Eureka Forbes Complaints & Reviews

I am not satisfied with the sale representative named Ranjeet Kumar ([protected]) and also with Akhilesh pal ( [protected] ) and they said that they will do nothing about the product
Product Dr Aquaguard gives the purified water very bad which is not drinkable.
Kindly provide the solution ...
Regards
Aditya trivedi
Mob. [protected]
Jodhpur
Rajasthan...

I bought Dr Aqua Guard Magna in July '16. Since last 2days the green light is blinking. My product is in warranty period. I had just got the outside filter cleaned a few days back. So when I called the service center they sent some one to clean the outside filter again which was already clean and refused to replace the filters inside. This is the normal trend which they follow, wait for the warranty to expire and then ask us to shell out...

Dear Sir,
I purchase an Eureka Forbes Enhance RO in July 2014. My Payments was debited by ECS. And all The payments have been debited Accordingly Invoice(as per Decide) . But Still Amount is going to debit from my account in Jan 2017. I want refund that amount Sum of Rupees 1500/-. Please take action regarding this as soon as possible.
Thanks

Regards
Narender Singh
Mob. [protected]...

We lodged a complain on 02.03.2017 that no normal water is coming out through the normal water channel/tap. Our docket no. was [protected]. After that everyday we contacted over phone with the customer care for sending technician and everyday they assured to send on that day. Till today no person has attended the complain. Our staff members are unable to drink water as only cold(chilled) water is available. We have an AMC with you but not...

I purchased a new Aquaguard magna UV water purifier.When the machine came by courier and the technician opened it for installation, he found the 2nd stage filter broken from the connector. Now a new machine will be supplied in place of the damaged piece. This puts a big question on the quality control of Eureka Forbes when their products are packed or else the courier company which they claim are responsible for the damage. I will have to...

I have purchased Aquaguard Genius + machine just couple of months before, It was not working on very first day itself. I had requested them a lot to give me replacement, but though my email conversation went up to their directors, they didn't given me replacement but got repaired

Now, product is not working again, I have registered complaint on 24th Feb. Called 3 time to customer support. Today it 8th of March, still they have...

Dear Sir/Madam,

I have purchased the WET & DRY Vacuum Cleaner from Eureka Forbes in last week of December 2016 from Mr. Lahoo Shinde.

He had promised for the BAG as Accessories on full payment of Vacuum Cleaner. We were there 6 peoples for the presentation. If you require we produce them for any help.

Also I had registered the case of NON DISTRIBUTION OF BAG on purchase of Vacuum Cleaner. But...

Hello,

I am owning Maximo RO+UF, S.No [protected], purchased in last quarter of 2016.
Currently the filtered water is very minuscule,
15Feb2017 First complaint no-[protected], no response many days.
2nd Complaint no - [protected] again 27Feb2017
The service person has arrived only after 2 days (1st March 2017).
But the problem is not diagnosed leaving the issue as it is and left the...

Hello,

I bought Dr. Aquagurd Classic + from one of your Service centers in Kalyan, Maharashtra. I told the salesperson that our water flow is from Bore well and we want something which will purify the water. The guy checked the TDC and told that it is 230 and the product will take care of this.

We got the product implemented 2 days later but didn't find any difference in taste. The guy checked the purified water...

I am resident of Seegehalli Bangalore area. I have taken AMC from Mr. Madhu for Aqaguard Reviva model. I started calling him on Feb 22, 2017 and followed up with him till Feb 28 by calling him on his mobile number. He didn't sent any executive to check machine. On March 1, I raised request in system and got request number [protected], the technician came and checked machine. He said he will be back with motor and has not visited till today....

I just received a message DM-Eureka stating that a cheque number 354881 for Rs. 1580 dated 10/03/2017 is due for deposit and also to ensure sufficient balance in my account. Now I don't have any products from Eureka. Why do I get a message like this when I have not purchased anything from your company. Please provide me an update on this issue. Else I'll be forced to go to the court for this....

Purchased aquargard magna hd ro+uv (Sales order number: [protected], customer code: [protected], product code: gwpddrmru10000) on 16th feb 2017. From 1st day itself, display problem started like all indicators are blinking when machine power switch is on. Raised complaint twice but still no action. Service team telling display is not available till now even after 2 weeks. Getting scared while drinking water as don't know whether it is pure...

I have ordered wdx2 dry & wet vacuum cleaner, at the time of demo i complaint about defect to demonstrator, he told i will replace the machine till 06/03/2017, regarding this i also register a complaint no. 98719817 with eureka forbes customer care helpline, but no proper response receive.
Request you to kindly help me for resolve the above mention problem.

Regards
Mohd. Rafiq ansari
[protected]...

I Dr. Sunil presently residing at Kakinada. East Godavari Dist. Andra Pradesh. Couple of days back
I requested for service of water purifier. (Requested no is [protected]. )Which is under AMC. Till now I asked for So many times to attend technical personal to attend. As well as they were not responding. In this regard we are facing inconvenience with Aquagard RO.kindly look in to the matter. Thank you....

We have purchase the detox air conditioner from last one year. but yet no body have come to servicing it. we also contacted the toll free and also visited the office. even through no body is taking care. also the purifier is not working properly. Please contact us on [protected]...

Dear Sir,
I am filing complaint against Eureka Forbes (Aqua Guard Water Purifier department) I give service request on[protected] for water is not coming of my water purifier, Complaint No: [protected] and My Warer purifier ID - [protected] and I contact to daily customer care no.[protected] and he/Her said our service engineer will come today and resolve your issues. Nobody will come from 28/2/2017 to till date.
Plz. Note...

We bought dr Aquaguard genius plus may 2016..Till now we faced 6-7 times of different problems due to which machine s shut down...No proper response from service n I asked for replacement...Once machine s down service takes around 1-2weeks to sort out the problems... Due to this machine our health, time n money all waste...I did v big mistake by buying this product...I request plz take ur machine n please don give false hopes n coz I can't...

I got an AMC done for my Inova UV water filter for the period of 3 years (22/03/2014 to 21/03/2017). I got only 1 service in the first year. I have not received any service thereafter. This has caused lot of health problems to my family and it is clearly attributable to non-service of the Inova water purifier.

I made several telephone calls to the call center and except for the complaint nos., I did not get anything.
I...

I had bought eureka forbes vacuum cleaner (Vogue) on 27/12/2016 from hariom retail private ltd. Sector -3, rohini, delhi. Suddenly its suction power reduced and regulator light and regulator is not working properly. I have launched a complaint on 2nd march 2017 with related problem. Complaint number is [protected]. Your executive noted down complaint for water purifier while i had complaint for vacuum cleaner, i had told him about product...

I have received the water purifier but it's been 3 days no one has come to install it. When I call my marketing guy who took my order he gives false promises. His name is Gopi. I am sorry to say u should not spend on salary of these jokers and start selling online which will save company lot of money and easy for customers. Mistake done can't do anything with it was referred by my neighbour....