Eureka Forbes Complaints & Reviews

Req No. 85056751 . It has been more than 72 hours and no action has been taken yet. Officially they claim to be solved in 48 hours....

SR# 94138925 was raised on 29th Dec for Aquaguard RO Reinstallation. Theey promised to get it done within 24 hrs. Its 5 days now and no-one even cares to contact me for assistance/resolution. Each time I call the customer care and they make vague promises stating issue would be resolved within couple of hours but nothing happens. I would request all consumers to prevent taking any eureka forbes product since they dont care of any customer...

I have been complaining about our aquagaurd which is not working. two weeks ago very basic untrained technician visited our house and tried to set the aquagaurd right. he failed so took the equipment to their facility to rectify . We have been follwing up every day but they keep promising to deliver every day. MY AMC CONTRACT RECEIPT NO; 24930095 ADDRESS; #278, 4TH MAIN 1ST BLOCK KORAMANGALA. BANGALORE560034 TEL; [protected] [protected] [protected]@gmail.com...

Entered 2 year AMC for RO machine for Rs. 7400 approx on 30th Dec 2014, which entitled for quarterly service and change of cartridges & membrane after one year. Service was due in April 15, but no one reported, I complained on 28 th May 15 and service engineer provided service in May, ensuring that next service date, i.e August 15 shall not be missed. However no one reported. Now after one year, I have lodged complaint on 29th Dec 15 to provide...

Purchased an aquaguard classic product which is not getting installed. I have been calling up the customer care with zero resolution. I purchased the product on 6th Dec, 2015. Each time I have called the customer care I have been told that the complaint will be resolved in a day. I would desire installation support from them. I am extremely disappointed with the Eureka Forbes customer care. Also its unfortunate that Eurkea Forbes doesnt...

I raised a service request for routine maintainance of my machine . Un trained Technician attended the machine and damaged the machine so no water is comming since last 12 days. My Subsequent requests and complaints remain unattended . I have spoken to MR. Rohini Kumar, the Group Leader Mr. Tani and the Senior manager Mr. Suthikaran without any solution extended till today....

Dear Sir, I am using you service for my Aquguard (Neo model) for along time . Last time, Service Contract was renewed on 27.04.2015 and my AMC Type was upgraded from Silver to Gold with the assurance the services will be done quarterly instead of half-yearly . but, till this date no service is done . I hope, you will look into the matter and take action immediately . Thanking you, P.K.Chakraborty...

II HAD GOT SERVICE CONTRACT RENEWED ON[protected] FOR SERVICE OF ABOVE PRODUCT INSTALLED AT MY ADDRESS y 48 hauz khas new delhi 110016 During the period since sep 2015 there were two occasions for complaint this time as the acquaguard stopped processing cleaned water, on 28th Sep 2015 I got compliant registered through SMS no[protected] I am pained to complaint that even after three days the machine is not working the deputed staff named Mr...

Customer ID: [protected] Customer Name: Prince Chopra, S-803 Ajmera Infinity, Neeladri Road, Bangalore - 560100 Hello, I'm staying in a rented apt (above mentioned address) where owners have installed Eureka Forbes Sensa water purifier. The contract for the same was from 19-Dec-2014 to 18-Dec-2015. Around 03-Dec-2015 the aquaguard started overflowing and we called Kavitha ([protected]) as told by the owner. Initially she sent a technician...

I buy euroclean vaccum cleaner on date 10 sep.after two months it is not working.I complaint about this to customer service of eureka customer service but they does not giving any service. I gave complaint on 10 Dec but they are not providing any service. I am from digras dist yavatmal....

Hi, I have purchase Aquaguard Magna Uv product from online site of eureka forbes for Rs 13000 on date 9 November, 2015 from their Telesales department with 30 days return policy. While purchasing the product it was not informed to me that product needs 24 hrs running water and that was informed to me by the installation staff. After all that I bought their pressure pump to overcome running water for Rs 2630. And after all that the products...

As purchased trendy nano vacuum cleaner there was a missing of 2 in 1 multi functional nozzle/brush in the kit please response as soon as possible [protected]...

I had got my aquaguard enhance serviced on 22nd december from m/s anugraha enterprises your authorised service centre at kanakapura road bangalore.ion that day i got candles replaced and service done with AMC by paying rs 4830.the service was carried over mr rafiq technician ph.no.[protected].immediately after doing the service and collecting the AMC amount he went.shortly later i realised that water was continuously dribbling fast from the...

Respected sir, we hv prchsed on last 15th dec 2015 bought coimbatore dealer aquaguard booster type water purifier but not installation till to date i thing pls taken ur item we dont want my no [protected] response person mr udayashankar-[protected]...

I had purchased New Aquaguard Reviva RO+UV+TDS on Oct 2015. Nov 20 the Product stopped working as no water was coming on the Tap. I had called the customer care and Registered a complaint. After 3 days a technician came and told that there is a defect in PCB/Electronic part and needs replacement. Today is 29th of Dec and no one bothered to attend this complaint. Since then I have been calling Customer care every 2 days and i.m getting...

I had raised compliant on Saturday 26th Dec regarding broken tap replacement. SR# [protected]. No response even after 2 working days after Christmas. Kindly have this addressed at the earliest as we are finding it incovinient to us the machine without tap. Warm Regards, Usha....

Customer ID- [protected] My new aquard machine is not working from the first day installation. Service personnel Mr. Lavkush said, Its techinical issue. rather 2days later technician came and tryd to solved bt he cdnt, He have to call supirior to see this. & the sales person mukesh is not responding call for his meaningles promises. Im disoppointed....

Dear Sir I had purchase Dr Magna Water Purifier on 29th March 2015 from Eureka Forbes. Dr Magna was working fine for few months. Then the problem started and service personnel started learning product service with our equipment. They had even called their product manager to test the water purifying procedure by taking sample of water to the test lab. They advised to have a additional filter outside the equipment. This may or may...

I had booked an Aquaguard crystal plus water purifier online in the month of June.. the piece delivered to me was a defective piece.. from the day it was delivered till date i have made numerous complaints on the helpline no to take back the faulty piece and replace it with a new one..till date 3 service engineers have visited my place and tried to repair the defective unit but they cudnt do anything.. i have raised several complaints with...

I purchased an air purifier from their website worth 22K with 30 days return policy. After the purchase there was no one in the customer care to address my queries. I was in doubt if the product was working fine. It always showed that the air quality was very good (in a place like delhi). I was asked to look for the answers on you tube. Disappointed I decided to return the product. Its been so many days I have been constantly calling the...