Eureka Forbes Complaints & Reviews

Purchased new aquagaurd water purifier uv + model on 27/7/2017... On the same day of installation the machine started giving tasteless n oily smell water.. I had made 3 complaints for the same.
[protected] on 31/7/2017
[protected] on 1/8/17
[protected] on 3/8/17

The technician came and sovled on 2/8/17 but after 1 hour again the same problem started..
Went mad again again complaining to the customer...

18th july i purchased aquaguard magna and was asked to pay money (18390.00) through credit card before the product came to me. Since i bought there one more product samw week they told me this is a discounted price when the product was delivered the invoice came was less (16990) then what i payed. I have called and messaged the sales guy about the same and he told that this will be taken care and money will be send back to my account. Its...

My service request is [protected]. I had requested for free servicing under warranty period. But still service not complete and i have received message from eureka forbes that service is completed. I think this cheating with costumer. Please suggest me how i trust to company. I request you kindly look this issue asap.
I also attached my invoice copy please find attached file....

I had service request for my aquaguard water purifier, inova at arpita service, house no. 86, aseb road, ulubari mazar guwahati (It's a sub service centre) under eureka forbes ltd., gnb road, 1st floor, silpukhuri., near goswami service centre, kamrup (M), assam-781003. And since 18th july'2017, i was visited by technician once only. And service was incomplete. After repeated request they failed to deliver any service. They don't attend to...

I purchased eureka forbes xtra tuff water purifier from more since from dat day der is a problem of getting small white particles in the water i called up eureka forbes help line on. N registered my complain but till now there is no one came to check and it's all most 20 days since i m calling to them but every time they are say today i will send a person but no one is coming to check....

I have purchased aquagurad enhance water purifier from kamal enterprise arcadia market, gurgaon on june 10th 2017 and within one and half months time it has got the problem of leakage from the bottom and on 27th july i lodge a complaint. Technician came and check the purifier and fixed the problem, i asked him to stay for 15 min to cross check that weather it has been fixed or not but he denied and by same day evening it started leaking again....

Hi,
My self rajkumar suresh nibe,
Dhayari shivsparsh city
Pune.

My costumer id is [protected]

My service request no -[protected]

Which is register in 10.7.2017.

Aqua gourd services contact no which service provided for me

Gorakhnath kambale - [protected]
Datta raut -[protected]
Shushil -[protected]

Dear sir, /madam,...

To consumer forum,

My cust id is [protected]. My aquaguard neo machine is not working and my service request has been pending since 13th july, from there i am doing follow up for last 20 days and no one is still bothered to resolve this. I took no of area manager and talked to him as well, got the answer from last 3 days that it will be resolved today but yet no one has come to see that. I dont want to continue with aquaguard...

When purchasing the machine they said that the whole machine comes under a one year guarantee and if anything happens a charges not more than ₹1500 will occur. Yesterday a problem occurred in the machine. Today the technician visited, did some temporary work and told that only 2 days are remaining for the warranty to expire so we have to purchase a new filter costing around ₹5000. He also told that the warranty comes for the motor and...

1. Please understand that i am communicating to you as a harassed 72 year old lady now, at the hands of eureka forbes. My address is : 25 kanpur road, opposite allahabad bank, civil lines, allahabad -211001. Mobile : [protected] alternate number : [protected] email id : [protected]@gmail.com
2. Amc in respect on our aquaguard enhance green ro wf expired on 27/12/16. Consequently, we got it renewed on 08/03/17 for a period of 2 years till...

I like to inform you that your product purchased on date 11/1/2017is not working properly from the date of purchase regarding the same i ve raised 6 complaints for the same in period of 6 months and in the last service which done by ur service representative assured memy product will be replaced with the new one becasue the problem was arriving frequently and now when i asked the service representative to replace the same he is avoiding the...

To: district consumer forum.
Davangere

From : umar sharif
8th cross, shanthi nagar
Near navodaya school
Davangere.

Dear sir/madam
I had purchased dr aquaguard magna hd ro+uv water purifier invoice number : [protected]. Price rupees 18, 490/- (Eighteen thousand four hundred and ninety rupees).

Purchased before 8months and its not working properly since the...

It is with deep angish that i am writing this mail to you. I have been using aquaguard for the last 10 years. I purchased an aquaguard reviva ro in 2012 from kolkata and have been using using it since then with regular amc.
I moved to kochi in 2013 and got it reinstalled with renewed amc. However in january 2016, at night i was suddenly woken up by gushing sound of water in my bedroom. To my shock, the aquaguard pipe had broken inspite...

The situation is the same in kochi/ernakulam too. — for the last 2 years!
(I borrow from friends) — for the supply of paper bag and the cloth bag for the dry vacuum cleaner

The local office response is pathetic — oout of stock.

The call centre calims the model (Euroclean star, euroclean ace, eroclean mitey vac use the smae canvas/cloth bag and paper bag — 3 liter capacity) ar old. But one can...

I purchased aquaguard superb from flipkart on 22nd june 2017 and the product got delivered on 27th june 2017 but the installation is still not done. I have complained about the same to flipkart for a couple of times but all in vain. Then i registered request with eureka forbes for installation of the product on 12th july 2017 with ticket number 99889492 and customer care promised to resolve my issue at the earliest. But i am continuosly following...

Dear service provider
We have booked a compain
"your service request no. Is [protected]. Our technician will pay you a visit within the next 2 working days to attend to your request." on dated 220717 but till dt your technician didn't attain.
We are very sry to say your service is not as we are expecting and we will change your product with another company product.
With regards
Sbi kabi branch
North...

Hi,
This is santhosh kumar patil a customer of aquaguard since 10 years. I have been using your product and was a satisfied customer, but i am forced to bring up these below pain points to your notice.

First, i have shifted my house and i need to re-install the ro in our new house. I raised a request on 28th of july 2017 (Friday), it’s been three days and nobody has turned up. I have been calling and reminding your...

I had purchased aquasure prime uv+ water purifier model before 8months and its not working properly since the first day. Its giving problem every month. After every one or two weeks the red light starts blinking and the user manual says that red light blinking indicates error. And this problem is existing from the day one i. E from the day of installation. We made several complaint for the same and always the technician come and do some or...

I made on-line purchase of dr. Aquaguard classic plus water purifier from eureka forbes' website on 28/06/2017. Payment was made on-line by debit card. Invoice no. Is [protected] dated 28/06/2017 and customer id is [protected]. The product was delivered next day. As per the prevailing scheme, a provogue wrist watch was promised as assured free gift with the said purchase, which was to be given after delivery of the water purifier. When the...

I would like to bring to your notice about the unpleasant experience i have faced with aquaguard. Around 2 weeks back, i placed a request for cleaning of my current aquaguard purfier nova gold. Although i was told by your customer care, that a technician will call within 48 hours, i didn't get any response. Only after 3-4 days did a technician come. Meanwhile i decided to move to an ro purifier so i asked the technician to send the sales...