Eureka Forbes Complaints & Reviews

Every year your representatives used to come for changing the filters to my RO Water filter and inbetween they used to come for checking the purity of the water.
On 24.02.2015 they changed the four filters and installedthe new ones, after changing the filters the water was nice.

This month we experienced water was not pure and fortunately the technician from Eureka Forbes has come and asked us for checking the water...

I have purhcased "Dr. Aquaguard booster" which i have purchased on 19 Dec 2015 under NO questions asked"
return policy [30 days]. [ Refund policy link : http://www.eurekaforbes.com/Return-and-Refund-Policy]

I have raised service request as water was not clear and want them to service which they didn't even turned up for 10 days. No one called / visited my home premises.

I got fed up and raised a return...

Sir I have Infection in my stomach feeling burning in whole body in past days I used kent Ro Aqua guard Enhanced but it didn't gave me satisfactory result so I return to shop then I do online inquire about purifiers from Eureka Forbes Mr. Bhushan Parashar call me but i told him that I use Aqua guard Enhanced but I did't got result but Mr. Parashar promise me that if you did't get positive result you return me anytime so I faith him & buy...

I am Himanshu Vishram Parab. I have take the Dr. AQUA GUARD MANGA UV from the Sales Person : 9088496 Kisan Mourya.My machine are not working from last 3 month. i have contact with technician, manager of company but they are not corporate with me about regarding of my machine issue, if i am calling on number they are not received me on not call back me.
Name of the contact persons and contact numbers :
Firoj:[protected]
surendra...

My Aquaguard Geneus Machine, Customer ID : [protected] & [protected]

I have made a lot of service requests to Aquaguard Customer Care since 02nd July 2015 (02/07/2015), Nobody is taking responsibility of my machine.

My Aquaguard machine was renewed on 14th May 2015, As the part of the contract, all components were replaced and the technician asked to drain the water of the first tank and use from second use. All...

I had purchased aquaguard enhance UV+ model with AMC of two years in Aug 2015. During first service all filters are to be changed which are not changed since aug 2015 despite several followup calls and service engineer visits.
I am really fed up with the service. I want this product to be taken back by company and reimburse my money back.
Poor service. Wont recommend....

Hi

I have tried to contact Eureka fobes in every way possible and in last one month but all we get is a new ticket number. Till now we have got three ticket number and no action has been taken to fix the issue.
the registered complain number are
85355655
85513175
85647805

I also tweeted them and got a response that they will look into it in two days but nothing happened. Please help....

We had entered into an amc for our water purifier. But we are absolutely shocked at the state of service and service technicians. After collecting money these hopeless technicians fail to turn up at the appropriate time of service. They will call and rudely ask what the problem is and fail to appear.
Must say that people like these are shaming the name of Eureka Forbes.Even paan beedi shop are better and more customer friendly than...

Service Request No- [protected]
The machine was wrongly repaired by the person representing Eureka. Even the companies are using faulty ways of servicing the machines. Highly disappointing and frustrating. The faulty repair has caused injuries while using....

My Aqua guard is not working since 4th of feb.. my machine is under AMC I registered a complain on 4th of feb and since then I have called the customer care everyday but without any results, my complain no[protected]...

I have purchased a Dr. Aquaguard R.O. from Eureka Forbes in December 15. Now this R.O. is not working from 2nd Feb.16. I registered a complaint on mobile no. [protected] through SMS on 3/2/2016. The complaint no. Is [protected]. But till date no services rep. Come my home for repair RO. When I purchase this machine the salesman tolled me if any breakdown comes in machine we will repair within. 24 hrs. I m very much unsatisfy from your after...

Water is very salty we are not able to drink we buyed this piece in july 2015.
so many members came to repair it. but the problem is not solved.i want to replace
the piece . i gave so many complaints but no response. my adress - sai baba nagar,
old alwal, hyderabad.phone number-[protected]...

Customer id [protected] Name S G PRASAD Address SREENILAYAM ADINADU NORTH PO KARUNAGAPPALLY KOLLAM 690542. Mob [protected]. Message received on mobile on 25/12/2015 that mandatory servicing of my water purifier will be done by technician in January. No one came till06/02/16. Please direct concerned servicing center earliest. Mr Vishnu at Kollam was requested by me to send some body but he has not done so. Very poor after sale service....

Eureka Forbes companion for buy online “30 days money
back guarantee”.

I have ordered Eureka forbes Air Purifier from there online website. I have discussed multiple times before go ahead for the purchase about filters. I have been told that it has 7 physical separate filters and one of the filter is washable.

But the product have only one HEPA composite filter and all other filter are in the same...

I am posting about Worst customer service of Eureka Forbes Aquaguard based on my personal experience in my area (Poonamallee). This is the complaint from a genuine customer and not from a person paid by their rival companies like Kent or PureIT or some other fake stories.

I am using Aquaguard RO model with AMC.

I lodged a service complaint on January 11, 2016, for water leakage and after 3 days, a technician...

I purchased one aqua gurad enhance UV for Rs.12990 dt.17/04/15 vide Invoice no.[protected].But after two months of purchasing it started malfunctioning sometime overheating of water, overflowing, water not coming.Every time technician visited and again after one or two months it started malfunctioning.Last time on 19/01/16 I lodged complain again as water was not coming then one service person came and rectified the problem but after two days...

Responsible Atuthorities,
Eureka Forbes,
Dear Sir,

This is to bring to your kind notice that I wanted to purchase Dr. Aquaguard Compact
from your salesman and gave him cheques against payment but after a day on phone communication
I cancelled order and I do not purchased product as well as for safe side I wrote mail to your
customer care devision([protected]@eurekaforbes.com which is flashing...

I am aniket manjardekar it have taken aquaguard machine
i want ot return it because the company has cheated with me i have taken 13000 thousand machine and they are telling that you give 3000for motor first they have not told


i am not satisfied with this product and company

so return my money...

We made a complain in regards to pipe damage and water leakage. The Technician (Mr. Ramkumar Rajbhar came after 3 days and told the company has till stock of pipe but i can privately change the same and would cost you Rs 20 less than the company cost. As his pipe was also of a cheep quality and we did not wish to fix a pipe not recommended by company we told him to get the same from the company.
The company has only one technician...

Sir, our purifier tap spring has gone and the tap is not working.it has became the biggest problem to take water from the purifier. So please help us to clear this problem as fast as possible...