Eureka Forbes Complaints & Reviews

Sir my customer code is [protected].i had purchased aquaguard Dr.Ro+uvmagna on 9th April 2016.it stopped working for which I made a complaint on 25th October but after several reminders ia technician visited and after three days it again stopped working. I have lodged a complaint on 3rd November but till today no one has paid a visit.we are facing an actue problem of not getting filtered water since so many days.i am daily calling the customer...

I made an online purchase of R O filter on 10th April, 2016. Vide my customer
ID is [protected]. For 20 days the product was not delivered. It was after a complaint to the Cyberabad Police and a request to the Bank to blacklist Eureka Forbes the product was delivered and installed. Now I shifted house in the same locality and requesting the customer care to reinstall at the new place for the last one month. Initially, the Bombay office...

Dear Sir/Madam,

Warm regards!!

I, Mr. Debyendu Chakraborty, with registered mobile no - [protected] and cust id - [protected], resident of c/o- sandhya medical, court more, asansol-713304.
i purchased Dr.Aquagaurd magna HD RO+ on 01.12.2015 from one of the sales person of aquagaurd sales and service center located at saradapally, asansol-713304.
The water is from bore well, and after a water test...

Dear Sir,

This is inform to you that 25th October-2016, service engineer of eureka Forbes, came to my home for second service of our water purification system with two in one compact cartridge. Within one year company suppose to give two free service. Last 4th October one year has been completed & the local distributor was called-up on 7th October for second service.

25th October the service person was came...

My customer i. d. no. [protected]: pramod kr. das, dhanbad, jharkhand:
Just after change of candles, under amc, complaint developped of"running direct water flow through m/c, m/c not working.
1st complaint lodged, vide request no. [protected], dt. 19.10.16.
Repeat reminder: daily from 20.10.16, till 26.10.16,
Each tme, got assurance that"urgent call", has been registered, with assurance for redressal, within 24...

Sir/ madam,

I have booked a wet and dry vaccum cleaner in the month of july 2016, till now i didnot received the product. I have issued a cheque on the date on 29th july and the cheque was been debited on august 17th 1399/-, and the cheque number is 008517 south india bank, and the receipt number which was been issued by you form cum receipt number is[protected] and the receipt number is 029775 it was been booked on the name...

I bought the aquaguard classic from snapdeal on 22/10/16 and registered with Aquaguard on 27/10/16 with service request no. 97366221. Till today no sign. Called local office at Porvorim who showed me newspaper report that Online warranty/ installtion is not available for online purchases. You should take this up with them otherwise your online name will be spoilt....

D/sir,
I purchased a gwpddrcmt00000 dr. aquaguard compact (invoice no.[protected] on 13.01.2016 from eureka forbes ltd. (salesperson-mr. biplob ghatak chowdhury, code[protected].
The said machine went out of order 04 times since installation. the technicians informed that the circuit board has been damaged and the same was replaced 04 times, the last time being 31.10.2016. they could not detect the actual fault.
Hence i...

The service is not good.we are very disappointed by eureka Forbes. We have purchased new aqua guard Meghan before 1week it is installed but it has some problem we are calling again and again to customer care but the answer is same we sent today they will come we are waiting from 4 days but the person is not coming. We told already if you are not come and give service take it back will take another company purify. For new only you people are...

I have renewed the AMC under contract receipt 23238952 in 2014 for 2 years. In these 2 years no servicing was done. Service person called me once and i told him to come after 6PM or on saturday but he didnt turn up. The purifier stopped working last week and now a person comes for repair and says the record shows they have serviced last year etc. He came home on Nov 2 at 6 PM while i get a message at 4.15 PM that purifier is fixed from Eureka...

My eureka forbes water purifier (Model - pearl) has an amc (No.[protected] valid from 22.06.2016 to 21.06.2018. The purifier went out of order in end of july, 2016. Since then, i made a number of complaints to the company but till date, the purifier has not been repaired. The details of complaint booking numbers are - 1.- [protected] dated 15.09.2016, 2. - [protected] dated 23.09.2016 and 3. [protected] dated 07.10.2016. I am sorry to say that...

This is regarding the Complaint against the Spare unavailability. My Water Purifier is under Service Contract, it is not working since yesterday. I have lodged the Complaint to Eureka Forbes Customer Care and lodged the Complaint, having the request no [protected] on 2nd Nov 8.48 PM, got the technician no but the allocated no was switched off. Again when I talked to Customer care then they have assured the Machine will be attended today.br...

Hi, I am Sanjay Kapoor and had lodged a complaint # [protected] on 28th Oct'16 for non functioning of my RO and inspite of my repeated reminders to customer care as well as their Service area Head, none of the technician has visited my place. Everyday I get only one reply that technician would visit today for sure... The senior executives in the company do not come online and listen to the grievance of the customer & are always busy in meetings....

I had submitted a request for service of a AQUAGUARD CRYSTAL PLUS UV i had bought in the month of Jun 2016. It is part of the free services due within the year from purchase. The request was logged on 18th October 2016. Request number was given as [protected]. It has been three weeks and nobody has still visited to take care of the same. In the meanwhile I have called your customer care twice to remind them about the same,

I...

Worst service by aquaguard, after requesting for several times and wasting my day service person came but water still tasting as chemical. What's the use if paying such a huge amount.
The provogue watch provided is damaged regarding that when called cc said to mail to [protected]@eurekaforbes.com but it's invalid email Id permanently delivery failure reply from Gmail.
Again called enquired spelling and sent invoice and damaged...

I have purchased a new water purifier 2 months back from adishwar showroom (Chandra layout - bangalore). I am staying in (Srinivasnagar sunkadakatte bangalore-560091) i feel very sad to inform that the purifier is not working from past 10 days. This is the 2nd time we are facing this issue. Even the technician could not fix the problem. He tells that the water force is very low, so it could not pump the water and failed to purify it, if it...

Dear sir/madam,

I have bought the above subjected eureka forbes production a year back and when i bought it i have been told that technician visit will be done automatically in every 3-6 months but there is no technician visit held in complete one year.

Apart from above, i am having issue with product that it is not working and when i complaint on 26th october 2016, everyday they are doing the wrong commitments...

I purchased dr aquagurd on 3rd of oct 2016 and from 6th of oct we are facing leakage problem and from last 3 days water is not purifying.
We purchased machine before 1 month and called to customer care 3-4 times but they are not sending their technician. Every time they told that their technician will visit you and gave the complaint number but not processing any complaint at all....

Fraud - eureka forbes freedom offer (Online offer):

There was a eureka forbes freedom offer in month of august. Where-in the offer was; whoever will book the product (More that 15000rs) will get the provogue watch and will be shipped in 2 weeks.

I ordered the product on 16th august and till now (02-nov-2016) i did not get the promised gift. When will i get the gift? Otherwise give me my money back.
Here...

I bought a brand new eureka forbes smart uv water purifier on 10.10.16 and they installed it on 15.10.16. on the date of installation itself it could not be completed as the product was defective. i have complained this several times on their customer care telephone as well as to their local office in kochi, no one has bothered to address my issue. my complaint # is [protected]....