03/05/2011

Dear Sirs,

Our above mentioned complaint has still not been resolved till date. The engineer from Star Services had come on the 28th. Of April with the heating coil.
But when he tried replacing it, he realised that the heating tube coil was not...

I have purchased a Electrolux refrigerator in 2005 and was working fine till last month. For the last one month the lower compartment stopped cooling. Called the service center on 6th April, 2011 and they arranged to send a service engineer. From that time my ordeal started. The person came 4 times and I spend Rs. 1200 so far, the problem is not fixed. In the last 1 month I called service desk 5 times, called service engineer more than 20...

My elctrolux refrigerator Model ERP 285 is not functioning...

I bought two Electrolux air conditioers few years back. Six months back in November, one of the 1.5 ton AC remote stops working. I complaint through Electrolux call centre. They registered the complaint and promised to sent technician. After two to three weeks the technician came and took a picture of the AC remote. Thereafter I have been chasing the service centre to get rpelacement remote. They are so irresponsible, they keep promoising...

JAI [protected] -Date[protected]
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I am fully Fedup with Electrolux refrigerator service as well as product .
Refrigerator is non functionally from Last 8 month .
Please revert me if there is any proper solution at your company for my comlaint
or I have to think Legally action...

Dear sir, i would like to inform u that my microwave not properly hit in the chamber,so i given saveral complain ,but after one month one technician will came and not found the fault and told send service centre M/Sprakash enterprises,roxy lane,badambadi,cuttack,ph;[protected].so i am given in service centre dt;4/9/2010,receipt no 3870 ,my product model no EM25TC86SL..Till today it will in service centre and told parts not avlable,so...

A complaint was lodged about the non cooling of refrigerator 400 litre capacity.The technician from INSTA CARE AND SERVICES Sahid Nagar Bhubaneswar,came on 18th March and after inspection issued a cash receipt no ICASE 3627 dt 18.03.11 assuring to bring the necessary spare part which according to them is censor to be replaced.
It is going to be almost one month but we are being told by the service cente,Branch Coordinator and Area...

From: H. K. Mehta
Sent: Wednesday, April 13, 2011 9:21 PM
To: [protected]@airtelmail.in
Cc: [protected]@pemail.in ; [protected]@pemail.in
Subject: Re: Repeated problem in my fridge. ( Double Door Electrolux )


Dear Mr. Jatin
CC: Mr. Khan
CC: Mr. Suvrath.

Pl refer to my meeting had with you today at your Laxmi Nagar office regarding my problem. Since you had asked...

Refrigerator is not cutting off. The refrigerator has to be put on/off every few hours. Complaint given to M/s Casa Madhav, Panaji more than two months ago.

Service technician visited our place and reported that the thermostat needs to be replaced and the same would be done within a maximum time of one week in case the part was not readily available. It is two months and there is sign of the thrmostat, in spite of repeated...

i have made a complaint in the morning that my ac compressor has blasted and also told u that the compressor was changer in 2010 and have also paid Rs 2000/- approx and now again in 2011 the compressor has at last blasted(it s n warranty) and u r asking of Rs 2500/- again ,i am not going to pay any charges now as i m fed with the quality and the product u sell,and if something is not done till tomorrow morning i going to the court and even...

i have purchased an electrolux ac on[protected] and the warranty stands for 6 years but sorry to say in 2010 there was some problem in the compressor so they came and changed the compressor and charged me a fee of 2000/- approx but in this year when i stated my ac there was a blast in ac when got it checked the compressor got burst and blasted...now if something would have gone wrong who was responsible....i want to take strict action against...

SINCE I PURCHASED AN ELECTROLUX REFRIGERATOR MODEL ERP 285 FF , SR.NO. 63801504 SOME TIME IN 2007 IT IS GIVING TROUBLE REGULARLY, I.E. DEFECTIVE TIMER ( 2 TIMES), LEAKAGE OF WATER (FOUR TIMES) AND AT PRESENT DEFECT COULD NOT FIND OUT BY SERVICE TECHNICIAN AND TAKEN TO THEIR SERVICE CENTRE(MONDAL APPLIANCES, 87/10 AKSHOY KUMAR MUKHERJEE ROAD, KOLKATA 700090) AND THE PREVIOUS ONE WAS SOME PAUL ELECTRONICS FROM SAME AREA AS MONDAL APPLIANCES....

A/c started giving complaint 6 months after date of purchase. Service providers attended many times and repeated gas filling number of times, but no permanent solution yet. I refused any further filling of gas and requested for replacement of the defective unit within the warranty period. They did not oblige. Now the warranty period is over and they keep silent over the issue.

I have now decided to proceed legally.
br...

Complaints against Poorest Quality Product, Electrolux Air Conditioner (AC) Service Manager for harassment, misconduct and taking away of the Display Panel and Motor of the AC, thus leaving behind a non-functioning AC.



With utmost regret I am filing the following complaint with regard to the above mentioned subject for immediate action. I am furnishing the following detailed facts.
1. My family had...

Dear sir,

I want to draw your kind attention through the medium of this e-mail that i am a resident of ghazibad.I had purchased a electrolux refrigerator five years ago from Rajasthan Electronics, Kalkagari Chowk, Ambedkar Road, Ghaziabad. I was satisfied with the performance of the referigerator. But since last one year, I have been facing a major problem that there is excessive chilling in the deep freezer leading to excessive...

I wish to bring to your kind notice that I had purchased ELECTROLUX Refigerator 180 Lit capacity oxy cool Luxury Model from M/s. Jaihind Associates, 316, Arcot Road Kodambakkam, Chennai 600 024 through CANTEEN STORES on 25.8.08. After a week times when I started defrosting I noticed that the defrost water was not going out and it started accumulating in the vegtable box because the small tray connecting freezer tray and the outlet was not...