Eureka Forbes Complaints & Reviews

And any one of them did'nt take call on your office.When we are call.It is irritating coustmers.please give proper number to contact customer.It is our Humble Request.Please consider it."We bought the machine in 11months only completed.from that one service is completed before 6 months ago. My meachine indicate green light to service.please send service man to contact my Ph.no.[protected], [protected].Add.447/6D-3, periyarnagar, madurai road,...

Myself mr mahendra mayekar having a water purifier of m/s. Eureka forbes model - aquaguard enhance uv+. As per company’s system record the amc contract was expired on 25th may 2017. However i have already renewed amc contract from m/s. Eureka forbes on 23/02/2017 (Contract receipt no.[protected] attached herewith) for three and half year and the contract will be valid for the period from 25/02/2017 to 24/08/2020. I had made a payment of...

Dear Sir,

I purchased the AQUAGUARD TOTAL ENHANCE UV WP SYSTEM on 25/04/2012 and invoice no: [protected] at Ghansoli, Navi Mumbai. After warranty expiry I purchased the AMC on 20/04/2013 for 3 years from 26/04/2013 to 25/04/2016, Rs. 5910/- contact receipt no.[protected]. And last year I renewed the service contract on 27/01/2016 for 3 years from 26/04/2016 to 25/04/2019, Rs. 4820/- contract receipt no.[protected]. Initially...

I have purchased Eureka Forbes expert RO on 8th May 2017 and Engineer visited our branch for installation, but according to him, there is a problem in machine, so lodge a complaint, then he will install the machine. On 16.6.2017 I lodged a complaint ID is [protected] . Since 16 June 2017 I am calling customer care daily, but all in vain. [protected]. Such a poor service was not expected from Eureka Forbes....

Hi,

I have aquaflo DX water filter which stopped working suddenly, I registered a complaint on the 22nd of June and was told by your advisor that a person will visit within 48 hours to fix the issue. I waited till 24th however no one came.. I called back after few days and was told that a person will come in the evening or the next day morning but still no one has come.
I spoke to a supervisor too who promised that...

Dear Team,

I have been using the Water purifier model I-Nova for since 11 years and last year on 05.06.2016 i had asked for the service for the same and during the service period your team have informed the 2 year AMC and collected money with contract Receipt no :[protected].

As per the AMC in a year 2 free services to be done and the consumables to be replaced as per the agreement, till today only one service...

I had ordered an aquaguard magna water filter on 18th may 2017 vide order no[protected] which I cancelled immediately.

When I immediately contacted the customer care centre, they assured me that a refund would be sent in 2 weeks or sooner.

As it has been more than a month, I have since logged a complaint on 20th June as my refund has still not been issued. Complaint number is [protected]

I have...

Hi,
I have booked complain with the complain no [protected] on 20 june. Till now no technician visit. I mentally harassed by the aqugaurd service. They commit for the service in 2 day. I m doing follows up from last 15 days n no one is responding. Also lot of money i have spend on the water because of their negligence. They are booking the complain again again but no technician visit till know. They also not providing the contact no...

Hello Team,

I am not sure if you have any time to see my complaint about newly bought Dr.Aqua Guard Magna for 18900. I would say it is completely waste of money as I am really disappointed with installation and now it is not at all working. Sales person and plumber passing issue each other. I received a call from maintains Team but no one turned off yet. If the start is this amazing then I can think about future service..I...

Dear Sir/Madam,

This Seems a very bad to Tell about your Company, am Following up with your Team Mr. Satish & Mukesh, Not Responding & Not giving proper information...

Keeping all the necessary in Dark, Please Respond to my email... whatever commitment was made to us at the time of taking the Order need to fulfill..

if you people doesnot want to talk & resolve at your end, then give me your Director...

Eureka Forbes Ltd, customer service division had signed a service contract, for the period[protected] to[protected], for servicing water filter installed at my residence. I would like to submit that not even once did your engineer turn up during the entire period to service the filter. I did receive SMS once but no one came for servicing. Now that the AMC is due, I've again recd SMS for renewal. This is highly objectionable. It appears that...

I had lodge my complain vide.[protected] on 19/06/2017 and also i have called five times for my aqua sure expert ro+uv water purifier but till date i. E 29/06/2017 none of the technician has visited my house for service. Now anything happen and any kind of water diseases happen to my family, it's a fully blame to eureka forbes. I am planning to lodge a police complain against the company. Eureka forbes is the worst company in the world to...

As proposed by the Company, I agreed to pay Rs.4, 990/- in cash for a service contract for a period of 07.12.2016 to 06.12.2019 which includes free servicing by Home & Hygiene, the authorised Service Centre of Guwahati, Assam under Contract Receipt No.[protected]. But despite calls from the authorised persons from Aquaguard on several occasions, till date I have not been provided with the service....

Hello
My name is vinit d bhuva, your present costomer from about a month.
My registered mobile number is [protected]
Well i had ordered a water purifier around 23 days ago, a sales person had came to our home to take a order and take payments.
I had clearly mentioned my water conditions at my home, based on it my requirements were ro, uv, tds.
The sales person had suggested us that dr. Aquaguard classic...

I am very much disappointed for the way ureka forbes responding for complaints. I have registered the complaint on 26:06:17 itself but 3days got over still no one has attended my problem. I am disappointed like anything.in future i will never purchase ureka forbes products. When the company doesn't responds to our queries why should we encourage such products? Really upset...
Officials please strengthen your team. You people are highly...

Sir mene do se teen bar complaint ki ke ap log service karne aao to jese tese service karne aaye mene unko kaha k andar k jo pipes h wo change karo pura zang lag rha h unpe wo kaam to unhone aadha adhura kia then technician ko problem lagi k membrane work nai kar rha h sahi se to unhone company me bola k membrane change karna padega to unhone used bohot hi purana membrane bheja mene kaha k mene 7300 rupees bhare hai two years ke liye aur...

To my extreme disappointment, i have been using aqua guard genius ro and the product is under extended warranty. I have registered a complaint regarding water leakage from my machine on 15th of june 17 with reference no. [protected]. I kept calling the engineer that water is leaking and please get it fixed but no one came till 19th of june. When they came by that time the pcb got burnt as per the engineer due to continuous water leakage, and...

I purchased one dr. Aquaguard genious plus online order id [protected] cust id [protected] and delivered the product before mentioned time through fedex
And agreed to install the product within 48 hours but even after 96 hours noone from service / installation department contacted or visited to install the product. It seems irresponsible and against the violation of consumer right. While reading the consumer reviews it seems frustrating...

Hello,

I purchased a water purifier from eureka forbes, opted for payment via monthly installments.

Experienced the most shocking service; eureka forbes debited two months emi amount in the very first month (Depositing 2 emi cheques in a sigle month april 2017); spoke to the accounts team, and apologised them for their mistake - asked them to hold next month's emi (May 2017) and continue with the preceding month...

I was browsing for aquaguard water filters and a on line support person assisted me and told me a sales person will visit me in my house and he did the very next day. I ordered the unit on 15-6-17 and was delivered by courier on 17-6-17. I was surprised by the quick home delivery. Then the nightmare started. I have been calling the number provided in the invoice but no body will pick the call. If some body picks they will tell the service...