[Resolved] Datawind — DATA WIND UBISLATE 7C+ TABLET FOUND DAMAGED ON RECEIPT FROM COURIER | |||
I AM FEELING VERY SAD TO INFORM YOU THAT I HAVE ORDERED DATA WIND UBISLATE 7C+ VIDE ORDER NO.PM9595D669BC AND I HAVE MADE A PAYMENT OF RS.5299/- TODAY I.E, 28.9.2013 AT 6.15 PM TO THE BLUEDART COURIER VIDE NO.[protected]. WHEN I OPENED THE BOX AFTER PAYMENT, I FOUND IT DAMAGED. WHEN I TURNED ON THE TAB, I FOUND SOME LINES ON IT. I VIEWED THE SCREEN DIVIDED IN HALF BLACK COLOUR AND HALF WHITE COLOUR WITH SOME DARKBLACK CIRCLES AROUND IT. I HAVE PAID AN AMOUNT OF RS.5299/- (4999.00 FOR THE TABLET+300 COURIER CHARGES) BUT I HAVE RECEIVED THE DAMAGED TABLET. I AM ENLCOSING HEREWITH THE IMAGES OF DAMAGED TABLET I FOUND IN THE BOX THEREFORE, I REQUEST THE DATAWIND TO KINDLY REFUND ME THE AMOUNT FOR PROVIDING ME A DAMAGED TABLET OR REPLACE ME WITH A NEW WORKING TABLET IMMEDIATELY WITHOUT COSTING ME ADDITIONAL CHARGES AS I HAVE ALREADY PAID AN AMOUNT OF RS.300/- TOWARDS COURIER CHARGES. PLEASE TAKE AN URGENT ACTION IN THE MATTER. I APPRECIATE A PIECE OF ACKNOWLEDGEMENT AND EARLY REPLY IN THE MATTER. Was this information helpful? | |||
Complaint marked as Resolved
Going to consumer Court within (3) Days...I will now fight a legal battle against the soar datawind...Going to consumer Court within (3) Days...I will now fight a legal battle against the soar datawind...Going to consumer Court within (3) Days...I will now fight a legal battle against the soar datawind...Going to consumer Court within (3) Days...I will now fight a legal battle against the soar datawind... Datawind customer support has been notified about the posted complaint. | |||
 8 Comments | |||
Comments
Dear Dashinganwar,
Your query has been forwarded to concern department and our customer care executive will call you shortly and address your issue.
Regards,
Datawind Innovations
Your query has been forwarded to concern department and our customer care executive will call you shortly and address your issue.
Regards,
Datawind Innovations
Dear Datawind,
I HAVE SPOKEN WITH YOUR CUSTOMER CARE EXECUTIVE (THEY DID NOT CALLED ME AND I MADE A CALL TO THEM) AND THEY TOLD ME TO HANDOVER THE DAMAGED DEVICE TO VENUS MOBILE SOLUTIONS, H.NO.8/11/196, SEEMA XEROX LANE, J.P.N ROAD, WARANGAL. ACCORDINGLY, BEARING MY OWN EXPENSES I HAVE TRAVELLED TO WARANGAL ON 30.9.2013 AND HANDED OVER/SURRENDERED THE DEFECTIVE/DAMAGED DEVICE/TABLET TO YOUR SERVICE CENTRE EXECUTIVE. HE SAID THAT A COMPLAINT HAS BEEN BOOKED VIDE TICKET ID NO.0930AP916, JOB SHEET NO.LKASCAP001J18 AND THE COMPANY WILL REPLACE ME WITH A NEW TABLET.
THEREFORE, I REQUEST THE DATAWIND TO KINDLY SEND ME THE NEW TABLET DIRECTLY TO MY RESIDENTIAL ADDRESS MENTIONED IN THE COMPLAINT WITHOUT CAUSING ANY FURTHER INCONVENIENCE AND DELAY.
I APPRECIATE A PIECE OF ACKNOWLEDGEMENT AND IMMEDIATE ACTION IN THE MATTER. PLEASE ISSUE STANDING INSTRUCTIONS TO THE PACKING AUTHORITIES TO PACK THE DEVICE IN A DAMAGE PROOF BOX.
PLEASE ALSO LET ME KNOW THE STATUS OF MY COMPLAINT AND COURIER TRACKING NO. SO THAT I CAN RECEIVE MY SHIPMENT ON TIME.
I HAVE SPOKEN WITH YOUR CUSTOMER CARE EXECUTIVE (THEY DID NOT CALLED ME AND I MADE A CALL TO THEM) AND THEY TOLD ME TO HANDOVER THE DAMAGED DEVICE TO VENUS MOBILE SOLUTIONS, H.NO.8/11/196, SEEMA XEROX LANE, J.P.N ROAD, WARANGAL. ACCORDINGLY, BEARING MY OWN EXPENSES I HAVE TRAVELLED TO WARANGAL ON 30.9.2013 AND HANDED OVER/SURRENDERED THE DEFECTIVE/DAMAGED DEVICE/TABLET TO YOUR SERVICE CENTRE EXECUTIVE. HE SAID THAT A COMPLAINT HAS BEEN BOOKED VIDE TICKET ID NO.0930AP916, JOB SHEET NO.LKASCAP001J18 AND THE COMPANY WILL REPLACE ME WITH A NEW TABLET.
THEREFORE, I REQUEST THE DATAWIND TO KINDLY SEND ME THE NEW TABLET DIRECTLY TO MY RESIDENTIAL ADDRESS MENTIONED IN THE COMPLAINT WITHOUT CAUSING ANY FURTHER INCONVENIENCE AND DELAY.
I APPRECIATE A PIECE OF ACKNOWLEDGEMENT AND IMMEDIATE ACTION IN THE MATTER. PLEASE ISSUE STANDING INSTRUCTIONS TO THE PACKING AUTHORITIES TO PACK THE DEVICE IN A DAMAGE PROOF BOX.
PLEASE ALSO LET ME KNOW THE STATUS OF MY COMPLAINT AND COURIER TRACKING NO. SO THAT I CAN RECEIVE MY SHIPMENT ON TIME.
PLEASE ALSO LET ME KNOW THE STATUS OF MY COMPLAINT NO.0930AP916, JOB SHEET NO.LKASCAP001J18 AND COURIER TRACKING NO. SO THAT I CAN RECEIVE MY SHIPMENT ON TIME.
Dear Datawind Innovations,
No body has called me from your company till now and I may be pleased if you kindly let me know the status of my complaint NO.0930AP916, JOB SHEET NO.LKASCAP001J18.
No body has called me from your company till now and I may be pleased if you kindly let me know the status of my complaint NO.0930AP916, JOB SHEET NO.LKASCAP001J18.
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