Eureka Forbes Complaints & Reviews

Called to replace the filters, had query, questioned him about it, he started to show anger and started to change the filters by throwing old filters to sink, smashing other removed parts on kitchen tiles with frustration... While leaving I asked him for the bill, he refused saying he doesn't have the book as he has to give order for printing, and with me persistent for having bill, he agreed to drop the bill in 10 days, which he is yet to...

Complaint reference number: 94069313 Product under AMC I had raised a request with Eureka forbes for repair and reinstallation of my Aquaguard Sensa water purifier. It has been nearly one month and about 20 follow up phone calls with their Official Customer Care center. Every time I am told sorry and that their executive will call and attend the service in next few hours or 1 day. But I realize that Eureka Forbes customer care staff...

I have 2 issues with the product - 1. I bought this product in August 2015 after spending 28K from Croma, Bhayandar west. When the product was installed, the executive who had come for the installation (Sachin Patil) told me that a motor is needed for pressure otherwise this will not function. I paid somewhere around 3K for motor but it was very much noisy. He told me the noise will get reduced after a week or so but it is almost 5 months...

Sience last six months we are complaining about our machine to your call centre, area manager, local sales person no one came to give us any service or proper response so please take us seriosly and give service immediately Thank you Cell no [protected]...

Req No. 85056751 . It has been more than 72 hours and no action has been taken yet. Officially they claim to be solved in 48 hours....

SR# 94138925 was raised on 29th Dec for Aquaguard RO Reinstallation. Theey promised to get it done within 24 hrs. Its 5 days now and no-one even cares to contact me for assistance/resolution. Each time I call the customer care and they make vague promises stating issue would be resolved within couple of hours but nothing happens. I would request all consumers to prevent taking any eureka forbes product since they dont care of any customer...

I have been complaining about our aquagaurd which is not working. two weeks ago very basic untrained technician visited our house and tried to set the aquagaurd right. he failed so took the equipment to their facility to rectify . We have been follwing up every day but they keep promising to deliver every day. MY AMC CONTRACT RECEIPT NO; 24930095 ADDRESS; #278, 4TH MAIN 1ST BLOCK KORAMANGALA. BANGALORE560034 TEL; [protected] [protected] [protected]@gmail.com...

Entered 2 year AMC for RO machine for Rs. 7400 approx on 30th Dec 2014, which entitled for quarterly service and change of cartridges & membrane after one year. Service was due in April 15, but no one reported, I complained on 28 th May 15 and service engineer provided service in May, ensuring that next service date, i.e August 15 shall not be missed. However no one reported. Now after one year, I have lodged complaint on 29th Dec 15 to provide...

Purchased an aquaguard classic product which is not getting installed. I have been calling up the customer care with zero resolution. I purchased the product on 6th Dec, 2015. Each time I have called the customer care I have been told that the complaint will be resolved in a day. I would desire installation support from them. I am extremely disappointed with the Eureka Forbes customer care. Also its unfortunate that Eurkea Forbes doesnt...

I raised a service request for routine maintainance of my machine . Un trained Technician attended the machine and damaged the machine so no water is comming since last 12 days. My Subsequent requests and complaints remain unattended . I have spoken to MR. Rohini Kumar, the Group Leader Mr. Tani and the Senior manager Mr. Suthikaran without any solution extended till today....

Dear Sir, I am using you service for my Aquguard (Neo model) for along time . Last time, Service Contract was renewed on 27.04.2015 and my AMC Type was upgraded from Silver to Gold with the assurance the services will be done quarterly instead of half-yearly . but, till this date no service is done . I hope, you will look into the matter and take action immediately . Thanking you, P.K.Chakraborty...

II HAD GOT SERVICE CONTRACT RENEWED ON[protected] FOR SERVICE OF ABOVE PRODUCT INSTALLED AT MY ADDRESS y 48 hauz khas new delhi 110016 During the period since sep 2015 there were two occasions for complaint this time as the acquaguard stopped processing cleaned water, on 28th Sep 2015 I got compliant registered through SMS no[protected] I am pained to complaint that even after three days the machine is not working the deputed staff named Mr...

Customer ID: [protected] Customer Name: Prince Chopra, S-803 Ajmera Infinity, Neeladri Road, Bangalore - 560100 Hello, I'm staying in a rented apt (above mentioned address) where owners have installed Eureka Forbes Sensa water purifier. The contract for the same was from 19-Dec-2014 to 18-Dec-2015. Around 03-Dec-2015 the aquaguard started overflowing and we called Kavitha ([protected]) as told by the owner. Initially she sent a technician...

I buy euroclean vaccum cleaner on date 10 sep.after two months it is not working.I complaint about this to customer service of eureka customer service but they does not giving any service. I gave complaint on 10 Dec but they are not providing any service. I am from digras dist yavatmal....

Hi, I have purchase Aquaguard Magna Uv product from online site of eureka forbes for Rs 13000 on date 9 November, 2015 from their Telesales department with 30 days return policy. While purchasing the product it was not informed to me that product needs 24 hrs running water and that was informed to me by the installation staff. After all that I bought their pressure pump to overcome running water for Rs 2630. And after all that the products...

As purchased trendy nano vacuum cleaner there was a missing of 2 in 1 multi functional nozzle/brush in the kit please response as soon as possible [protected]...

I had got my aquaguard enhance serviced on 22nd december from m/s anugraha enterprises your authorised service centre at kanakapura road bangalore.ion that day i got candles replaced and service done with AMC by paying rs 4830.the service was carried over mr rafiq technician ph.no.[protected].immediately after doing the service and collecting the AMC amount he went.shortly later i realised that water was continuously dribbling fast from the...

Respected sir, we hv prchsed on last 15th dec 2015 bought coimbatore dealer aquaguard booster type water purifier but not installation till to date i thing pls taken ur item we dont want my no [protected] response person mr udayashankar-[protected]...

I had purchased New Aquaguard Reviva RO+UV+TDS on Oct 2015. Nov 20 the Product stopped working as no water was coming on the Tap. I had called the customer care and Registered a complaint. After 3 days a technician came and told that there is a defect in PCB/Electronic part and needs replacement. Today is 29th of Dec and no one bothered to attend this complaint. Since then I have been calling Customer care every 2 days and i.m getting...

I had raised compliant on Saturday 26th Dec regarding broken tap replacement. SR# [protected]. No response even after 2 working days after Christmas. Kindly have this addressed at the earliest as we are finding it incovinient to us the machine without tap. Warm Regards, Usha....