Eureka Forbes Complaints & Reviews

I have purchased eureka forbes aquaguard on 1 jul 17 and on the same day registered for fresh installation, they promised for two working days it will be installed. No service man came for installation. Again i call for customer care, their reply was within next day. One service person came but without tools and he told me that next day before 12 they will installed. Nobody came for installation. Each day i am calling for installation two...

Dear sir/madam,

I have buyed eureka forbes aquaguard crystal plus uv electric water purifier on 28th of june. I called on eureka forbes helpline number i. E[protected] on 1st july talk with mr. Pravin ghadge he told me that mechanic will reach in 48 hrs. After 3 days i. E on 4th july i call again at your helpline and talk with laxman tungariya again he ask me to wait for 48hrs, i waited for 2 days.

I...

I have purchased aquaguard crystall plus and register complaint for installation on 3rd july. From 3rd onwards calling customer care daily for followup but every time they are saying "your product will be installed today". Now i realised their service is pathetic. If in city like gurgaon your service is so poor then what will be standard of your service in rular area. This is the second eurekaforbes product of my house, but nowonwards i will...

I purchased Aquaguard Geneus on 5/7/2017 and no one has come for installation in last 5 days. I have been using Aquaguard iNova since 2002 in Pune, Kolkata, Hyderabad and Mumbai but sorry to say that the Aquaguard Bangalore service area is very very weak. Customers are at the mercy of the service agents who pay no heed to customer's concern.
Please change the Center heads of Aquaguard they are all useless fellows, when I call up to...

User of "DR.AQUAGURAD :CALLSIC +". Today, a service guy from your company came for the last service and fixed the water force problem we have been suffering for since we have purchased the machine. The machine was bought a year back.(While, the prior service guy has made us believe that we need a pump. But we have never faced problems with our previous water-purifiers. We have lodged complaints at eureka forbes many times). Many a times a...

Before you buy Eureka Forbes -Aquaguard, think twice. I would say never ever buy any product of them.Why:
Thier services had detoriates /degrade in last 4~5 years.
They would claim hefty AMC money whereas services are poor or many parts would be out of warranty.
Technicians are not qualified to work with thier product and fumbles.
They would obsolete the material from support in 4~5 years where your won't...

Hi Eureka Forbes.

I have bought new vacuum cleaner I clean model 20 days back.

I found one accessorie (all surface cleaner) was damaged and request for replacement.

but till now no one attended this issue.

Also, the sales person said i[censored] pay payment in cashless mode; you will be provided compliment of 2000 worth gift watch.

I have not got that yet.
br...

I have "AQUAGUARD TOTAL SENSA" model and have regular AMC contract. Once a service provider came and change the cartridge, during servicing he had left with leakage inside and close the cover and gone. Time being the worst result is the leakage water was corrode and damage the inside plate on which all accessories mounted. I complaint but not any responce till now. I have captured photographs also. the plate is completely damaged....

My registered mobile number is [protected], on 1st July itself I have raised complaint about my "Eureka forbes nano ro water purifier" for service request however still now no one has visited my place to solve the issue.
I have been calling to CC to acquire my service request reference but every time they are saying application issue and not able to provide the reference number.

I am not even able to escalate the case...

We have been giving complaint through phone from last 5 days but every day some other executive is lifting after 5 minutes ring and saying same sentence to send before 3 pm on same day but upto now no body is coming to office to solve it.

Its worst service from ur end. Need immediate resolution for the our problem.

Thanks and regards
Parshuram samala
Orange marketing services
3-6-748/2, 3rd...

My recently purchased still under warranty health pro vaccume cleaner uv light, carpet brushing roller and the high low sucction button is not working. I have hardly used the device. I purchased it along with the water pufier reviva uv last september. Already the water purifier pcb is changed due to some technical fault. The exchange offer old water purifier is not yet taken from my home. Promised life time warranty documents which was supposed...

Had bought AquaSure water filter in 2015, since I am an NRI used for maximum of 3 months in last 2 years . Was not functioning since June 2107, had complained multiple times through toll free customer care, no response, more over the attitude is no care. Had received complaint number [protected]. Multiple times the answer is same - Mr.Manaf called stating will come asking detail about location . Every thing fall in deaf ear, fed up, contacted...

Sir,
Last 3 days, installation my new purchased aqua-guard on date (04/07/17) from csd, but no any person come for installation. Customer care says only today... Today service man provided. I have purchased many other companies ro. But, this type of problem comes only in aqua guard. That not good... We are not satisfied with service i never suggest to any boody...

I had ordered Aquaguard water purifier order ID[protected] on 23rd June 2017 through online payment. I planned for my new flat, but i got to know it's getting delay, so the next day i cancelled the order, and received the confirmation of cancellation through email reference number # 11336. Still my refund not credited in my account. When i check online the delivery status it's shows my product will be deliver in my address on 5th July, but...

I have 2nos.Enhance water purifier. One had a problem of water not entering the machine. Technicians must have changed atleast 10 sensors thinking that was the fault. One fine morning it worked. It took 2-3 months for the exercise. Obviously it is a manufacturing defect.
I have another same type of machine in New Panvel. Since 3 days it also has the same problem. Red light blinking and water not entering. I made a complaint. Till...

1. My Aquaguard RO UV UF TDS filter purchased from INCS Kochi on 26 Oct 16, under warranty, is still defective after changing filter three months back from company representative.

2. Thereafter, very Poor response from service centre has further aggravated this issue.

3. My address at Kochi

5B, Gandhari
INS Dronacharya
Fort Kochi
682001

4. Request take necessary...

Sir,
Last 5 days, I have call to customer care no. ([protected] ) for installation my new purchased aqua-guard on date(02/07/17) from CSD, but no any person come for installation.customer care says only today ...today service man provided.I have purchased many other companies RO. But, this type of problem comes only in aqua guard. That not good...

(CALL FROM MY MOBILE NO-[protected])...

I have given request regardin my aqaua are not working due to water flow is very slowon 29/06/2017at your customer care no.39883333.till date your company should not send any technician to solve it. i always contact your customer care no. regarding complain they answer me to day technician will visit your home, till date no body came to my home regarding my complain
It is very samefull towards your multinational company should not...

Dear sir
I have bought a crystal plus water filter of aqua guard from naval canteen on 24th may. Requested for an installation along a with an external prefilter throug customer care. Following are the requests [protected] dt 25 may 27, [protected] dt 31 may 17, [protected] dt 22 jun.in between technician mr mahin had come for installation, but since the prefilter he bought was not suitable he returned saying he will be bringing a new...

I bought it online and was installed on june 24. The ro functioned only for 3 days. I lodged a complaint on june 28. Ref number is [protected] dated june 28. Cust id is [protected]. The complaint was attended only on jul 3 17!. I was told mother board is gone and service executives were not trained at all in repairing this unit as it was new unit. Later i was told it will take few more days to get the replacement because of gst! I am unable...