Elica India Complaints & Reviews

I bought an Elica glass top four burner stove From Eham digital, Thondayad, Kozhikode on 28/4/2022.The stove was installed on 1/5/22. The Technician charged 400 as installation charge, 150 as his TA charge, and 500 for civil work.
The glass top was blasted on 29/5/22, while i eas cooking.All my cooked food became unusable.The technician attended home on 1/6//22.He advised to keep on using the brocken stove until they order a glass...

Elica chimeny was purchased from croma lucknow 6 months before but now it is not working properley and sounding more.

Mob-[protected]...

Auto ignition system in My newly purchased hob not working since date of purchase....

I purchased elica hub and chimney..
The after sales service is very very bad .. whenever you give a complaint it will take minimum 15 to 20 days to rectify..
So I strongly recommend my friends and relatives don’t go for elica products especially in Visakhapatnam..
The service centre people are very careless here.. I don’t know the reason.....

The two large burner rings have shrunken. The quality of burners we very bad. Two small burners are working perfectly fine.

When I approached the service center to replace burners then first of all they said you have to pay for it.
Then when I showed them that burners are under 5 years warranty then they agreed to replace them free of cost but only the top rings of the burner.

When the service guy came...

Complaint number 99_2466242
Elica has a policy of paid installation to avail warranty. I purchased a cooking range and got a call from Jay services ( Authorized elica service center) for paid installation. While the charges are 400 + 18% gst which is Rs. 472, the technician charged us Rs.500 ( over 5% mark up). During installation the technician dropped the product on the glass face. The product was left with a dent and the glass panel's...

Frequent complaints elica stove from DOP after visited many times by company technicians need permanent solution...

No one helping on poor installation of 3 Qty chimneys in Ecocity1 New Chandigarh

Dealer and installation team not answering and addressing calls or complaints

Very BAD EXPERIENCE and High cost of Installation which was 3750/- without any material...

I have purchased Elica stove with 3 burner model from Amazon and its upper glass has been scattered in such a dangerous way during use. I hereby attached some pictures for your reference and confirm you that I will not gonna leave you for sure for making such a disaster product.
I will sue a case because your product is not just bad rather it’s dangerous to life....

My EPBI 1060 is stopped working since 4 months the issue has not been solved yet, technician doesn't attend my call . I keep calling the technician since 4 months. The worst service experience from elica . New CRM ID Is 99_2443409 . The technician had come to home 5 days back after a very long time and took 500 as a service charge and told us that he will resolve the problem within 2 days since then he is not attending the call....

My EPBI 1060 is stopped working since 4 months the issue has not been solved yet, technician doesn't attend my call . I keep calling the technician since 4 months. The worst service experience from elica . New CRM ID Is 99_2443409...

I purchased an Elica hob from Mumbai. After my shifting to Kolkata I'm facing some problems. I lodged a complaint for repairing. I got a call from one lady o[censored]nix Appliances asking for depositing an advance money. Meanwhile we got a message from Elica advising not to pay any advance. The lady took me in conference with a lady (Ms. Nikita) saying that she is from Elica. Ms. Nikita confirmed me that M/s Unix Appliances is the authorised service...

I've bought Elica Hobb & Chimney last year with no service given during warranty period. And today some agent called and said that i need to pay for further warranty period.
I've raised a complaint for usual service after 6month of buying the product but no one turned up. And we understand that may be due to Jan'2022 COVID wave they must have not come. But even after thing went normal no one turned up. And without my knowledge they...

I purchased an oven in the month of august 2021. Due to my interior works we’re not completed I installed it in the month of December only. In the month of January oven was not working. Called for a service person from the company. He came and said some door problems. I need to buy something so will come within one week then nobody came. I called again after 2 weeks one person came and said that doors frame is broken. May be done by the...

I purchased gase stove in 25/10/2019 from the date of purchased I'm facing some issues but it was claimed in the warranty after the warrant got over every 3 months once I'm spending more than 1000rs for the service . I never thought theis product is such a cheap product in the market . it's a life life threatening products...

Hi have taken a Hobbs and chimney service from Elica, the service guy was very rude, they didn’t have service properly and unnecessarily asking for high charge for changing, even they changed 3 nobs all the nobs are faulty and after that continuous spark coming from hobb, please rectify this issue as soon as possible...

It has been seen that there is some manufacturing defect with certain Elica cooktop we had request for a change of cooktop leg and at that time they used they gave us the new one and now still after so many days still the problem continues it is my request to elica india please resolve this issue ASAP as it can be a health hazad...

Product:-
Elica Hood SpotH4 TrimEDSHE LT60 NEROT4V (HSN-841451)

This brand-new chimney i use last 7 days but every day after cooking oil drains from chimney....

I am using Elica cooktop from 2 years but my burner got damaged and i have registered complaint several times after a long time a man came with half parts of the burner even took servicecharge without doing service of it. Its been 6 months till now my problem is not resolved. Its really upset to see such poor service of elica.
I even tried calling delhi but no one responds. Your burner quality is really poor just like your service...

I brought elica cooktop and to be honest I am totally not satisfied with the operation of the cook top. It’s second time that I’m complaining about the auto ignition. Even last time I complained (its from Day 1 just before the installation) and I’m facing it again and again. I stopped using auto ignition feature. It hardly works for 15 days even after get resolved. And from last 2 months I stopped using it because I know it will not...