Eureka Forbes Complaints & Reviews

Sir,
This very pity to note your irresponsible response towards the service of amc of my water purified.. Even after repeated contacts nobody came for amc renewal. All the time i am getting the same audio taped reply telling our technician will visit u between 10 am and 5 p. M. No one yet... And the thing is my amc expired yesterday. And i will not be responsible or i wont bare any extra payment if charged to me.. Kindly look into...

This is wid reference to our service request no [protected]. We bought dr aquaguard magna just 3 months back n now its tank is leaking. The serviceman who visited was not able to resolve d problem. Inspite of a long "paid"discussion (Repeated phone holds as customer care ppl had no idea who visited, wen... Instead asked us d name of serviceman# n we were d ones who paid for d call) wid customer care executive yesterday n his affirmation that...

Hi, it issurprising to see such a poor service rendered by the eureka forbes at hyderabad. I had raised an complain for reinstallation on 4th of july but till now there is no response from the technicians. I have continuously followed up but a standard answer saying that today evening it will be done. But unfortunately no one even tries to return the call.*complain no. Is [protected]. Higher authority should look into this matter....

I have water purifier of eureka forbes. I have taken amc of this water purifier of same company for three year in the year 2015, (2015 to 2018) as per contract they had changed sylender in the month of dec & june.
But this time in the month june 2017 they refused to change the sylender.

There is rainy season, hence water is getting with soil, hence company must change the sylender and help us to maintain good health...

Dear sir/mam

Maine apke yha se ek water purifire march me liya tha. Ek maheene bad se hi uska tank leak krne laga. Uski blue light blink kr rhi thi. Maine apke [protected] no pr complain bhi ki thi but mujhe koi response nhi mila maine apki dealership pr bhi kha bt unka bhi koi response nhi mila. Plz mera purifere jaldi theek kra dijiye. Ap logon ne bht pareshan kr liya. Itna mahanga purifire lene ka kya fayda.4 maheene se meri...

I purchased a water purifier aquasure maxima ro+uf from amazon in last week of june. I filed a request for fresh installation on june 28 and gave me assurance that the technician will visit within one day. After that, i talked to customer care representative on july 1, 3, 19, 21, 22 for the installation but no one able to tell about the my installation request. My installation request no is [protected]....

I have booked my order on 8 july 2017 and it was very urgent because my old water purifier had stopped working. So i have called to this company executive and their sales guy told me it get installed latest by 12 july 2017. Then i have booked the machine and paid the amount same time. After that no one turned to see that machine has deliver or not. Till date 22/07/2017, i am only calling them again and again asking when it will get installed....

Dear
I am complaining you i have purchase a eureka forbes aqua gaurd maxima ro+uv+tds on dated 1st jan 2017 as your information after 6 month service 1st service should have done but till date service is pending i have got complaine ragisterd many time through toll free number and service provider number but still now my service is pending. What i do for servicing i fed up with getting complaine ragister....

We purchased dr. Aquaguard classic + water purifier. Being found defective., we complained but company couldn't resolve problem. Within 10 days we registered return of product. It has been two months we are fighting for our money. Till date company has not refunded. Moreover after so many follow up no response given by company regarding our money. It is fraudulent company. Using our money since two months and harassing customers....

I have complained many times about water purification system and there is no valid response from your company. Service person visited many times he said there is a requirement of spare parts but there is no availability of spare also in your company whenever we call every time there is a response we are processing what is this??? Today also a person came but he was not having any spare. Water purifier is still in warranty is this type of...

As the cartridge of dr. Aquaguard magnum has to be cleaned purchased on may 2017. We called several times to sales executive / customer care / pune office.
Till now no proper response is given since last 3 days. As we got a message from customer care of technician no and name, we called that guy, he says i cant come as i donot have any message from my office....

We own an aquaguard genius water purifier and i regret that it's one of the worst decisions we have made. Within 12 months of installation, the machine came for repair almost 10 times.

Just last monday, i. E. 9th july 2017, the machine stopped all of a sudden and did not turn on even after keeping it idle for 2 complete days. The reason for keeping it idle without lodging a complaint is that when there was a similar issue...

We purchased a water purifier dr aquaguard classic in july 2016 in exchange for my old infinity machine.
Noticed a modus operandi between sales team & service team of eureka forbes - in my area :
The service guy informs his sales team about the product in a particular house, especially where there are no male members - the sales team comes and inspects the machine & gives a tall yarn that this current model is out-dated, parts...

Sir,
This is to bring under your knowledge, that i am your customer since 12 years.
I have recently purchased a water purifier ( dr. Ro magna}
On 10 January. In just 4 months the red light ( alert light) started to enlighten, it happened just after 2 DAYS when your technician arrived for service . I had registered my complaint regarding this issue to your company on 17 JUNE.
But i am very unsatisfied with your...

I had booked a water purifier on 8/6/17. The sales person of the company (Sridhar-[protected]) came to my home & explain about the product. Actually i have not interested to buy this company product but he urge to buy the product. At that time i don't have huge amount & cheque book to buy the product. He advised me to book it now & pay by emi. He only told me order the cheque book and give it to him once i get. I told him clearly it might...

I have purchased the dr. Aquaguard magna nxt hd ro+uv on 14th juy 2017, within a week the water filter stopped filtering, i raised complaint on 17th july 2017, the technician came after 2 days after so many times calling him, the technician initially said there is an issue with adapter and took the adapter, he did not turn up after 2 days yet, when called they are saying adapter is fine, need to replace some other part and telling it will...

The free service request raised under ref [protected] on 15-jul-17 for the water purifier product dr. Aquaguard magna in free service warranty period has been closed by service technician on 18-jul-17 without attending and completing the service request. I have booked another service request by calling through their services booking phone no.[protected] under ref [protected] on 18-07-17 and the same has been closed by them on 19-07-17. I have...

I purchased eureka forbes product 25 may, one offer is free gift watch, i am followp daily basis but after two month is gone i have not received free gift, every customer care executive tell me coming monday you have received gift,

I am really upsets because no body register complain and take action, also customer care executive nothing take any action or forward complain senior level,

Very bed service...

Complaint registered on 13th july 2017, no response till 17th. I have called back on 17th, 18th, 19th.. Only hollow promises. When and if a technician comes, how are you going to show your regret? Will the visit charge be waived? When the service industry world wide shows that they care by first compensating the customer for the trauma endured and then taking to task the people responsible, why are you still covering your backs and askng...

Eureka forbes — eureka forbes aquasure classic e boiling+ - unsatisfied servicing in 1 year by changing of only 1 filter instead of 2 (Both inner & outer filter)
Date of the incident : 18th june 2017
Mob: [protected]
Email id-dev. [protected]@gmail.com
Address –dev kumar mandal, vill-betaha, po-ekborna, district-malda, west bengal-732204.

This is complaint during the service that was done for our eureka...