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Eureka Forbes Complaints & Reviews

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Last updated Mar 25, 2024
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Eureka Forbes reviews & complaints page 155

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H
HSS Topneel
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against working of water purifier reviva r o

Address:Jammu, Jammu and Kashmir, 180002
Website:Eureka forbes

I have aquaguard water purifier reviva purchased in 2008 and my registered mobile number is [protected]. I am regularly paying amc but to my surprise, my complaint number [protected] is registered which still remains unattended till date. The service centre of jammu hardly attends it and the choked membrane is not being replaced by new membrane which is still lying choked. Hopefully my complaint will be addressed now....
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Mousumi_shrabanee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional behavior

Address:560061

Even after continuous reporting of the issue for no technician turning up for the due service for our water purifier (Aquasure). Past 3weeks follow up i'd highly disappointing. The latest service no. [protected]. We were assured to be attended within 24hrs but in vain. Had mentioned specific reason we are available only in weekend still no one turned up. Highly dissatisfied. Most important if we are attended beyond our free service period...
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sahoo ganesh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

eureka forbes - reviva ro water purifier

Address:Chennai, Tamil Nadu, 600035
Website:www,eurekaforbes.com

My customer number is : [protected]

Appliance: reviva ro water purifies (Eureka forbes)

Purchase date:[protected]

(Covered under warranty)

I have a pending request with eureka forbes with regard to my reviva ro water purifier. Its pending since the 16th of june 2017. Technicians have been visiting almost everyday... But the problem remains unresolved.

The series of...
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ASHISH SONTAKKE
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty

Address:Nagpur, Maharashtra, 441001

My name is ashish sontakke. I have purchased magna nxt 10 month
Before, now it stops working, when i've call to service personnel, he said your machine membrane and filters are damage, i have i asked to claime under he refused. Everyone one who connected with ureka forbes are fraud.

What i want is take back your machine by charging one year use and refund the remaining amount. My registered mobile phone number is [protected].br...
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arun kalamkar
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water is coming slow in aquaguard

Address:462024

Last week i have complaint in your company that in my aqua guard water is coming slow. The aqua guard is filling in 7 - 8 hours it's really difficult for us to manage without drinking water. So its a kindly request you to please sent your technician to solve this problem.

From - arun kalamkar
192/2b soumya apartment 3rd flat no. M - 3 saket nagar, bhopal....
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V
vijayashree75
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ordered dr.aquaguard water filter a week before and not yet received and no update till today( water filter not available in category)

Address:Bangalore Urban, Karnataka, 560024

Ordered the Dr.Aquagaurd Magna HD-RO+UV last saturday-8thJul17.
Sales persons Mr.Nagraj and Raghavendra from Vidyaranyapura Bangalore had come to the residence taken the order.
Had informed that monday-10thJul17, the water filter will be delivered .
There is no single call for the update on this.
Repeatedly calling Mr.Nagraj not responding properly.
Till today there is no update.
Nagraj Number is...
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Nikhil Kamat
from Deulgaon Raja, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online ordered water purifier not yet received

Address:North Goa, Goa, 403501
Website:[email protected]

I had given online order for Eureka Forbes Classic plus water purifier on 28th June'17. I was assured by the sales executive that my product would reach on 2nd July'17 so as the website was also mentioned the same. For past 16 days I have not yet received the product & have called sales helpline number of times so also written 5 mails for inquiring but Eureka Forbes has not bothered to reply to my single mail. Is this type of sales & service...
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Niwas Developers
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about not satisfactory service from your service persons of vadodara unit.

Address:Vadodara, Gujarat, 390007
Website:www.niwasdevelopers.com

I have a compact aquaguard purchased a year ago & i paid ₹1900/- approx for 1 year service maintenance contract & at that time service guy has told me that he would comeanother day to change filters which are must to change after a year. But he did not show up & i complained about it in vadodara office thrice & a guy named sachin came and went back in just 2 mins without doing/changing anything, just after looking at the aquaguard. I asked...
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S
selvakumarane
from Chennai, Tamil Nadu
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Ref complaint number: 2003727534

Address:Chennai, Tamil Nadu, 600057

Dear sir,

Good afternoon,

Ref complaint number: [protected]

Water parameters,

Tds - < 350 ppm
Color – yellow
Required flow rate – 15 lph

As we requested, one of your technicians came in our home on 02/07/2017 & he has checked the tds & inlet color. As per his recommendation, we have installed the machine on the same day & there is no color removal...
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E
Er. Nandha
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating service centers in coimbatore - aquaguard

Address:Coimbatore, Tamil Nadu, 641042
Website:www.eurekaforbes.com

Dear sir,
Am from kovaipudur, coimbatore, tamilnadu, i brought aquaguard on 2 years before this year i have renewed amc before one month they changed filters and all after 2 days its not working so i have complaint to service center to coimbatore after that they came and took our filter before 10 days but now 1 week we are trying that number that number is switched off so i have getting confused that person was coming from aqua guard...
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Suraj Pokhriyal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water purifier does not clean filtered water is still dirty & no service

Address:Thane, Maharashtra, 400604
Website:www.eurekaforbes.com

I have purchased dr aquagaurd booster a year back and have purchased amc recently for rs 2000/-. But no service is being provided to me.
I am constantly sending them emails everytime they regenerate new complaint id and give false hope of some technician to fix this.

Please take action to stop this fraud and detoriation of health of million of people who trust water coming from such purifiers.

Following...
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sandiputsa
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aquaguard nova

Address:700156

Last week complain in phone no[protected] in Kolkata, Not attended till date.
AMC contract no 27481032 dated 05.02.2017 for 2 years.
Name :- SANDIP GOSWAMI,
Flat No:-LX40404, UTSA(Luxury),
On 15.07.2017 at about 5 pm again booked but not attended.
New Town, Kolkata-700156
(M) [protected] / Lan[protected]...
+1 photos
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Ashique Desai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Annual maintenance of water filter-aqua-guard

Address:Thane, Maharashtra
Website:www.eurekaforbes.com

Had paid in full (Rs.2840) for 2 years of amc for my aqua-guard water filter.
The company only did one service while the time i gave them the money and have never returned since then.
The amc period was from 3.6.14 to 2.6.16.in the mentioned period i have called the eureka forbes guy several times. He kept saying that they cannot service our filter because they do not have the filter cartridges in stock.
I had also called...
+1 photos
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shamjith kunikkakath
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aquaguard superb uv +ro+uf

Address:Thrissur, Kerala, 680596

My customer id is [protected]... I bought an aquaguard superb purifier on 30/7/2016... Now it's back portion is broken from its hook and it's hanging... I can't attach it to my wall. I called ur customer care 7 times... Complaint number is [protected]... I called your representative here and waited for 25 days... He is not attending call now... Wat should i do now... Please take this useless product and return my money... Very poor service...
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Jyothindra
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Address:500028
Website:Eurekaforbes

I have bought dr. Aquaguard on 17th june. I received the product on 21st june. The service person came on 22nd to install the purifier and found to be defective. On 23rd  eurekaforbes technicians came and found to be completely defective. I have raised refund on 23rd.
Sales person convised us to go for replacement, instead of refund, for which i aggreed. But from then i have not receive any response either from eurekaforbes nor...
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SHUBHANGI POKHARKAR
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PATHETIC CUSTOMER SERVICE!... ( Complaint # 2003726204)

Address:Pune, Maharashtra, 411061

I have raised a complaint on Wedenesday (5th July) that the water purifier is not working and its an urgent request to send the technician. The customer care person said the complaint is lodged, however i dint received any complaint number to which i again called the customer care representative and then the complaint was registered, I received the message on Monday (10th July) stating they have assigned a technician named Mr Nilesh Kurane...
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Atul Narang pln
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Commitment of Delivery

Address:Surat, Gujarat, 395007

I have ordered dr. Aqua guard classic n1 on 06/07/2017 and your sales representative mr. Amol sonawane mob. [protected]. Have promised to deliver the machine within 2 days.

And till now 12/07/17 i have not received the above said machine and he have no courtesy to answer our calls and respond to compliant.

I have compliant no. 99873320. And till now you haven't solved the compliant....
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sankalp_700
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action taken on my service request from the last 24 hours despite i have amc of rs.4500 inr

Address:201301
Website:www.eurekaforbes.com

I like to withdraw the attention against the eureka forbes uv filter ro for not taking any action against my complaint number [protected]

I logged my complaint day before yesterday and i got the sms for the complaint number and technician as well but yesterday when no one comes, i had dialled out the number is sms of mr. Sanjay mishra and as per him there is no complaint has been forwarded to him and also he replied the he is...
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Aditi Debnath
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer experience

Address:Kolkata, West Bengal
Website:www.eurekaforbes.com

The customer service experience that me and my family has received from one of your agents. The agent who sold the water purifier told us the amount for the equipment to be rs. 20, 500 but gave us an invoice of amount rs. 18.490. He also took away the previous water purifier we had which was also of eureka forbes and promised to deduct rs. 500 as an exchange offer. Neither did we receive the exchange money and nor any paper work proving the...
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shivam chamola
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Leakage inside the tube of machine, on side panel is damaged

Address:Thane, Maharashtra, 421501
Website:Eureka Forbes

1. Leakage inside the tube of machine
2. Front side panel is damaged
3. Between the storage compartment and front black panel in this the gap is too much because of the clips are damaged which was holding that front panel
4. There are so many scratches on the brand new machine
5. Water outlet is bend
6. Led indication is pushed from one side

Please take an strict action

My customer...
+8 photos
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