Eureka Forbes Complaints & Reviews

Dear Sir/Madam,

I am Ram Kumar Sah and took Aquagaurd Reviva RO + UV + TDS in Bangalore on 10th Oct'15 and have issue with water filtering and It shows TDS very low which is not drinkable.

I have called customer care on number [protected] on 18th March and they raised complain with case number 86182472 but after did not get call from any technician.

Then Called again to customer care and they...

I ve registered a compliant that the Aqua guard installed at our office, central warehouse, 21/B, 7th cross street m Ambattur : 600098, is not working . My compliant no is 86126699, Dated: 15.3.16. Registered mobile no is [protected],
I called and reminded on 17 .3.16, 23.3.16 and 24.3.16. So far the Eureka Forbes have not attended the compliant .

Since it is a office, we find difficult and facing water problem.
br...

I brought a aquaguard ro+uv water purifier through eureka forbes before one year(With one year warranty), in that one year itself we faced lot of problem with that product like water taste reduced, machine not working, they told to add one more filter addition to the machine as they told the water has dust were the machine can't handle the dust. And after one year the filter/product stop working(Surprisingly, exactly as said in the manually...

We purchased Forbes Aqua Sure XP last year 1st September in Coimbatore.
We are really irritated with the service request which we did 2 months ago.
One year is not yet over we have complaints like water taste, Time display is not working, and there is a annoying sound in the Kitchen from the Purifier.
Kindly fix this as we have purchased this for RS. 19000 which is really hard earned money.
Complaint number[protected]...

We have bought Aquaguard Magna HD RO UV Water Purifier1. Every month we are facing issues in this machine.PCB Board is getting fault every month, we have changed 6 times, still we are facing same problem. kindly replace UNIT in the machine or else give permanent solution. please do it either one.

Thanks,
Robin.S...

Fed up of these irresponsible so called Company. since purchase of the Water purifier, it started giving issues. Within a period of 10 months, they changed Filter, Pump, Sensors etc etc and now the machine is dead.

Raised a Complaint on 15/03/2016.[protected].One guy came, told Pump needs to be replaced and went offf...

If we try to escalate the request in their beautifully designed website, then that Complaint...

I have never seen a useless and a defunct company like eureka forbes .My complaint no 86109805 dt 14/3/16 has not been attended even after ten days...

I have purchased AMC contract for I nova aquaguard vide contract no23037478 valid from 22.03.2014 to 21.03.2016. Except during April 2015 no one has visited our house for the service of the product. I have been contacting the local officials of the Co over phone for the last 15 days but either no one has picked the phone or turned up for service. I have even contacted the local area in charge Sh Akshay who assured that needful would be done...

I have bought Euroclean Star Vaccum cleaner 3 years ago, which needs paper dustbag. In last 6 months I have visited nearest service center at Raigarh atleast 8 times for the same. Service people at this center were always absent. During phone calls they intimated that they dont have any stock of it, but refused to answer when the stock will come. I also told my problem to a sales executive Mr. Balram Nirmalkar. He promised me to bring the...

Before purchasing the Aquaguard, Eureka Forbes employees were following like street beggars. After installation of machine nobody is bothering about the service of the machine and health issues of customer.

Before purchasing, Eureka Forbes promised to provide 3 free servicing with regular intervals. It is near to completion of 2 years of purchasing but since now not received any service from Eureka after several reminders.br...

Despite of being under Service Contract, Eureka Forbes has failed totally in providing services. (Service Contract Receipt No:[protected] dtd 16/11/2014 for the service period from 30/11/2014 to 29/11/2016.)
I am complaining since last 3 months, but till date the services are not being provided. 1st complain was lodged on 25th December 2015 ( complain number [protected], follow up activity number [protected] ) after that complaints...

ID no.[protected]
Date of installation:15 march 2016.
Dr.aquaguard MAGNA RO.
We are not getting pure water.the installation has not been in proper manner.kindly do the needful in this regards....

Hi, last time filters of my aqua gaurd was changed on 28 / 9 /2015 and the person visited today told me that the filters are not working. So, i asked him to replace the damaged filter but he asked me to pay the entire amout. Let me know if the products are under warrenty, why should i pay the amount ?...

We have been trying to get our AQUAGUARD RO( model magna HD+ Ro + UV, purchased November 2015) repaired for the past three days but the service centre people have refused to take any action. We have tried calling their service centre so many times but they always say to wait and speak rudely. Complaint no: 86179914
Date: 18march 2016...

Hello,

My name is Sunny Kothari, our water purifier is not working from last one month, I have raised issue couple of times but no response.
Mobile no:[protected]...

One o[censored]r agent name=santanu das (hcrc).he selling a euroclean wd-& dry vcm cleaner.payment method is 500 booking and due money r cheque.he give me a 1 old aquaguard water purifier send my home and he said that dhl cmpny pick up this at my home.after delivery i give him a cheque to the date on 25/4/2016.i told him cheque deposit on 6th of march nd ur transaction was succes on this week.he call me on 14th march and said that my cheque was...

Hi There

I am a highly dissatisfied customer writing once again to you. Kindly look into all the history of the calls made by me with your contact center.
Basic compact model was sold to us which is not suitable for water supply at our community. At the time of purchase, I had clearly mentioned to the sales person that we get the Narmada Water along with Bore water and it gets mixed up.

I have used this...

I had raised a fresh installation request#94841576 with Eureka Forbes on 15/03/2016.After repeated followup and escalation for 7 days, the technician turned up today.
However he just fixed the instrument, without testing or explaining the installation checklist.

When I requested him to check the water pressure and perform the Post AG water check, he frantically told that its not required.

Upon my denial...

On Aug -2015 we purchased a product called genius ..., it worked very good till 3rd month then problem started with filter, we contacted technician they came changed .., after 15 days same problem then again changed.., then after mostly 20- 25 days a problem started then one of technician came with a brilliant solution and they said in your location this product will not work and water pressure is not so good you have change ..., before we...

Please refer my annual maintenance service(Diksha care of Gobind :mobile no.-[protected] ; resident of 31/10 Ashok Nagar, 2nd floor, New Delhi 110018). In this connection Mr. Anil Kumar (mobile no.-[protected]) from your company has attended the service on the date 09/03/2016 .After his service our aquagaurd cap started leaking due to which we contacted the same service man again to attend the complaint referred above. But despite of so many...